TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Awful Experience I had multiple issues with a section of my taxes not loading across multiple browsers and devices. I reported this to your Customer Service and was accused of having bad internet when I was literally chatting with an agent VIA THE INTERNET. They were not helpful and did not believe the issues despite me sharing my screen. For my trouble I got a 20% that the agent said would come through when I went to pay - it did not. And when I complained they said I couldn't get the discount now that I'd paid. And then, you guys confirm there was an error with your software EXACTLY where I was having issues. Awful service.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and comprehensive. Got everything done quickly and feel confident that it is correct.
Date published: 2021-02-19
Rated 5 out of 5 by from Great program Turbo tax helped me file and helped fix the return
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome! Fantastic and so easy! I would recommend to anyone!
Date published: 2021-02-19
Rated 5 out of 5 by from TURBOTAX IS AWESOME MY EXPERIENCE IS GREAT. ITS VERY EASY TO OPPERATE.
Date published: 2021-02-19
Rated 1 out of 5 by from Not please with this year it was more complicated Cost of Turbo tax was way more than i expected I will now file elsewhere due to the cost and the complicity of Turbo tax thanks
Date published: 2021-02-19
Rated 3 out of 5 by from Its cheap It can get a little difficult if you don't know anything about taxes
Date published: 2021-02-19
Rated 5 out of 5 by from I love turbotax! Super easy service to use! I love how Turbo tax does all the hard work for me!
Date published: 2021-02-19
Rated 5 out of 5 by from AWESOME & EASY 2nd year we've used Turbo Tax. User-friendly, any and all questions I had were answered by just typing in my question.
Date published: 2021-02-19
Rated 5 out of 5 by from very helpful .very simple to use and experts are very helpful..
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14011
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Awful Experience I had multiple issues with a section of my taxes not loading across multiple browsers and devices. I reported this to your Customer Service and was accused of having bad internet when I was literally chatting with an agent VIA THE INTERNET. They were not helpful and did not believe the issues despite me sharing my screen. For my trouble I got a 20% that the agent said would come through when I went to pay - it did not. And when I complained they said I couldn't get the discount now that I'd paid. And then, you guys confirm there was an error with your software EXACTLY where I was having issues. Awful service.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and comprehensive. Got everything done quickly and feel confident that it is correct.
Date published: 2021-02-19
Rated 5 out of 5 by from Great program Turbo tax helped me file and helped fix the return
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome! Fantastic and so easy! I would recommend to anyone!
Date published: 2021-02-19
Rated 5 out of 5 by from TURBOTAX IS AWESOME MY EXPERIENCE IS GREAT. ITS VERY EASY TO OPPERATE.
Date published: 2021-02-19
Rated 1 out of 5 by from Not please with this year it was more complicated Cost of Turbo tax was way more than i expected I will now file elsewhere due to the cost and the complicity of Turbo tax thanks
Date published: 2021-02-19
Rated 3 out of 5 by from Its cheap It can get a little difficult if you don't know anything about taxes
Date published: 2021-02-19
Rated 5 out of 5 by from I love turbotax! Super easy service to use! I love how Turbo tax does all the hard work for me!
Date published: 2021-02-19
Rated 5 out of 5 by from AWESOME & EASY 2nd year we've used Turbo Tax. User-friendly, any and all questions I had were answered by just typing in my question.
Date published: 2021-02-19
Rated 5 out of 5 by from very helpful .very simple to use and experts are very helpful..
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14011