TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Teddy bear gangsta from
Great service
I like how they guide me through the process and ask me the right questions
Date published: 2023-02-13
Rated 5 out of 5 by
ForeverBexx from
Still simple and easy to file with Turbo!!
TurboTax will probably always be my go-to Tax service. No lines, no wait and I can complete my taxes from my bedroom! Thank you all for what you do! I also appreciate the little dancing characters towards the end - made me laugh! Thanks guys! Loyal customer since 2013 - ish :)
Date published: 2023-02-13
Rated 1 out of 5 by
Tmark1 from
Got hit with hidden fees that took $120!!!
Absolutely terrible! You guys took $120 on top of the money you took to sign up for TurboTax deluxe or whatever so that I could file my 1095-a which is required.... Using h&r block next year and from now on.
Date published: 2023-02-13
Rated 4 out of 5 by
R L Cox from
Sucked this year for the first time.
Took me 24 hours to file. Site kept hanging up on 2-12-23. Many , many times. Had to finish in a.m. of 2-13-23.
Date published: 2023-02-13
Rated 5 out of 5 by
Adriancv from
Very easy to use!
Very easy to navigate, there is no way to make errors.
Date published: 2023-02-13
Rated 2 out of 5 by
bebe10 from
Total returns only around $500 and cost $175???huh
I think its its unfortunate to have to pay the extra fees being piled on to use turbo tax when your refunds are less the like $1k or less then $500, but that would only be to good I guess. oh well, not sure if I'll be using this service next go round.
Date published: 2023-02-13
Rated 4 out of 5 by
PowellFD from
Turbo Tax
Was easy to file online, I was expecting it to be free but alas I didn't qualify.
Date published: 2023-02-13
Rated 5 out of 5 by
TickledPink84 from
Awesome
Easy to navigate through! Could not have been any easier!
Date published: 2023-02-13
Rated 5 out of 5 by
Grym0007 from
Easy Filing For Beginners
Simple process for young adults, such as myself, filing their own taxes for the first time.
Date published: 2023-02-13
Rated 3 out of 5 by
IRSstolemy3bucksrefund from
Semantics they use is sometimes confusing.
Claiming about sales tax. Is it included, in my case, in the standard deduction? Am I supposed to claim sales tax on top of that without itemizing everything? I don't get it.
All TurboTax® Offerings Reviews - Page 13986
Date published: 2023-02-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Teddy bear gangsta from
Great service
I like how they guide me through the process and ask me the right questions
Date published: 2023-02-13
Rated 5 out of 5 by
ForeverBexx from
Still simple and easy to file with Turbo!!
TurboTax will probably always be my go-to Tax service. No lines, no wait and I can complete my taxes from my bedroom! Thank you all for what you do! I also appreciate the little dancing characters towards the end - made me laugh! Thanks guys! Loyal customer since 2013 - ish :)
Date published: 2023-02-13
Rated 1 out of 5 by
Tmark1 from
Got hit with hidden fees that took $120!!!
Absolutely terrible! You guys took $120 on top of the money you took to sign up for TurboTax deluxe or whatever so that I could file my 1095-a which is required.... Using h&r block next year and from now on.
Date published: 2023-02-13
Rated 4 out of 5 by
R L Cox from
Sucked this year for the first time.
Took me 24 hours to file. Site kept hanging up on 2-12-23. Many , many times. Had to finish in a.m. of 2-13-23.
Date published: 2023-02-13
Rated 5 out of 5 by
Adriancv from
Very easy to use!
Very easy to navigate, there is no way to make errors.
Date published: 2023-02-13
Rated 2 out of 5 by
bebe10 from
Total returns only around $500 and cost $175???huh
I think its its unfortunate to have to pay the extra fees being piled on to use turbo tax when your refunds are less the like $1k or less then $500, but that would only be to good I guess. oh well, not sure if I'll be using this service next go round.
Date published: 2023-02-13
Rated 4 out of 5 by
PowellFD from
Turbo Tax
Was easy to file online, I was expecting it to be free but alas I didn't qualify.
Date published: 2023-02-13
Rated 5 out of 5 by
TickledPink84 from
Awesome
Easy to navigate through! Could not have been any easier!
Date published: 2023-02-13
Rated 5 out of 5 by
Grym0007 from
Easy Filing For Beginners
Simple process for young adults, such as myself, filing their own taxes for the first time.
Date published: 2023-02-13
Rated 3 out of 5 by
IRSstolemy3bucksrefund from
Semantics they use is sometimes confusing.
Claiming about sales tax. Is it included, in my case, in the standard deduction? Am I supposed to claim sales tax on top of that without itemizing everything? I don't get it.
All TurboTax® Offerings Reviews - Page 13986
Date published: 2023-02-13