TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from No Other Tax Prep Will Do! I've been using TurboTax to file my returns for 7 years now and each year they have been great at guiding me through deductions, credits and questions about self employment filing!
Date published: 2021-02-19
Rated 4 out of 5 by from good job I was disappointed with the error in turbo tax but impressed with the rapid response in the notification of clients and repair of the issue.
Date published: 2021-02-19
Rated 1 out of 5 by from Software horrible and confusing, people are nice The last three years i have attempted to your companion app to track miles, i consider it part of the package, every year it misses at least half of my trips. It works out typically because i have google timeline, but i really want more detailed info. I have done everything i can think of and find on the internet to keep the app open and tracking and somehow it still fails to do so. Another thing i have found extremely annoying is if i go change one thing near the beginning the software walks me through every single things i have already filled out. I also do not understand why i can't see everything i have filled out, in one place as I go along. I really hate using you guys but at this point i'm stuck in the eco system so i might as well give it one more year.
Date published: 2021-02-19
Rated 5 out of 5 by from Headache-less Tax Program Turbo Tax program was easiest and I have trusted it for the past 5 years.
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing It's was very nice I like it very helpful an easy.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is great! Very easy to understand and complete. All the instructions are very helpful.
Date published: 2021-02-19
Rated 2 out of 5 by from rejection Even using your experts I have had a lot IRS rejections this year. I have no idea what is the status of my 2019 tax returns.
Date published: 2021-02-19
Rated 5 out of 5 by from First time using Basic product Had previously used Deluxe product. Retired with a simpler requirement, used the online Basic. Easy to use, quick, no trip to store.
Date published: 2021-02-19
Rated 5 out of 5 by from Michael was great Was very simple and easy. Michael was very helpful and patient as I had to find my documents.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax is customer oriented They are customer oriented which makes easier to fill the tax form.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13985
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from No Other Tax Prep Will Do! I've been using TurboTax to file my returns for 7 years now and each year they have been great at guiding me through deductions, credits and questions about self employment filing!
Date published: 2021-02-19
Rated 4 out of 5 by from good job I was disappointed with the error in turbo tax but impressed with the rapid response in the notification of clients and repair of the issue.
Date published: 2021-02-19
Rated 1 out of 5 by from Software horrible and confusing, people are nice The last three years i have attempted to your companion app to track miles, i consider it part of the package, every year it misses at least half of my trips. It works out typically because i have google timeline, but i really want more detailed info. I have done everything i can think of and find on the internet to keep the app open and tracking and somehow it still fails to do so. Another thing i have found extremely annoying is if i go change one thing near the beginning the software walks me through every single things i have already filled out. I also do not understand why i can't see everything i have filled out, in one place as I go along. I really hate using you guys but at this point i'm stuck in the eco system so i might as well give it one more year.
Date published: 2021-02-19
Rated 5 out of 5 by from Headache-less Tax Program Turbo Tax program was easiest and I have trusted it for the past 5 years.
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing It's was very nice I like it very helpful an easy.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is great! Very easy to understand and complete. All the instructions are very helpful.
Date published: 2021-02-19
Rated 2 out of 5 by from rejection Even using your experts I have had a lot IRS rejections this year. I have no idea what is the status of my 2019 tax returns.
Date published: 2021-02-19
Rated 5 out of 5 by from First time using Basic product Had previously used Deluxe product. Retired with a simpler requirement, used the online Basic. Easy to use, quick, no trip to store.
Date published: 2021-02-19
Rated 5 out of 5 by from Michael was great Was very simple and easy. Michael was very helpful and patient as I had to find my documents.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax is customer oriented They are customer oriented which makes easier to fill the tax form.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13985