TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Better off paying someone to do them It used to be free, now there are so many added fees, that I will be taking them to an accountant in the future. It is starting to cost too much to do them myself, cheaper to let someone else complete them and prevent me from having the headache
Date published: 2023-02-13
Rated 5 out of 5 by from easy Turbotax is easy and would not file any other way.
Date published: 2023-02-13
Rated 4 out of 5 by from Turbo tax is easy to use Turbo tax is easy to use and no complicated, is focus to the user and all people can use to easy. Is awesome
Date published: 2023-02-13
Rated 5 out of 5 by from Great way to do your taxes yourself! Great experience and easy process. Feel confident in doing then and it helps you to understand each section.
Date published: 2023-02-13
Rated 5 out of 5 by from Very fast, honest, and easy. Amazing! Cynthia was amazing. She gave me grate insite, as well was very honest with me. She was amazing, I wish I can continue to have her in the future ! I hope to have her in the future!
Date published: 2023-02-13
Rated 4 out of 5 by from Need to change some things When I go to enter amounts I get a blue dot that won't let me enter. What is that about??? I have to do some work around to get it to enter. I'm not liking this!!
Date published: 2023-02-13
Rated 4 out of 5 by from Can't get any better Simple as it can be. Almost mistake proof and easy to complete.
Date published: 2023-02-13
Rated 2 out of 5 by from Good Customer Service. Poor Site Design I am living internationally and have an international phone number. My TurboTax and Intuit accounts both allow me to enter that number in, verify with my phone, and allow me to interface with TurboTax support. However the tax return does not let you input international numbers and only allows 10 digit US numbers. I left the field blank originally and my tax return was reviewed and approved with no issue. When I went o pay for the service the site kicked back the return for that "error" and then self generated new areas in previously cleared sections. Troubleshooting with 3 different agents too almost 2 hours to rectify and I had to rebuild those forms in the end on my own.
Date published: 2023-02-13
Rated 5 out of 5 by from TurboTax is Awesome Pretty straightforward & simple to use to file my taxes, I had no issues
Date published: 2023-02-13
Rated 5 out of 5 by from Love using Turbo Tax! Great experience, easy to navigate throughout the website,
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13995
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Better off paying someone to do them It used to be free, now there are so many added fees, that I will be taking them to an accountant in the future. It is starting to cost too much to do them myself, cheaper to let someone else complete them and prevent me from having the headache
Date published: 2023-02-13
Rated 5 out of 5 by from easy Turbotax is easy and would not file any other way.
Date published: 2023-02-13
Rated 4 out of 5 by from Turbo tax is easy to use Turbo tax is easy to use and no complicated, is focus to the user and all people can use to easy. Is awesome
Date published: 2023-02-13
Rated 5 out of 5 by from Great way to do your taxes yourself! Great experience and easy process. Feel confident in doing then and it helps you to understand each section.
Date published: 2023-02-13
Rated 5 out of 5 by from Very fast, honest, and easy. Amazing! Cynthia was amazing. She gave me grate insite, as well was very honest with me. She was amazing, I wish I can continue to have her in the future ! I hope to have her in the future!
Date published: 2023-02-13
Rated 4 out of 5 by from Need to change some things When I go to enter amounts I get a blue dot that won't let me enter. What is that about??? I have to do some work around to get it to enter. I'm not liking this!!
Date published: 2023-02-13
Rated 4 out of 5 by from Can't get any better Simple as it can be. Almost mistake proof and easy to complete.
Date published: 2023-02-13
Rated 2 out of 5 by from Good Customer Service. Poor Site Design I am living internationally and have an international phone number. My TurboTax and Intuit accounts both allow me to enter that number in, verify with my phone, and allow me to interface with TurboTax support. However the tax return does not let you input international numbers and only allows 10 digit US numbers. I left the field blank originally and my tax return was reviewed and approved with no issue. When I went o pay for the service the site kicked back the return for that "error" and then self generated new areas in previously cleared sections. Troubleshooting with 3 different agents too almost 2 hours to rectify and I had to rebuild those forms in the end on my own.
Date published: 2023-02-13
Rated 5 out of 5 by from TurboTax is Awesome Pretty straightforward & simple to use to file my taxes, I had no issues
Date published: 2023-02-13
Rated 5 out of 5 by from Love using Turbo Tax! Great experience, easy to navigate throughout the website,
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13995