TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Wouldn't let me use my License Code I had a license code and it wouldn't let me use it. It cost me an extra $215 to file my taxes after buying the software. A refund of my software purchase would be nice. License code was A2JQ-R55H-2AKQ-VQ7T. Thanks for nothing and a waste of product. Not happy and will likely be using a different tax service. It would be nice if you would make it right, but I highly doubt that.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Live Help not only answered my question, but the representative went through my returns again and made a suggestion which increased my refund.
Date published: 2021-05-15
Rated 5 out of 5 by from Great A little tedious but doable. Convenient to use from my home and not making numerous trips to the accountant.
Date published: 2021-05-15
Rated 5 out of 5 by from Very easy to use Very easy to use. Walks you through each step. Really like the check returns feature.
Date published: 2021-05-15
Rated 5 out of 5 by from Comprehensive and easy to use! I have been using Turbo Tax for a couple of decades due to its ease of use and thoroughness. I feel confident in my tax preparation when I use Turbo Tax
Date published: 2021-05-15
Rated 5 out of 5 by from Complex multi state tax filing relatively simple Filing multi state taxes is complex however overall Turbo Tax did a great job with making sure the numbers added up correctly.
Date published: 2021-05-15
Rated 3 out of 5 by from OK Been using this for years but each year it becomes more and more difficult to follow
Date published: 2021-05-15
Rated 4 out of 5 by from V easy to use. not sure why its as expensive as it is but nevertheless, user friendly
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is awesome! As someone who did Uber and Lyft, TurboTaxed made it super easy to file my taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from I've used TurboTax for longer than I can remember I've used TT forever. You can't beat it. Just answer the questions and boom! Your taxes are done!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1398
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Wouldn't let me use my License Code I had a license code and it wouldn't let me use it. It cost me an extra $215 to file my taxes after buying the software. A refund of my software purchase would be nice. License code was A2JQ-R55H-2AKQ-VQ7T. Thanks for nothing and a waste of product. Not happy and will likely be using a different tax service. It would be nice if you would make it right, but I highly doubt that.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Live Help not only answered my question, but the representative went through my returns again and made a suggestion which increased my refund.
Date published: 2021-05-15
Rated 5 out of 5 by from Great A little tedious but doable. Convenient to use from my home and not making numerous trips to the accountant.
Date published: 2021-05-15
Rated 5 out of 5 by from Very easy to use Very easy to use. Walks you through each step. Really like the check returns feature.
Date published: 2021-05-15
Rated 5 out of 5 by from Comprehensive and easy to use! I have been using Turbo Tax for a couple of decades due to its ease of use and thoroughness. I feel confident in my tax preparation when I use Turbo Tax
Date published: 2021-05-15
Rated 5 out of 5 by from Complex multi state tax filing relatively simple Filing multi state taxes is complex however overall Turbo Tax did a great job with making sure the numbers added up correctly.
Date published: 2021-05-15
Rated 3 out of 5 by from OK Been using this for years but each year it becomes more and more difficult to follow
Date published: 2021-05-15
Rated 4 out of 5 by from V easy to use. not sure why its as expensive as it is but nevertheless, user friendly
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is awesome! As someone who did Uber and Lyft, TurboTaxed made it super easy to file my taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from I've used TurboTax for longer than I can remember I've used TT forever. You can't beat it. Just answer the questions and boom! Your taxes are done!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1398