TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome I had one live call and one live chat. Both were helpful in getting me through new situations in completing my taxes this year. I greatly appreciate the assistance. The format is easy to use.
Date published: 2022-02-25
Rated 4 out of 5 by from Easy and User Friendly I've been using this product to my taxes for the past 5-years. This year (2022) was the first time I needed assistance with an issue I was having. I was pleased when I got a call from a rep that really listened and helped me resolve the issue in a timely manner.
Date published: 2022-02-25
Rated 5 out of 5 by from Great, easy Great way app Love using better than hr block This was a very good decusion
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is amazing! Great Wonderful I had a great experience. The helper was very polite.
Date published: 2022-02-25
Rated 5 out of 5 by from awesome sauce thanks you guys are awesome keep up the good work appreciate you stay safe and have a good year to you and your loved ones
Date published: 2022-02-25
Rated 5 out of 5 by from Easier than expected Program worked great; explanations were on point. I used the help function and the tech (Alisha) was outstanding, thank you! Will definitely recommend turbotax to others.
Date published: 2022-02-25
Rated 4 out of 5 by from Very helpful My first time filing myself, the team was very helpful and kind. Only reason I’m not giving 5 stars is I didn’t know you could only file after a certain day in NC. I wish someone told me that, may be my own fault but they don’t teach taxes in school.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is a dependable unit I had a wonderful time using the Turbotax software. As a tax expert it's easy to use, even if you aren't a tax expert they provide multiple ways of assisting a customer in need.
Date published: 2022-02-25
Rated 1 out of 5 by from Horrible Experience This Year Used this service before. It's gotten worse. They've raised their fees. The user experience this year was just plain terrible
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is a fantastic product! It saved me a lot of time and effort! I highly recommend it.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 13971
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome I had one live call and one live chat. Both were helpful in getting me through new situations in completing my taxes this year. I greatly appreciate the assistance. The format is easy to use.
Date published: 2022-02-25
Rated 4 out of 5 by from Easy and User Friendly I've been using this product to my taxes for the past 5-years. This year (2022) was the first time I needed assistance with an issue I was having. I was pleased when I got a call from a rep that really listened and helped me resolve the issue in a timely manner.
Date published: 2022-02-25
Rated 5 out of 5 by from Great, easy Great way app Love using better than hr block This was a very good decusion
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is amazing! Great Wonderful I had a great experience. The helper was very polite.
Date published: 2022-02-25
Rated 5 out of 5 by from awesome sauce thanks you guys are awesome keep up the good work appreciate you stay safe and have a good year to you and your loved ones
Date published: 2022-02-25
Rated 5 out of 5 by from Easier than expected Program worked great; explanations were on point. I used the help function and the tech (Alisha) was outstanding, thank you! Will definitely recommend turbotax to others.
Date published: 2022-02-25
Rated 4 out of 5 by from Very helpful My first time filing myself, the team was very helpful and kind. Only reason I’m not giving 5 stars is I didn’t know you could only file after a certain day in NC. I wish someone told me that, may be my own fault but they don’t teach taxes in school.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is a dependable unit I had a wonderful time using the Turbotax software. As a tax expert it's easy to use, even if you aren't a tax expert they provide multiple ways of assisting a customer in need.
Date published: 2022-02-25
Rated 1 out of 5 by from Horrible Experience This Year Used this service before. It's gotten worse. They've raised their fees. The user experience this year was just plain terrible
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax is a fantastic product! It saved me a lot of time and effort! I highly recommend it.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 13971