TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281576 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is super sweet! Turbo tax experience for second year in a row was very pleasant and smooth especially with the live help support from Vanessa. She new exactly when and how to help me. Turbo tax should be proud to have a team member such as Vanessa who enjoys her job and takes pride in it which is clearly evident! Thankyou Vanessa!!! You rock Vanessa!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is great! This will be my 6th year using turbo tax to file my federal returns and I can say that the process has been effortless since day one. I try to tell everyone that they can file their own taxes using TurboTax but they think it's rocket science.
Date published: 2021-02-20
Rated 3 out of 5 by from Walks you thru each step. Everything was fine but after I took a picture of my return,the first time it logged me off. 2nd time taking picture kept taking me back to my employer id#. Kept taking me there. 3Xs until I decided to enter info myself.
Date published: 2021-02-20
Rated 5 out of 5 by from Tax Preparation It's really a great tool for preparing your Federal + State tax returns for the year of 2020.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Very Convient The expert I spoke to today was very helpful. He guided me through some parts of my return that I was unsure/unfamiliar how to answer. Now I feel confident about sending in my return.
Date published: 2021-02-20
Rated 4 out of 5 by from Always easy! This year I paid the extra to have a Turbo Expert available if needed due to receiving Unemployment this year. I didn't want to mess anything up on my taxes. I did need their help a few times and they were easy access! I was alittle more expensive but I didn't want to chance it.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax was awesome and super easy Tubro Tax was so easy. It walked me threw everything. if i missed something it told me. This was a way better then having someone else do it for me saved me a few hundred. I will be using turbo tax for now on. Made me feel like a tax pro.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is the BEST It is the easiest way to file my taxes. I will not use anything else!
Date published: 2021-02-20
Rated 5 out of 5 by from Love turbotax This is my 5th year using turbotax and I love it. It is very convenient especially this year with the pandemic going on. Also love that they have a live agent to help answer any questions you have during the time your filing.
Date published: 2021-02-20
Rated 1 out of 5 by from Buggy Site Had to comb through hundreds of investment sales imported from my 1099-B to manually delete wash sale values under 0.49 cents. This should be handled automatically.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13977
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is super sweet! Turbo tax experience for second year in a row was very pleasant and smooth especially with the live help support from Vanessa. She new exactly when and how to help me. Turbo tax should be proud to have a team member such as Vanessa who enjoys her job and takes pride in it which is clearly evident! Thankyou Vanessa!!! You rock Vanessa!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is great! This will be my 6th year using turbo tax to file my federal returns and I can say that the process has been effortless since day one. I try to tell everyone that they can file their own taxes using TurboTax but they think it's rocket science.
Date published: 2021-02-20
Rated 3 out of 5 by from Walks you thru each step. Everything was fine but after I took a picture of my return,the first time it logged me off. 2nd time taking picture kept taking me back to my employer id#. Kept taking me there. 3Xs until I decided to enter info myself.
Date published: 2021-02-20
Rated 5 out of 5 by from Tax Preparation It's really a great tool for preparing your Federal + State tax returns for the year of 2020.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Very Convient The expert I spoke to today was very helpful. He guided me through some parts of my return that I was unsure/unfamiliar how to answer. Now I feel confident about sending in my return.
Date published: 2021-02-20
Rated 4 out of 5 by from Always easy! This year I paid the extra to have a Turbo Expert available if needed due to receiving Unemployment this year. I didn't want to mess anything up on my taxes. I did need their help a few times and they were easy access! I was alittle more expensive but I didn't want to chance it.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax was awesome and super easy Tubro Tax was so easy. It walked me threw everything. if i missed something it told me. This was a way better then having someone else do it for me saved me a few hundred. I will be using turbo tax for now on. Made me feel like a tax pro.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is the BEST It is the easiest way to file my taxes. I will not use anything else!
Date published: 2021-02-20
Rated 5 out of 5 by from Love turbotax This is my 5th year using turbotax and I love it. It is very convenient especially this year with the pandemic going on. Also love that they have a live agent to help answer any questions you have during the time your filing.
Date published: 2021-02-20
Rated 1 out of 5 by from Buggy Site Had to comb through hundreds of investment sales imported from my 1099-B to manually delete wash sale values under 0.49 cents. This should be handled automatically.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13977