TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from makes tax time not so stressful makes tax time not so stressful since the hubs retired. I was able to get it all in.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great! Second year of great service. Will recommend to anyone.
Date published: 2021-02-19
Rated 5 out of 5 by from Glad That's done I had an issue with a 1099R that I needed help with and the person I talked to answered all my questions and even got a CPA involved to help clear things up.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Awesome Awesome and easy. Certainly takes the headaches out of my yearly filing
Date published: 2021-02-19
Rated 5 out of 5 by from Thank you for making it sooooo easy It was easy, and the alerts were easy to understand.
Date published: 2021-02-19
Rated 4 out of 5 by from Love Turbo Tax support Love the smart check and the interaction with one of the experts was so helpful!
Date published: 2021-02-19
Rated 5 out of 5 by from Have been pleased with turbo tax for years! I had to call for help, and I got it They saved the day!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Easy to use and easy to understand each step Help is there when needed
Date published: 2021-02-19
Rated 5 out of 5 by from VERY EASY AND REPS ARE HELPFUL THE EXPERTS ARE VERY HELPFUL BUT THE SERVICE IS TO EXSPENSIVE
Date published: 2021-02-19
Rated 2 out of 5 by from Error in Turbo Tax software Email instruction were provided to me in order to update the additional CA deductions. I had questions and attempted a live chat, when person came on to talk with me, my screen froze and I could not respond. I then requested a live call online at Turbo Tax, when that call came thru the phone rang twice then disconnected. On my third attempt to reach Turbo Tax help, I spoke with Desiree. She was very polite and helpful, however I believe she did not have knowledge about CA moving expenses (I believe the deduction is only if your job required the move or you needed to move to find employment). I moved due to CA being too expensive to live in, so it was a personal decision which I don't think makes the move a deduction. Anyway, I did add my last year tax prep fees and updated my CA return for e-file submission. I would not have been able to complete the update myself as the instructions in the email were vague and the Turbo Tax prompts were confusing. I will probably not use Turbo Tax again.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13995
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from makes tax time not so stressful makes tax time not so stressful since the hubs retired. I was able to get it all in.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great! Second year of great service. Will recommend to anyone.
Date published: 2021-02-19
Rated 5 out of 5 by from Glad That's done I had an issue with a 1099R that I needed help with and the person I talked to answered all my questions and even got a CPA involved to help clear things up.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Awesome Awesome and easy. Certainly takes the headaches out of my yearly filing
Date published: 2021-02-19
Rated 5 out of 5 by from Thank you for making it sooooo easy It was easy, and the alerts were easy to understand.
Date published: 2021-02-19
Rated 4 out of 5 by from Love Turbo Tax support Love the smart check and the interaction with one of the experts was so helpful!
Date published: 2021-02-19
Rated 5 out of 5 by from Have been pleased with turbo tax for years! I had to call for help, and I got it They saved the day!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Easy to use and easy to understand each step Help is there when needed
Date published: 2021-02-19
Rated 5 out of 5 by from VERY EASY AND REPS ARE HELPFUL THE EXPERTS ARE VERY HELPFUL BUT THE SERVICE IS TO EXSPENSIVE
Date published: 2021-02-19
Rated 2 out of 5 by from Error in Turbo Tax software Email instruction were provided to me in order to update the additional CA deductions. I had questions and attempted a live chat, when person came on to talk with me, my screen froze and I could not respond. I then requested a live call online at Turbo Tax, when that call came thru the phone rang twice then disconnected. On my third attempt to reach Turbo Tax help, I spoke with Desiree. She was very polite and helpful, however I believe she did not have knowledge about CA moving expenses (I believe the deduction is only if your job required the move or you needed to move to find employment). I moved due to CA being too expensive to live in, so it was a personal decision which I don't think makes the move a deduction. Anyway, I did add my last year tax prep fees and updated my CA return for e-file submission. I would not have been able to complete the update myself as the instructions in the email were vague and the Turbo Tax prompts were confusing. I will probably not use Turbo Tax again.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13995