TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Error in Software Had to refile State return due to a software error in the version I used.
Date published: 2021-02-19
Rated 5 out of 5 by from Loved the Live Help The live help was very helpful, the two agents I spoke with were very knowledgeable and easy to understand. Being able to have them call me when I had questions was very much worth the money. I am very satisfied with the new changes TurboTax made this year.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is easy to use. I purchased the CD and it downloaded easy.
Date published: 2021-02-19
Rated 5 out of 5 by from first time user This was very easy to do. It walked me thru the steps and I just punched in the numbers fast convenient and the best part was it was free. I did my federal and state. Easy as pie
Date published: 2021-02-19
Rated 2 out of 5 by from Freaking Expensive and not upfront about it The turbo tax system is easy to navigate and easy enough to use for uncomplicated filings but! IT IS SO EXPENSIVE!! I have used a professional before and it cost the same as using TurboTax but without the help and input of a professional. Turbo tax is the definition of "nickel and diming" everything costs money. Even paying for the service with your federal return is $40. I've used Turbo Tax for 6 years now and I am done. Way too expensive.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Makes Tax Filing Simple & Easy As this being the first time filing my taxes by myself (a family member usually does it for me), I was very intimidated and nervous about being able to do it myself. Turbo Tax made the process very simple, easy, and understandable. The rates are a little higher than some of the other websites that offer electronic filing, however, the quality, simpleness, and efficiency of TurboTax compared to other sites makes the fee well worth it.
Date published: 2021-02-19
Rated 5 out of 5 by from Administrator Easy peasy. The Live help was awesome! Will always use Turbo Tax.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Is Great! TurboTax made filing my taxes easy to understand and simple. I would highly recommend it to anyone filing their taxes for the first time.
Date published: 2021-02-19
Rated 4 out of 5 by from love Turbo Tax love the app but with many things in life it could be improved
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome in every way I loved it so so eazy to use any body could do it just give it.a Try
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14014
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Error in Software Had to refile State return due to a software error in the version I used.
Date published: 2021-02-19
Rated 5 out of 5 by from Loved the Live Help The live help was very helpful, the two agents I spoke with were very knowledgeable and easy to understand. Being able to have them call me when I had questions was very much worth the money. I am very satisfied with the new changes TurboTax made this year.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is easy to use. I purchased the CD and it downloaded easy.
Date published: 2021-02-19
Rated 5 out of 5 by from first time user This was very easy to do. It walked me thru the steps and I just punched in the numbers fast convenient and the best part was it was free. I did my federal and state. Easy as pie
Date published: 2021-02-19
Rated 2 out of 5 by from Freaking Expensive and not upfront about it The turbo tax system is easy to navigate and easy enough to use for uncomplicated filings but! IT IS SO EXPENSIVE!! I have used a professional before and it cost the same as using TurboTax but without the help and input of a professional. Turbo tax is the definition of "nickel and diming" everything costs money. Even paying for the service with your federal return is $40. I've used Turbo Tax for 6 years now and I am done. Way too expensive.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Makes Tax Filing Simple & Easy As this being the first time filing my taxes by myself (a family member usually does it for me), I was very intimidated and nervous about being able to do it myself. Turbo Tax made the process very simple, easy, and understandable. The rates are a little higher than some of the other websites that offer electronic filing, however, the quality, simpleness, and efficiency of TurboTax compared to other sites makes the fee well worth it.
Date published: 2021-02-19
Rated 5 out of 5 by from Administrator Easy peasy. The Live help was awesome! Will always use Turbo Tax.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Is Great! TurboTax made filing my taxes easy to understand and simple. I would highly recommend it to anyone filing their taxes for the first time.
Date published: 2021-02-19
Rated 4 out of 5 by from love Turbo Tax love the app but with many things in life it could be improved
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome in every way I loved it so so eazy to use any body could do it just give it.a Try
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14014