TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is the 👌 best Is my first time doing my taxes by myself, every step is clear to understand, thanks for all your help when I have a question.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax rocks my world! Love, love, love how easy it is to file. I can't imagine life without TurboTax!
Date published: 2023-04-18
Rated 3 out of 5 by from does not inspire confidence Not sure why it asked for forms that I did not received and better yet not direct you as to how to acquire this files/forms. do I need to question my employment, insurance or HSA plans... direct us to at least question the right people
Date published: 2023-04-18
Rated 5 out of 5 by from The best Tax filing app Using TurboTax since 2012 I believe. it's just a Lifesaver for me. and Money as well.
Date published: 2023-04-18
Rated 5 out of 5 by from Expert help was great! The expert was a terrific help! Very patient!!! Took longer than expected though.
Date published: 2023-04-18
Rated 5 out of 5 by from easy and convinent to use I was able to file alone by simply following the steps required.
Date published: 2023-04-18
Rated 5 out of 5 by from David He helped me with filing my retirement distribution!!!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax charge me a fee when they should not have I signed up for free TurboTax, and at the end TurboTax made me buy the software by telling me that in order to accurately file my taxes I needed to upgrade to turboTax Live Premium because I sold stocks, bonds, or mutual funds. I never sold any of the sort, and yet it would not let me move on to file my taxes, unless I purchased the upgraded software. After the fact I had a TurboTax representative review my taxes and she confirmed that in fact, I did not sell any of the sort. She said there is no way now that I purchased it to get reimbursed. I am very frustrated and upset about this, as I am on a fixed income and living on Social Security. I thought I was going to save by going through TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Less than 4 hours. This was the best experience I have had will TT since we started using it 8 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome and easy! Took us 1 hour to do our taxes. The amount required for the review is ridiculous.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1398
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the 👌 best Is my first time doing my taxes by myself, every step is clear to understand, thanks for all your help when I have a question.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax rocks my world! Love, love, love how easy it is to file. I can't imagine life without TurboTax!
Date published: 2023-04-18
Rated 3 out of 5 by from does not inspire confidence Not sure why it asked for forms that I did not received and better yet not direct you as to how to acquire this files/forms. do I need to question my employment, insurance or HSA plans... direct us to at least question the right people
Date published: 2023-04-18
Rated 5 out of 5 by from The best Tax filing app Using TurboTax since 2012 I believe. it's just a Lifesaver for me. and Money as well.
Date published: 2023-04-18
Rated 5 out of 5 by from Expert help was great! The expert was a terrific help! Very patient!!! Took longer than expected though.
Date published: 2023-04-18
Rated 5 out of 5 by from easy and convinent to use I was able to file alone by simply following the steps required.
Date published: 2023-04-18
Rated 5 out of 5 by from David He helped me with filing my retirement distribution!!!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax charge me a fee when they should not have I signed up for free TurboTax, and at the end TurboTax made me buy the software by telling me that in order to accurately file my taxes I needed to upgrade to turboTax Live Premium because I sold stocks, bonds, or mutual funds. I never sold any of the sort, and yet it would not let me move on to file my taxes, unless I purchased the upgraded software. After the fact I had a TurboTax representative review my taxes and she confirmed that in fact, I did not sell any of the sort. She said there is no way now that I purchased it to get reimbursed. I am very frustrated and upset about this, as I am on a fixed income and living on Social Security. I thought I was going to save by going through TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Less than 4 hours. This was the best experience I have had will TT since we started using it 8 years ago.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome and easy! Took us 1 hour to do our taxes. The amount required for the review is ridiculous.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1398