TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from walks me through everything easy to download and walks me through everything!!
Date published: 2022-02-12
Rated 3 out of 5 by from Very simple to add stuff, not so simple to remove I ended up having to pay $78 for filing state and local, when my state doesn't have taxes. all because my company pays into my retirement. I got a $19 credit back. I tried to remove it so I could skip paying, but couldn't figure out how to. Other than that, easy to use, made the process quick and simple and made this whole thing I've been dreading take all of less than an hour.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is wonderful Great experience. Easy to use and fun. I will always use it.
Date published: 2022-02-12
Rated 5 out of 5 by from Super User Friendly I use Turbo tax every year, doing my taxes myself helps me understand deductions and taxable items.
Date published: 2022-02-12
Rated 5 out of 5 by from Love Turbo tax Filing was so easy and so stressl ess. And i am getting a refund!!! Thank you Turbo tax
Date published: 2022-02-12
Rated 5 out of 5 by from Easy, simple, anyone can do it! Turbo tax is awesome!! I love how easy you make it too!
Date published: 2022-02-12
Rated 4 out of 5 by from Experienced problems this year with federal/state I've been using TurboTax for over 25 years and up until this year there was never a glitch in preparing my taxes. This year was a bit different. I completed my taxes in the usual way. I don't benefit this year from itemizing so it should have been super easy. However, when the program looked for errors in my return, it said I had not completed a line on Form 8812, a form used in claiming the child tax credit. I had not entered anything about a child tax credit so I was baffled. I deleted the form from my return and TurboTax still identified this same error. I entered "0" for the required data so the problem would go away. But still it should not have happened. Also, after completing my federal return, the data was automatically entered into my State of Idaho return. I was eligible for a deduction for health insurance premiums but TurboTax did not ask me any questions so that I could benefit from this deduction as I had in prior years. I had to manually enter this information into my state of Idaho return to get this deduction. I was disappointed in TurboTax this year.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax Works We loved working with Turbo tax. It was easy and quick!
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is awesome Very easy to use and understand they break down every thing you need to know
Date published: 2022-02-12
Rated 5 out of 5 by from Thank you Turbo for the Step by Help I was so concerned about mistakes and they did step by step help with me over the phone. Thank you so much.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13949
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from walks me through everything easy to download and walks me through everything!!
Date published: 2022-02-12
Rated 3 out of 5 by from Very simple to add stuff, not so simple to remove I ended up having to pay $78 for filing state and local, when my state doesn't have taxes. all because my company pays into my retirement. I got a $19 credit back. I tried to remove it so I could skip paying, but couldn't figure out how to. Other than that, easy to use, made the process quick and simple and made this whole thing I've been dreading take all of less than an hour.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is wonderful Great experience. Easy to use and fun. I will always use it.
Date published: 2022-02-12
Rated 5 out of 5 by from Super User Friendly I use Turbo tax every year, doing my taxes myself helps me understand deductions and taxable items.
Date published: 2022-02-12
Rated 5 out of 5 by from Love Turbo tax Filing was so easy and so stressl ess. And i am getting a refund!!! Thank you Turbo tax
Date published: 2022-02-12
Rated 5 out of 5 by from Easy, simple, anyone can do it! Turbo tax is awesome!! I love how easy you make it too!
Date published: 2022-02-12
Rated 4 out of 5 by from Experienced problems this year with federal/state I've been using TurboTax for over 25 years and up until this year there was never a glitch in preparing my taxes. This year was a bit different. I completed my taxes in the usual way. I don't benefit this year from itemizing so it should have been super easy. However, when the program looked for errors in my return, it said I had not completed a line on Form 8812, a form used in claiming the child tax credit. I had not entered anything about a child tax credit so I was baffled. I deleted the form from my return and TurboTax still identified this same error. I entered "0" for the required data so the problem would go away. But still it should not have happened. Also, after completing my federal return, the data was automatically entered into my State of Idaho return. I was eligible for a deduction for health insurance premiums but TurboTax did not ask me any questions so that I could benefit from this deduction as I had in prior years. I had to manually enter this information into my state of Idaho return to get this deduction. I was disappointed in TurboTax this year.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax Works We loved working with Turbo tax. It was easy and quick!
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is awesome Very easy to use and understand they break down every thing you need to know
Date published: 2022-02-12
Rated 5 out of 5 by from Thank you Turbo for the Step by Help I was so concerned about mistakes and they did step by step help with me over the phone. Thank you so much.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13949