TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Quatre_winner from
Fast and Easy
Took me 20 minutes, if that, and all of my information from last year was already there.
Date published: 2022-03-05
Rated 5 out of 5 by
caisha21 from
Very easy
So Simple to use. I will continue to use this service for many years to come!
Date published: 2022-03-05
Rated 5 out of 5 by
Evangelistb from
Turbo Tax is excellent for seniors
I am an elderly lady that is horrible at match and keeping up with things sometimes. I love the way TT walks me through every section and then checks everything.
Date published: 2022-03-05
Rated 4 out of 5 by
stacy500 from
Easy to use
First time using Turbo Tax. In the past, I worked for tax firms and was able to use their tax software such as Prosystem and Lacerte. As I no longer work for a tax firm and with SE Income, I needed a new format to do my tax return. I found Turbotax easy to use and liked how they highlighted what changed from prior year. The only thing I wished for was an easy way to view the tax return forms to check it as I was entering in the information. Otherwise, I thought it was great, and will use it again in the future.
Date published: 2022-03-05
Rated 3 out of 5 by
ohonny from
Great until I could not e-file due to "error 2"
The program was very easy to use. I got through the entire process with no issue, until it came time to e-file my 1065. I got an error 2 code. I searched for a solution, and tried everything that was recommended with no luck. I then called TurboTax and spoke to someone that was very nice, but unable to find a solution to my problem. I ended up having to print my return and mail it in. This was frustrating, because being able to electronically file was one of the main draws to using TurboTax.
Date published: 2022-03-05
Rated 5 out of 5 by
JC_TX from
Makes tax filing easy every year
I have used Turbo Tax for many years to file my returns. It is straight forward and easy to use.
Date published: 2022-03-05
Rated 5 out of 5 by
Joaquin5 from
Easy to use and expert help always available
Appreciate the step-by-step process for completing my taxes and the competent and friendly tax experts available to answer any questions that came up during my filing.
Date published: 2022-03-05
Rated 1 out of 5 by
srs2 from
ACA Glitch
When you answer "NO" to whether you had ACA health insurance, it defaults to Yes and the return has been rejected 8 times. The workaround is to put 0 in for the Policy # and $1 in boxes A, B and C for January. On a free return, what this does is push the return from Free to $49 for the Deluxe package. Turbotax needs to fix their glitch rather than trying to gouge customers for $49 when they did not have ACA insurance in 2021. I can file elsewhere since they cannot correct this issue.
Date published: 2022-03-05
Rated 5 out of 5 by
JRfII from
Still Easy to use and cost effective
I used to hire a personal accountant to do my taxes. I save tons of money by following TurboTax's step by step processes to complete my taxes
Date published: 2022-03-05
Rated 5 out of 5 by
Shikari from
Daycare teacher
I had a very good experience. We use Turbotax every year. This year we sold our coop apartment and needed a tax professional and the service was excellent.
All TurboTax® Offerings Reviews - Page 14018
Date published: 2022-03-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Quatre_winner from
Fast and Easy
Took me 20 minutes, if that, and all of my information from last year was already there.
Date published: 2022-03-05
Rated 5 out of 5 by
caisha21 from
Very easy
So Simple to use. I will continue to use this service for many years to come!
Date published: 2022-03-05
Rated 5 out of 5 by
Evangelistb from
Turbo Tax is excellent for seniors
I am an elderly lady that is horrible at match and keeping up with things sometimes. I love the way TT walks me through every section and then checks everything.
Date published: 2022-03-05
Rated 4 out of 5 by
stacy500 from
Easy to use
First time using Turbo Tax. In the past, I worked for tax firms and was able to use their tax software such as Prosystem and Lacerte. As I no longer work for a tax firm and with SE Income, I needed a new format to do my tax return. I found Turbotax easy to use and liked how they highlighted what changed from prior year. The only thing I wished for was an easy way to view the tax return forms to check it as I was entering in the information. Otherwise, I thought it was great, and will use it again in the future.
Date published: 2022-03-05
Rated 3 out of 5 by
ohonny from
Great until I could not e-file due to "error 2"
The program was very easy to use. I got through the entire process with no issue, until it came time to e-file my 1065. I got an error 2 code. I searched for a solution, and tried everything that was recommended with no luck. I then called TurboTax and spoke to someone that was very nice, but unable to find a solution to my problem. I ended up having to print my return and mail it in. This was frustrating, because being able to electronically file was one of the main draws to using TurboTax.
Date published: 2022-03-05
Rated 5 out of 5 by
JC_TX from
Makes tax filing easy every year
I have used Turbo Tax for many years to file my returns. It is straight forward and easy to use.
Date published: 2022-03-05
Rated 5 out of 5 by
Joaquin5 from
Easy to use and expert help always available
Appreciate the step-by-step process for completing my taxes and the competent and friendly tax experts available to answer any questions that came up during my filing.
Date published: 2022-03-05
Rated 1 out of 5 by
srs2 from
ACA Glitch
When you answer "NO" to whether you had ACA health insurance, it defaults to Yes and the return has been rejected 8 times. The workaround is to put 0 in for the Policy # and $1 in boxes A, B and C for January. On a free return, what this does is push the return from Free to $49 for the Deluxe package. Turbotax needs to fix their glitch rather than trying to gouge customers for $49 when they did not have ACA insurance in 2021. I can file elsewhere since they cannot correct this issue.
Date published: 2022-03-05
Rated 5 out of 5 by
JRfII from
Still Easy to use and cost effective
I used to hire a personal accountant to do my taxes. I save tons of money by following TurboTax's step by step processes to complete my taxes
Date published: 2022-03-05
Rated 5 out of 5 by
Shikari from
Daycare teacher
I had a very good experience. We use Turbotax every year. This year we sold our coop apartment and needed a tax professional and the service was excellent.
All TurboTax® Offerings Reviews - Page 14018
Date published: 2022-03-05