TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Use it every year. No issues I have used TurboTax for years and never had any issues. Very easy to use and understand.
Date published: 2022-04-16
Rated 1 out of 5 by from Gets WORSE EVERY YEAR! Poor effort on the part of TurboTax/Intuit this year! Lot's of bugs and in the end - COULD NOT FILE ELECTRONICALLY! COME ON TURBOTAX!! Very poor effort!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is good. Live Expert Charles was awesome. This year I experienced issues with TurboTax online. I imported my W2s, Investment accounts statements, and they got wiped out and not visible to me next time when I logged in. I am sure others would have experienced the same. This is the reason I had to opt for Turbo Tax expert to file my taxes. Although I had issue with filing myself, Charles was awesome, I am glad he helped me file my returns
Date published: 2022-04-16
Rated 5 out of 5 by from So helpful! I was weary about using them because I couldn’t find my w2 but they assured me I could go around this another way and check on my comfortability throughout the process. Surprised and happy with the use of the system!
Date published: 2022-04-16
Rated 5 out of 5 by from easy af two letters: EZ. I think it took like 15 minutes and almost every single box that I was unsure of had a question mark next to it to further elaborate. it was better than my previous experience filing for taxes and it took away the nervousness of messing up for me.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is very helpful It has been a very good experience with turbo tax over the years. Thanks!
Date published: 2022-04-16
Rated 5 out of 5 by from Works every year I have used TurboTax for more than a decade. Definitely reliable
Date published: 2022-04-16
Rated 2 out of 5 by from Needs Work The transfer from Ed Jones, transferred it twice and created false 1099R for IRA distributions that were never done, Ed Jones Created no 1099R's for 2021. Please fix this and many of the other errors and details that are erroneous and not reported on foreign income and interest paid worksheets.
Date published: 2022-04-16
Rated 2 out of 5 by from Search is useless for the current filling. I just want to verify my entry for my last year's AGI, required for e-filing. Using the Search function all I got was Internet stuff. I wanted what was on my form. Step -by-step was not helpful at all. Going form by form was not helpful. After many searches I had to restart the program and go entry by entry to finally arrive at my last year's AGI, a large waste of time.
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax is Awesome Tool.. But need improvement. The tool is awesome. But it requires a lot of navigation knowledge and passion to handle this tool. Everywhere they recommend inbuilt tool and their services.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1400
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Use it every year. No issues I have used TurboTax for years and never had any issues. Very easy to use and understand.
Date published: 2022-04-16
Rated 1 out of 5 by from Gets WORSE EVERY YEAR! Poor effort on the part of TurboTax/Intuit this year! Lot's of bugs and in the end - COULD NOT FILE ELECTRONICALLY! COME ON TURBOTAX!! Very poor effort!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is good. Live Expert Charles was awesome. This year I experienced issues with TurboTax online. I imported my W2s, Investment accounts statements, and they got wiped out and not visible to me next time when I logged in. I am sure others would have experienced the same. This is the reason I had to opt for Turbo Tax expert to file my taxes. Although I had issue with filing myself, Charles was awesome, I am glad he helped me file my returns
Date published: 2022-04-16
Rated 5 out of 5 by from So helpful! I was weary about using them because I couldn’t find my w2 but they assured me I could go around this another way and check on my comfortability throughout the process. Surprised and happy with the use of the system!
Date published: 2022-04-16
Rated 5 out of 5 by from easy af two letters: EZ. I think it took like 15 minutes and almost every single box that I was unsure of had a question mark next to it to further elaborate. it was better than my previous experience filing for taxes and it took away the nervousness of messing up for me.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is very helpful It has been a very good experience with turbo tax over the years. Thanks!
Date published: 2022-04-16
Rated 5 out of 5 by from Works every year I have used TurboTax for more than a decade. Definitely reliable
Date published: 2022-04-16
Rated 2 out of 5 by from Needs Work The transfer from Ed Jones, transferred it twice and created false 1099R for IRA distributions that were never done, Ed Jones Created no 1099R's for 2021. Please fix this and many of the other errors and details that are erroneous and not reported on foreign income and interest paid worksheets.
Date published: 2022-04-16
Rated 2 out of 5 by from Search is useless for the current filling. I just want to verify my entry for my last year's AGI, required for e-filing. Using the Search function all I got was Internet stuff. I wanted what was on my form. Step -by-step was not helpful at all. Going form by form was not helpful. After many searches I had to restart the program and go entry by entry to finally arrive at my last year's AGI, a large waste of time.
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax is Awesome Tool.. But need improvement. The tool is awesome. But it requires a lot of navigation knowledge and passion to handle this tool. Everywhere they recommend inbuilt tool and their services.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1400