TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
begbpc123412 from
Good but prices are high
It is a good service but their prices seem to go up every year with a slight break this year.
Date published: 2022-02-26
Rated 5 out of 5 by
ajtavarez from
Turbo tax is awesome.
was easy and they explained everything well. recommended.
Date published: 2022-02-26
Rated 4 out of 5 by
Cat2026 from
Turbo Tax Works!
I was putting off doing my taxes because I didn't think I would get a refund. However, Turbo Tax helped me get a really great refund!
Date published: 2022-02-26
Rated 3 out of 5 by
Steph21b from
Functionality is good but so many sales pitches
The functionality of the actual product is pretty straightforward. What I do not like is the constant sales pitches that popup throughout the experience. Every couple of pages a new upsell page appears. It kind of feels like doing my taxes in a car sales lot and I'm dodging used car sales people every few minutes. Particularly frustrating are where it looks like they're asking you to sign something official but they're trying to get permission to send your personal info to their other sales departments so they can sell you even more services beyond tax season. All in all, it brings down the experience of an otherwise useful product that is supposed to reduce the stress of tax season.
Date published: 2022-02-26
Rated 5 out of 5 by
Ed Deb from
Love turbo tax
It is a very good setup, even a monkey could use it.
Date published: 2022-02-26
Rated 5 out of 5 by
Aayon0123456 from
Turbo tax is great
This service was very easy to use, and I didn't have to use a tax person.
Date published: 2022-02-26
Rated 5 out of 5 by
Des730 from
Turbo Tax is Easy
I find Turbo Tax to be very easy and user friendly.
Date published: 2022-02-26
Rated 5 out of 5 by
JohnnyRingo from
Turbo tax is Amazing!!!!
Turbo tax is very easy to use, I have been a customer for 4 years and will continue to use it.
Date published: 2022-02-26
Rated 5 out of 5 by
killerqueene from
Using intelligence to make it easier
So much more is automated in this process each year, this makes doing my taxes an admin task rather than a major undertaking. Feedback: Just do all of the steps for me, just ask for form numbers and that's it. Connect to Mint acct to get expenditure details.
Date published: 2022-02-26
Rated 4 out of 5 by
NBOC2021 from
TurboTax
There was an error in my return, a failure to correctly fill in line 12b on form 1040SR. I reported the error and you fixed it but I was never notified that the fix was made. Aside from that everything was just fine.
All TurboTax® Offerings Reviews - Page 13993
Date published: 2022-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
begbpc123412 from
Good but prices are high
It is a good service but their prices seem to go up every year with a slight break this year.
Date published: 2022-02-26
Rated 5 out of 5 by
ajtavarez from
Turbo tax is awesome.
was easy and they explained everything well. recommended.
Date published: 2022-02-26
Rated 4 out of 5 by
Cat2026 from
Turbo Tax Works!
I was putting off doing my taxes because I didn't think I would get a refund. However, Turbo Tax helped me get a really great refund!
Date published: 2022-02-26
Rated 3 out of 5 by
Steph21b from
Functionality is good but so many sales pitches
The functionality of the actual product is pretty straightforward. What I do not like is the constant sales pitches that popup throughout the experience. Every couple of pages a new upsell page appears. It kind of feels like doing my taxes in a car sales lot and I'm dodging used car sales people every few minutes. Particularly frustrating are where it looks like they're asking you to sign something official but they're trying to get permission to send your personal info to their other sales departments so they can sell you even more services beyond tax season. All in all, it brings down the experience of an otherwise useful product that is supposed to reduce the stress of tax season.
Date published: 2022-02-26
Rated 5 out of 5 by
Ed Deb from
Love turbo tax
It is a very good setup, even a monkey could use it.
Date published: 2022-02-26
Rated 5 out of 5 by
Aayon0123456 from
Turbo tax is great
This service was very easy to use, and I didn't have to use a tax person.
Date published: 2022-02-26
Rated 5 out of 5 by
Des730 from
Turbo Tax is Easy
I find Turbo Tax to be very easy and user friendly.
Date published: 2022-02-26
Rated 5 out of 5 by
JohnnyRingo from
Turbo tax is Amazing!!!!
Turbo tax is very easy to use, I have been a customer for 4 years and will continue to use it.
Date published: 2022-02-26
Rated 5 out of 5 by
killerqueene from
Using intelligence to make it easier
So much more is automated in this process each year, this makes doing my taxes an admin task rather than a major undertaking. Feedback: Just do all of the steps for me, just ask for form numbers and that's it. Connect to Mint acct to get expenditure details.
Date published: 2022-02-26
Rated 4 out of 5 by
NBOC2021 from
TurboTax
There was an error in my return, a failure to correctly fill in line 12b on form 1040SR. I reported the error and you fixed it but I was never notified that the fix was made. Aside from that everything was just fine.
All TurboTax® Offerings Reviews - Page 13993
Date published: 2022-02-26