TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281580 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Fast and easy! I've used TurboTax for a few years now and it is the best. One year the commercials convinced me to try another service and it reaffirmed that TurboTax is the best.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome Very easy to follow and clear cut user friendly menu
Date published: 2021-02-20
Rated 3 out of 5 by from Probs with 2020 CA return First time had problems. CA return was rejected - had to return to site where it said it was a software problem but Turbotax would help me get even MORE deductions ... then it did absolutely nothing and did a refile. Kind of ridiculous.
Date published: 2021-02-20
Rated 4 out of 5 by from Over all Good Program Over all Good program, but sometime had to go back
Date published: 2021-02-20
Rated 4 out of 5 by from Quick and easy! It is very convenient once you have used them for a few years. They keep record of each year you file so you can pick up where you left off. I still keep my W-2's for my own records, but it is nice that they save it to your account. I have used them for 5 years now and have yet to have any issues. I would definitely recommend them to anyone in any situation. It is very user friendly!
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use Have used Turbo tax for years...easy to use and gets the job done
Date published: 2021-02-20
Rated 4 out of 5 by from Rounding Errors - Excellent Customer Support I had excellent customer support from Mariah today! She was exceptionally kind, patient, and personable and helped me troubleshoot a technical issue where the TurboTax system automatically rounds down Wash Sale values in 1099B to $0 if they are below $0.49. This became an issue when attempting to review and submit my return--TurboTax would not accept $0 values for Wash Sales. I am not pleased that Intuit has engineered TurboTax to automatically round down like this, forcing the customer to manually adjust each transaction individually. Again, Mariah provided superb customer service. She was patient, kind, and empathetic throughout our call.
Date published: 2021-02-20
Rated 5 out of 5 by from Amazing Simple as can be thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Great Walks you through easily and is a top way to file.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome program great expierance. easy to navigate, made filing super easy
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13966
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and easy! I've used TurboTax for a few years now and it is the best. One year the commercials convinced me to try another service and it reaffirmed that TurboTax is the best.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome Very easy to follow and clear cut user friendly menu
Date published: 2021-02-20
Rated 3 out of 5 by from Probs with 2020 CA return First time had problems. CA return was rejected - had to return to site where it said it was a software problem but Turbotax would help me get even MORE deductions ... then it did absolutely nothing and did a refile. Kind of ridiculous.
Date published: 2021-02-20
Rated 4 out of 5 by from Over all Good Program Over all Good program, but sometime had to go back
Date published: 2021-02-20
Rated 4 out of 5 by from Quick and easy! It is very convenient once you have used them for a few years. They keep record of each year you file so you can pick up where you left off. I still keep my W-2's for my own records, but it is nice that they save it to your account. I have used them for 5 years now and have yet to have any issues. I would definitely recommend them to anyone in any situation. It is very user friendly!
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use Have used Turbo tax for years...easy to use and gets the job done
Date published: 2021-02-20
Rated 4 out of 5 by from Rounding Errors - Excellent Customer Support I had excellent customer support from Mariah today! She was exceptionally kind, patient, and personable and helped me troubleshoot a technical issue where the TurboTax system automatically rounds down Wash Sale values in 1099B to $0 if they are below $0.49. This became an issue when attempting to review and submit my return--TurboTax would not accept $0 values for Wash Sales. I am not pleased that Intuit has engineered TurboTax to automatically round down like this, forcing the customer to manually adjust each transaction individually. Again, Mariah provided superb customer service. She was patient, kind, and empathetic throughout our call.
Date published: 2021-02-20
Rated 5 out of 5 by from Amazing Simple as can be thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Great Walks you through easily and is a top way to file.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome program great expierance. easy to navigate, made filing super easy
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13966