TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from quick and easy Ben using Turbo Tax for years and could not be easier!
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is easy to use year after year E-file my return year after year. Fast and easy. Fills in info from last year,
Date published: 2022-02-13
Rated 5 out of 5 by from Continues to work very well Very helpful representatives when I called for help on several items. 1099-Misc information was a little off though. I wish that a simple trust could be included in the Home and Business version though.
Date published: 2022-02-13
Rated 5 out of 5 by from Awesome Turbo tax is so easy and user friendly. The online tax experts are very knowledgeable and friendly. I always love my experience with Turbo Tax.
Date published: 2022-02-13
Rated 3 out of 5 by from Taxes Nothing to say. This is too much and I don’t want to write anything
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is great I had a problem I could figure out and carol was exceptional and help solve the problem outstanding customer service
Date published: 2022-02-13
Rated 5 out of 5 by from Easy to use. My only question is why I am charged for filing state taxes when I am unable to do so at this time? I was told 2 weeks ago turbo tax is waiting for another form and I would be emailed once that form comes available?
Date published: 2022-02-13
Rated 5 out of 5 by from Very easy I have been using Turbo Tax for several years now and I do not see why anyone would pay someone else to file their taxes when you can save money by doing it yourself.
Date published: 2022-02-13
Rated 1 out of 5 by from TurboTax has really gone down hill. First, for a field that doesn't even apply to me it got me to click on the wrong field. It then wouldn't let me undo the field, no matter how far back I went, which cost me a couple of hundred dollars. Then, it forced me to sign up for a credit karma checking account just to e-file, something I've NEVER had to do in the past. I've been using TurboTax for 20, but this will be my last one given this experience. Also, the questions in THIS form have no baring on my review, but I can't proceed without them.
Date published: 2022-02-13
Rated 5 out of 5 by from great-super easy awesome- help provided could not be better - this was my first time e-filing and I should have been doing this years ago.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13989
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from quick and easy Ben using Turbo Tax for years and could not be easier!
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is easy to use year after year E-file my return year after year. Fast and easy. Fills in info from last year,
Date published: 2022-02-13
Rated 5 out of 5 by from Continues to work very well Very helpful representatives when I called for help on several items. 1099-Misc information was a little off though. I wish that a simple trust could be included in the Home and Business version though.
Date published: 2022-02-13
Rated 5 out of 5 by from Awesome Turbo tax is so easy and user friendly. The online tax experts are very knowledgeable and friendly. I always love my experience with Turbo Tax.
Date published: 2022-02-13
Rated 3 out of 5 by from Taxes Nothing to say. This is too much and I don’t want to write anything
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is great I had a problem I could figure out and carol was exceptional and help solve the problem outstanding customer service
Date published: 2022-02-13
Rated 5 out of 5 by from Easy to use. My only question is why I am charged for filing state taxes when I am unable to do so at this time? I was told 2 weeks ago turbo tax is waiting for another form and I would be emailed once that form comes available?
Date published: 2022-02-13
Rated 5 out of 5 by from Very easy I have been using Turbo Tax for several years now and I do not see why anyone would pay someone else to file their taxes when you can save money by doing it yourself.
Date published: 2022-02-13
Rated 1 out of 5 by from TurboTax has really gone down hill. First, for a field that doesn't even apply to me it got me to click on the wrong field. It then wouldn't let me undo the field, no matter how far back I went, which cost me a couple of hundred dollars. Then, it forced me to sign up for a credit karma checking account just to e-file, something I've NEVER had to do in the past. I've been using TurboTax for 20, but this will be my last one given this experience. Also, the questions in THIS form have no baring on my review, but I can't proceed without them.
Date published: 2022-02-13
Rated 5 out of 5 by from great-super easy awesome- help provided could not be better - this was my first time e-filing and I should have been doing this years ago.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13989