TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Pretty Cool Exhausting at times but appropriate attention to detail.
Date published: 2022-02-12
Rated 4 out of 5 by from 5th Year with TurboTax It gets easier every year because they save your info. Fast and easy, done in less than an hour.
Date published: 2022-02-12
Rated 3 out of 5 by from Turbotax is okay It gave me my biggest refund but I was forced to pay for deluxe and chose to have the $117 taken out of my refund. Due to this I had to create a debit account with credit karma to receive my return instead of by mail or direct deposit in my current checking account.
Date published: 2022-02-12
Rated 2 out of 5 by from Disappointing TT made multiple errors that had to be corrected in the review stage, on standard items such as charitable deductions, and certain tax credits. It required that I go through the same Q & A multiple times, due to the fact that I did my taxes over multiple sessions, and once requiring me to go back and edit the Federal information in order to properly account for a state return item. I think it got it right in the end, but it's hard to be confident. It also clearly asks for information it doesn't really need - which I assume is just gathering information for their analytics business. And I hate the chatty, breezy style of their interview.
Date published: 2022-02-12
Rated 5 out of 5 by from I use Turbo Tax every year! It's always so easy to use and if you ever do need help the agents are so nice!
Date published: 2022-02-12
Rated 4 out of 5 by from Turbo tax needs some improvement Turbotax should not charge $39 to pay with refund for customers like me that have been filing with you for 6 years.
Date published: 2022-02-12
Rated 5 out of 5 by from Excellent File taxes for free and fast good assistance really quick thanks turbo tax for the help
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax helped me through the process one step at a time.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is Amazing! I was able to file myself without any help. It is very easy and TurboTax helps you every step of the way with zero confusion. I highly recommend!
Date published: 2022-02-12
Rated 1 out of 5 by from Terrible. To pay ANOTHER fee in order to use your refund is absolutely ridiculous. LAST TIME I will use turbotax.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13993
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Pretty Cool Exhausting at times but appropriate attention to detail.
Date published: 2022-02-12
Rated 4 out of 5 by from 5th Year with TurboTax It gets easier every year because they save your info. Fast and easy, done in less than an hour.
Date published: 2022-02-12
Rated 3 out of 5 by from Turbotax is okay It gave me my biggest refund but I was forced to pay for deluxe and chose to have the $117 taken out of my refund. Due to this I had to create a debit account with credit karma to receive my return instead of by mail or direct deposit in my current checking account.
Date published: 2022-02-12
Rated 2 out of 5 by from Disappointing TT made multiple errors that had to be corrected in the review stage, on standard items such as charitable deductions, and certain tax credits. It required that I go through the same Q & A multiple times, due to the fact that I did my taxes over multiple sessions, and once requiring me to go back and edit the Federal information in order to properly account for a state return item. I think it got it right in the end, but it's hard to be confident. It also clearly asks for information it doesn't really need - which I assume is just gathering information for their analytics business. And I hate the chatty, breezy style of their interview.
Date published: 2022-02-12
Rated 5 out of 5 by from I use Turbo Tax every year! It's always so easy to use and if you ever do need help the agents are so nice!
Date published: 2022-02-12
Rated 4 out of 5 by from Turbo tax needs some improvement Turbotax should not charge $39 to pay with refund for customers like me that have been filing with you for 6 years.
Date published: 2022-02-12
Rated 5 out of 5 by from Excellent File taxes for free and fast good assistance really quick thanks turbo tax for the help
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax helped me through the process one step at a time.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is Amazing! I was able to file myself without any help. It is very easy and TurboTax helps you every step of the way with zero confusion. I highly recommend!
Date published: 2022-02-12
Rated 1 out of 5 by from Terrible. To pay ANOTHER fee in order to use your refund is absolutely ridiculous. LAST TIME I will use turbotax.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13993