TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Not great, next year I may go with a different Very disappointed. There was a simple issue that I actually googled (DFAS TIN incorrect) that turbo tax did not catch. It was put in twice before I realized there may be an issue. Then it asked me to print and mail the document, which I would have never seen the refund as the IRS is so far behind, and the issue would not have been fixed. I keep this because all my records are in it, but honestly after this year it does not seem to matter. We have had the same TIN for years, and Turbo tax didn't even question the number. not worth the money, I couldn't even find were to complain in the system! It makes me wonder what else it's missing...
Date published: 2021-02-13
Rated 5 out of 5 by from Always Great! Spoke with a Turbo Tax rep and she was very up beat and professional. Great help!
Date published: 2021-02-13
Rated 5 out of 5 by from Very easy Good experience. Easy online experience. Had trouble reaching agent but that was my fault. They did call me but I missed the call.
Date published: 2021-02-13
Rated 3 out of 5 by from Turbo tax is frustrating Am not good with the computer and had problems signing in to my acct
Date published: 2021-02-13
Rated 5 out of 5 by from very easy to use i have filed with turbo tax since i started filing my taxes very eaasy platform and helpful, it only has gotten better and easier yo file my taxes
Date published: 2021-02-13
Rated 5 out of 5 by from Thanks Turbo Tax1 It was quick easy and offered helpful online guidance when i got stuck
Date published: 2021-02-13
Rated 5 out of 5 by from Amazing Overall! I am a single woman that has to do everything on my own, I enjoy the helpful tips and useful tools that TurboTax offers. I use it every year and never have any issues. If you can afford the add-ons I would highly recommend them as well.
Date published: 2021-02-13
Rated 1 out of 5 by from Not so good. It’s poor response systems and sometimes I can’t find the state that I’m looking for. It doesn’t give me the option to type it out.
Date published: 2021-02-13
Rated 5 out of 5 by from top knotch great in the work they do; use them every year to do my taxes
Date published: 2021-02-13
Rated 5 out of 5 by from LOVE TURBOTAX Vey user friendly and easy to follow steps to maximum your tax return
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 13982
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Not great, next year I may go with a different Very disappointed. There was a simple issue that I actually googled (DFAS TIN incorrect) that turbo tax did not catch. It was put in twice before I realized there may be an issue. Then it asked me to print and mail the document, which I would have never seen the refund as the IRS is so far behind, and the issue would not have been fixed. I keep this because all my records are in it, but honestly after this year it does not seem to matter. We have had the same TIN for years, and Turbo tax didn't even question the number. not worth the money, I couldn't even find were to complain in the system! It makes me wonder what else it's missing...
Date published: 2021-02-13
Rated 5 out of 5 by from Always Great! Spoke with a Turbo Tax rep and she was very up beat and professional. Great help!
Date published: 2021-02-13
Rated 5 out of 5 by from Very easy Good experience. Easy online experience. Had trouble reaching agent but that was my fault. They did call me but I missed the call.
Date published: 2021-02-13
Rated 3 out of 5 by from Turbo tax is frustrating Am not good with the computer and had problems signing in to my acct
Date published: 2021-02-13
Rated 5 out of 5 by from very easy to use i have filed with turbo tax since i started filing my taxes very eaasy platform and helpful, it only has gotten better and easier yo file my taxes
Date published: 2021-02-13
Rated 5 out of 5 by from Thanks Turbo Tax1 It was quick easy and offered helpful online guidance when i got stuck
Date published: 2021-02-13
Rated 5 out of 5 by from Amazing Overall! I am a single woman that has to do everything on my own, I enjoy the helpful tips and useful tools that TurboTax offers. I use it every year and never have any issues. If you can afford the add-ons I would highly recommend them as well.
Date published: 2021-02-13
Rated 1 out of 5 by from Not so good. It’s poor response systems and sometimes I can’t find the state that I’m looking for. It doesn’t give me the option to type it out.
Date published: 2021-02-13
Rated 5 out of 5 by from top knotch great in the work they do; use them every year to do my taxes
Date published: 2021-02-13
Rated 5 out of 5 by from LOVE TURBOTAX Vey user friendly and easy to follow steps to maximum your tax return
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 13982