TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from nickel and dime you to death generally easy to follow but finding help while basic version is difficult, but you can pay more to get better help. also audit defense is an extra amount each state is an additional amount it all adds up.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbotax is awesome! Turbo tax is convenient and easy. All my fiends pay to have their taxes done, but I am confident doing it myself with Turbotax.
Date published: 2021-05-15
Rated 5 out of 5 by from My Go To tax software. I have used Turbo Tax for years. Great continuity in uploading previous years. Makes it so easy! Just walks you through the process and before you know it, you're done!
Date published: 2021-05-15
Rated 5 out of 5 by from great Easy to use and to send files thanks for a great job
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax 2020 is good; problem amending prior year TurboTax handles most things great. The one exception I've stumbled upon is the Foreign Tax credit, form 1116. It's bad enough that they miscalculated my max credit in 2018; that didn't have a material effect, and when I went back to amend my return, I was forced to install a critical program update that corrected the error and changed my "original" return. But now I can't figure out how to amend the old return to do a Carryback. Their instructions tell me to add a "country" called Carryback, but it's not on the pull-down menu, and I can't just type it in. Argh.
Date published: 2021-05-15
Rated 4 out of 5 by from Easy to use Input data as prompted and remined what needs to be recorded
Date published: 2021-05-15
Rated 3 out of 5 by from Does taxes well but... This was a very trying year with the TurboTax software. Installation, and filing were not up to your usual standards. It appears that glitches abounded this year. Lots of normal, seemly insignificant stuff was not working properly. I should know, I have used TT for years and this was by far the worst. As far as doing my taxes, no problem, but getting everything to sync was a big problem.
Date published: 2021-05-15
Rated 1 out of 5 by from paid $50 to get $5 It cost me $50.00 to get $5...this sucks i have been using this for a long time and you have gone down hill....
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo tax is awesome It was great, the ease was perfect to do my taxes quickly
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax offered the help I needed I had many questions and the live help was very helpful!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1399
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from nickel and dime you to death generally easy to follow but finding help while basic version is difficult, but you can pay more to get better help. also audit defense is an extra amount each state is an additional amount it all adds up.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbotax is awesome! Turbo tax is convenient and easy. All my fiends pay to have their taxes done, but I am confident doing it myself with Turbotax.
Date published: 2021-05-15
Rated 5 out of 5 by from My Go To tax software. I have used Turbo Tax for years. Great continuity in uploading previous years. Makes it so easy! Just walks you through the process and before you know it, you're done!
Date published: 2021-05-15
Rated 5 out of 5 by from great Easy to use and to send files thanks for a great job
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax 2020 is good; problem amending prior year TurboTax handles most things great. The one exception I've stumbled upon is the Foreign Tax credit, form 1116. It's bad enough that they miscalculated my max credit in 2018; that didn't have a material effect, and when I went back to amend my return, I was forced to install a critical program update that corrected the error and changed my "original" return. But now I can't figure out how to amend the old return to do a Carryback. Their instructions tell me to add a "country" called Carryback, but it's not on the pull-down menu, and I can't just type it in. Argh.
Date published: 2021-05-15
Rated 4 out of 5 by from Easy to use Input data as prompted and remined what needs to be recorded
Date published: 2021-05-15
Rated 3 out of 5 by from Does taxes well but... This was a very trying year with the TurboTax software. Installation, and filing were not up to your usual standards. It appears that glitches abounded this year. Lots of normal, seemly insignificant stuff was not working properly. I should know, I have used TT for years and this was by far the worst. As far as doing my taxes, no problem, but getting everything to sync was a big problem.
Date published: 2021-05-15
Rated 1 out of 5 by from paid $50 to get $5 It cost me $50.00 to get $5...this sucks i have been using this for a long time and you have gone down hill....
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo tax is awesome It was great, the ease was perfect to do my taxes quickly
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax offered the help I needed I had many questions and the live help was very helpful!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1399