TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Helpful! I had no issues and got all the help I needed. I will come back next year.
Date published: 2023-02-13
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE I have used Turbo Tax for a few years now. It is simple and reliable. I don't know why I ever paid $400+ to be told I owe money! I would recommend Turbo Tax and continue to use it. I had three sources of income in 2022 and the personal interaction I received was great!
Date published: 2023-02-13
Rated 5 out of 5 by from Only Tax Tool I Use Still after 25 years, Turbo Tax is the tool that I use for taxes.
Date published: 2023-02-13
Rated 5 out of 5 by from Tyrbotax is great Great ststem for people that doesnt know taxes. Thanks
Date published: 2023-02-13
Rated 5 out of 5 by from Live person was ver helpful. With the stress going on with our country. My love person who help me was very helpful. She helped with understanding.
Date published: 2023-02-13
Rated 1 out of 5 by from NOT HAPPY WONT USE AGAIN I was forced to click on a pop up that said START to continue completing my taxes. On the next page I turned off the race WHATEVER! At the end I am charged $89 for a product I did not use. Went into help and did everything it said to remove it however there was no option to do this like the help topics said. I have used this product for years and like it so I came back again. I will not use this product next year as I feel I was ROBBED. Before you tell me my taxes needed extra forms..take a look at my forms there are more blank ones in the pile than not.
Date published: 2023-02-13
Rated 5 out of 5 by from I love this tool This tool has been wonderful to process my individual and small side business taxes. Very user friendly with helpful how-to's
Date published: 2023-02-13
Rated 5 out of 5 by from easy easy to use, I am retired and have no debt. Took me about 30 minutes. I will use Turbo Tax in the future,
Date published: 2023-02-13
Rated 5 out of 5 by from The expert was amazing The expert was great, i really appreciated his help
Date published: 2023-02-13
Rated 4 out of 5 by from Turbotax is getting complicated I have used TT for years and it has been super easy to use, however there have been changes made that makes it a little less user friendly. There was a time when you could go to the form that needed to be reviewed so that you can delete the form or make changes to it. That option is no longer available. Also the explanations of certain terms are not in layman's terms.
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13963
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helpful! I had no issues and got all the help I needed. I will come back next year.
Date published: 2023-02-13
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE I have used Turbo Tax for a few years now. It is simple and reliable. I don't know why I ever paid $400+ to be told I owe money! I would recommend Turbo Tax and continue to use it. I had three sources of income in 2022 and the personal interaction I received was great!
Date published: 2023-02-13
Rated 5 out of 5 by from Only Tax Tool I Use Still after 25 years, Turbo Tax is the tool that I use for taxes.
Date published: 2023-02-13
Rated 5 out of 5 by from Tyrbotax is great Great ststem for people that doesnt know taxes. Thanks
Date published: 2023-02-13
Rated 5 out of 5 by from Live person was ver helpful. With the stress going on with our country. My love person who help me was very helpful. She helped with understanding.
Date published: 2023-02-13
Rated 1 out of 5 by from NOT HAPPY WONT USE AGAIN I was forced to click on a pop up that said START to continue completing my taxes. On the next page I turned off the race WHATEVER! At the end I am charged $89 for a product I did not use. Went into help and did everything it said to remove it however there was no option to do this like the help topics said. I have used this product for years and like it so I came back again. I will not use this product next year as I feel I was ROBBED. Before you tell me my taxes needed extra forms..take a look at my forms there are more blank ones in the pile than not.
Date published: 2023-02-13
Rated 5 out of 5 by from I love this tool This tool has been wonderful to process my individual and small side business taxes. Very user friendly with helpful how-to's
Date published: 2023-02-13
Rated 5 out of 5 by from easy easy to use, I am retired and have no debt. Took me about 30 minutes. I will use Turbo Tax in the future,
Date published: 2023-02-13
Rated 5 out of 5 by from The expert was amazing The expert was great, i really appreciated his help
Date published: 2023-02-13
Rated 4 out of 5 by from Turbotax is getting complicated I have used TT for years and it has been super easy to use, however there have been changes made that makes it a little less user friendly. There was a time when you could go to the form that needed to be reviewed so that you can delete the form or make changes to it. That option is no longer available. Also the explanations of certain terms are not in layman's terms.
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13963