TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Great service I like how they guide me through the process and ask me the right questions
Date published: 2023-02-13
Rated 5 out of 5 by from Still simple and easy to file with Turbo!! TurboTax will probably always be my go-to Tax service. No lines, no wait and I can complete my taxes from my bedroom! Thank you all for what you do! I also appreciate the little dancing characters towards the end - made me laugh! Thanks guys! Loyal customer since 2013 - ish :)
Date published: 2023-02-13
Rated 1 out of 5 by from Got hit with hidden fees that took $120!!! Absolutely terrible! You guys took $120 on top of the money you took to sign up for TurboTax deluxe or whatever so that I could file my 1095-a which is required.... Using h&r block next year and from now on.
Date published: 2023-02-13
Rated 4 out of 5 by from Sucked this year for the first time. Took me 24 hours to file. Site kept hanging up on 2-12-23. Many , many times. Had to finish in a.m. of 2-13-23.
Date published: 2023-02-13
Rated 5 out of 5 by from Very easy to use! Very easy to navigate, there is no way to make errors.
Date published: 2023-02-13
Rated 2 out of 5 by from Total returns only around $500 and cost $175???huh I think its its unfortunate to have to pay the extra fees being piled on to use turbo tax when your refunds are less the like $1k or less then $500, but that would only be to good I guess. oh well, not sure if I'll be using this service next go round.
Date published: 2023-02-13
Rated 4 out of 5 by from Turbo Tax Was easy to file online, I was expecting it to be free but alas I didn't qualify.
Date published: 2023-02-13
Rated 5 out of 5 by from Awesome Easy to navigate through! Could not have been any easier!
Date published: 2023-02-13
Rated 5 out of 5 by from Easy Filing For Beginners Simple process for young adults, such as myself, filing their own taxes for the first time.
Date published: 2023-02-13
Rated 3 out of 5 by from Semantics they use is sometimes confusing. Claiming about sales tax. Is it included, in my case, in the standard deduction? Am I supposed to claim sales tax on top of that without itemizing everything? I don't get it.
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13986
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service I like how they guide me through the process and ask me the right questions
Date published: 2023-02-13
Rated 5 out of 5 by from Still simple and easy to file with Turbo!! TurboTax will probably always be my go-to Tax service. No lines, no wait and I can complete my taxes from my bedroom! Thank you all for what you do! I also appreciate the little dancing characters towards the end - made me laugh! Thanks guys! Loyal customer since 2013 - ish :)
Date published: 2023-02-13
Rated 1 out of 5 by from Got hit with hidden fees that took $120!!! Absolutely terrible! You guys took $120 on top of the money you took to sign up for TurboTax deluxe or whatever so that I could file my 1095-a which is required.... Using h&r block next year and from now on.
Date published: 2023-02-13
Rated 4 out of 5 by from Sucked this year for the first time. Took me 24 hours to file. Site kept hanging up on 2-12-23. Many , many times. Had to finish in a.m. of 2-13-23.
Date published: 2023-02-13
Rated 5 out of 5 by from Very easy to use! Very easy to navigate, there is no way to make errors.
Date published: 2023-02-13
Rated 2 out of 5 by from Total returns only around $500 and cost $175???huh I think its its unfortunate to have to pay the extra fees being piled on to use turbo tax when your refunds are less the like $1k or less then $500, but that would only be to good I guess. oh well, not sure if I'll be using this service next go round.
Date published: 2023-02-13
Rated 4 out of 5 by from Turbo Tax Was easy to file online, I was expecting it to be free but alas I didn't qualify.
Date published: 2023-02-13
Rated 5 out of 5 by from Awesome Easy to navigate through! Could not have been any easier!
Date published: 2023-02-13
Rated 5 out of 5 by from Easy Filing For Beginners Simple process for young adults, such as myself, filing their own taxes for the first time.
Date published: 2023-02-13
Rated 3 out of 5 by from Semantics they use is sometimes confusing. Claiming about sales tax. Is it included, in my case, in the standard deduction? Am I supposed to claim sales tax on top of that without itemizing everything? I don't get it.
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13986