TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from So easy to file I have used Turbo tax for the last 5-6 years and have had no issues. It's easy enough to use and when I needed advise I was able to talk to someone live. Nearly everyone I talked to were very knowledgeable and friendly. The price to file is very reasonable except when I help others file I see lower prices than I am being charged. Even when I try using the low price links I am taken back to my pages with the same prices. Disappointed as a regular customer I don't get cost breaks. Especially since I have helped numerous people file and frequently suggest Turbo tax to them. Last thing I noticed I could file through Credit Karma and rec my refund sooner, no fee's charged sounds like a great option but there wasn't enough info to make a decision
Date published: 2021-02-19
Rated 5 out of 5 by from I like turbo tax I have used turbo tax for the last ten years and always been very happy with it
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is wonderful and knowledgeable I spoke to 2 different representatives and both were extremely patient, knowledgeable and professional in dealing with me. As a senior citizen the is appreciated.
Date published: 2021-02-19
Rated 3 out of 5 by from not what it used to be i dont think turbotax is what it used to be. Granted everyone has to make money but they seem to charge for everything now. ive used turbotax for 9 years. this year however, the only reason i used turobtax is because i didnt feel like putting my info elsewhere being i already started. i think its crazy that if you chose any of the upgrades and then have the payment taken out of your refund that you get charged for that option as well. next year i think ill be looking for other filing options
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is how I always file. Quick easy Turbo tax isEasy to use, quick and affordable. Has support system if needed. I use it every year.
Date published: 2021-02-19
Rated 5 out of 5 by from awesome tax guys I have been using turbo tax for the last eight and I had no problems with them, there product is easy to use, and if I don't understand some things I can contact customer service and they are always willing to help.
Date published: 2021-02-19
Rated 4 out of 5 by from turbo tax review They make it extremely convenient to use by saving all your information.
Date published: 2021-02-19
Rated 5 out of 5 by from Great and easy to follow Turbo tax is self explanatory and easy to follow. Thank you
Date published: 2021-02-19
Rated 2 out of 5 by from Used to be good and this year it had some issues! There were changes made from the previous years that caused me to call the expert help line many times. Even they did not get what happened. Too many issues and glitches!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Helps Immensely This helps makes is easier to file taxes and it may be pricey but it only took me thirty minutes to complete everything!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13958
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from So easy to file I have used Turbo tax for the last 5-6 years and have had no issues. It's easy enough to use and when I needed advise I was able to talk to someone live. Nearly everyone I talked to were very knowledgeable and friendly. The price to file is very reasonable except when I help others file I see lower prices than I am being charged. Even when I try using the low price links I am taken back to my pages with the same prices. Disappointed as a regular customer I don't get cost breaks. Especially since I have helped numerous people file and frequently suggest Turbo tax to them. Last thing I noticed I could file through Credit Karma and rec my refund sooner, no fee's charged sounds like a great option but there wasn't enough info to make a decision
Date published: 2021-02-19
Rated 5 out of 5 by from I like turbo tax I have used turbo tax for the last ten years and always been very happy with it
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is wonderful and knowledgeable I spoke to 2 different representatives and both were extremely patient, knowledgeable and professional in dealing with me. As a senior citizen the is appreciated.
Date published: 2021-02-19
Rated 3 out of 5 by from not what it used to be i dont think turbotax is what it used to be. Granted everyone has to make money but they seem to charge for everything now. ive used turbotax for 9 years. this year however, the only reason i used turobtax is because i didnt feel like putting my info elsewhere being i already started. i think its crazy that if you chose any of the upgrades and then have the payment taken out of your refund that you get charged for that option as well. next year i think ill be looking for other filing options
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is how I always file. Quick easy Turbo tax isEasy to use, quick and affordable. Has support system if needed. I use it every year.
Date published: 2021-02-19
Rated 5 out of 5 by from awesome tax guys I have been using turbo tax for the last eight and I had no problems with them, there product is easy to use, and if I don't understand some things I can contact customer service and they are always willing to help.
Date published: 2021-02-19
Rated 4 out of 5 by from turbo tax review They make it extremely convenient to use by saving all your information.
Date published: 2021-02-19
Rated 5 out of 5 by from Great and easy to follow Turbo tax is self explanatory and easy to follow. Thank you
Date published: 2021-02-19
Rated 2 out of 5 by from Used to be good and this year it had some issues! There were changes made from the previous years that caused me to call the expert help line many times. Even they did not get what happened. Too many issues and glitches!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Helps Immensely This helps makes is easier to file taxes and it may be pricey but it only took me thirty minutes to complete everything!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13958