TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from excellent product - 8 years running no issues, and one positive engagement with an expert
Date published: 2021-02-14
Rated 5 out of 5 by from Lalitha our tax expert was amazing Lalitha our tax expert was very thorough, fast, and amazing. Thank you
Date published: 2021-02-14
Rated 5 out of 5 by from Really helpful Really helpful had something go wrong and it was fixed
Date published: 2021-02-14
Rated 5 out of 5 by from Turba tax amazing Easy to use love and when needed help to explain the tabs were useful thumbs up
Date published: 2021-02-14
Rated 2 out of 5 by from Glitchy State Filing Process This year 2020 was the most difficult year to file taxes and Turbo Tax did not make it any easier. When I originally signed up, I have no idea that I had signed up for their new "Live" format. That was not helpful, as Turbo Tax has jacked up their prices for that service. It appears that you can pay for the Turbo Tax without state filing included. Then I had to struggle to figure out how to "start over" to clear out a selection that I wasn't aware that I made in the first place. After starting over then I realized that state filing was not paid for go figure. This has been a stressful 3-day ordeal to file taxes! This has been the worst year for filing, by far. I have been a loyal customer for the past 9 years. Turbo Tax is doing too much!!!!!
Date published: 2021-02-14
Rated 5 out of 5 by from awsome Turbotax has made it another year with no problems. Had a few changes and turbotax walk me through it with great peace of mind.
Date published: 2021-02-14
Rated 5 out of 5 by from quick and easy Easy to use and easy to complete. Ive used it for years
Date published: 2021-02-14
Rated 5 out of 5 by from loved the free filing I loved the idea of free filing and easy to follow guides. For a low income individual, it is a great benefit, thank you.
Date published: 2021-02-14
Rated 2 out of 5 by from TurboTax Business VA Schedule 502A is screwed up Spent 2 HOURS on the phone to attempt to resolve this issue.  The ultimate outcome of the phone call was to receive links to new TurboTaxBus software downloads for fed and VA.  I really didn't believe a new download would accomplish anything so I did not install the "new" software (I'd already run the update feature anyway - I'm sure my install was current.)   Ultimately, after completing the Fed and VA returns in TTBus, I opened the "Forms" view and deleted schedule 502A.  I verified that it had no impact on my primary forms being submitted for VA.  After deleting I was able to submit electronically to VA.  Hope this helps you out, good luck.
Date published: 2021-02-14
Rated 5 out of 5 by from Easy to use. Turbo tax is very easy to use. Step by step instructions and good directions.
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13985
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from excellent product - 8 years running no issues, and one positive engagement with an expert
Date published: 2021-02-14
Rated 5 out of 5 by from Lalitha our tax expert was amazing Lalitha our tax expert was very thorough, fast, and amazing. Thank you
Date published: 2021-02-14
Rated 5 out of 5 by from Really helpful Really helpful had something go wrong and it was fixed
Date published: 2021-02-14
Rated 5 out of 5 by from Turba tax amazing Easy to use love and when needed help to explain the tabs were useful thumbs up
Date published: 2021-02-14
Rated 2 out of 5 by from Glitchy State Filing Process This year 2020 was the most difficult year to file taxes and Turbo Tax did not make it any easier. When I originally signed up, I have no idea that I had signed up for their new "Live" format. That was not helpful, as Turbo Tax has jacked up their prices for that service. It appears that you can pay for the Turbo Tax without state filing included. Then I had to struggle to figure out how to "start over" to clear out a selection that I wasn't aware that I made in the first place. After starting over then I realized that state filing was not paid for go figure. This has been a stressful 3-day ordeal to file taxes! This has been the worst year for filing, by far. I have been a loyal customer for the past 9 years. Turbo Tax is doing too much!!!!!
Date published: 2021-02-14
Rated 5 out of 5 by from awsome Turbotax has made it another year with no problems. Had a few changes and turbotax walk me through it with great peace of mind.
Date published: 2021-02-14
Rated 5 out of 5 by from quick and easy Easy to use and easy to complete. Ive used it for years
Date published: 2021-02-14
Rated 5 out of 5 by from loved the free filing I loved the idea of free filing and easy to follow guides. For a low income individual, it is a great benefit, thank you.
Date published: 2021-02-14
Rated 2 out of 5 by from TurboTax Business VA Schedule 502A is screwed up Spent 2 HOURS on the phone to attempt to resolve this issue.  The ultimate outcome of the phone call was to receive links to new TurboTaxBus software downloads for fed and VA.  I really didn't believe a new download would accomplish anything so I did not install the "new" software (I'd already run the update feature anyway - I'm sure my install was current.)   Ultimately, after completing the Fed and VA returns in TTBus, I opened the "Forms" view and deleted schedule 502A.  I verified that it had no impact on my primary forms being submitted for VA.  After deleting I was able to submit electronically to VA.  Hope this helps you out, good luck.
Date published: 2021-02-14
Rated 5 out of 5 by from Easy to use. Turbo tax is very easy to use. Step by step instructions and good directions.
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13985