TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax is helpful Just made easy and convenient for me at this time.
Date published: 2022-02-12
Rated 5 out of 5 by from Only way to go! Walked us through everything, in the convenience of our home!
Date published: 2022-02-12
Rated 4 out of 5 by from TurboTax: great software, mediocre human experts The online service works great, and guides you to input the data correctly, even imports it automatically in most cases. You do have to double check it, though, you're still responsible for its accuracy. I engaged with a tax expert from TurboTax, but when I asked her about the sale of my RSU's, she didn't know what those were! I had to explain that they are Restricted Stock Units and that I had to look up and enter the Adjusted Cost Basis because the software imported zero dollars. I need to point out that's a very costly mistake I made year (I filed an amended return and corrected it later). I would expect a Tax experts to be able to advise on this issue, it's a very common problem for anybody who gets RSUs from their employer.
Date published: 2022-02-12
Rated 3 out of 5 by from They have closet fees Just watch out for fees they dont tell you about til the end for example they charge extra to pay with your return then to pay up front.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax makes my life easier I have been using Turbo Tax for over 10 years and I love how easy it is to use and file my taxes. When I have questions, the answers are just a click away.
Date published: 2022-02-12
Rated 5 out of 5 by from awesome experience Fast and easy with great explanations to questions
Date published: 2022-02-12
Rated 4 out of 5 by from Good Easy to use, and the people are helpful. Receive my returns quickly
Date published: 2022-02-12
Rated 4 out of 5 by from I use Turbo Tax every year I engaged with chat and she was a great help! Thank you again.
Date published: 2022-02-12
Rated 5 out of 5 by from turbo tax is easy I like how if I have questions I could go live or just right click and get information. It was easy to use and it filled in a lot of information for me.
Date published: 2022-02-12
Rated 5 out of 5 by from best site Very detailed and makes sure everything is correct.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13943
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is helpful Just made easy and convenient for me at this time.
Date published: 2022-02-12
Rated 5 out of 5 by from Only way to go! Walked us through everything, in the convenience of our home!
Date published: 2022-02-12
Rated 4 out of 5 by from TurboTax: great software, mediocre human experts The online service works great, and guides you to input the data correctly, even imports it automatically in most cases. You do have to double check it, though, you're still responsible for its accuracy. I engaged with a tax expert from TurboTax, but when I asked her about the sale of my RSU's, she didn't know what those were! I had to explain that they are Restricted Stock Units and that I had to look up and enter the Adjusted Cost Basis because the software imported zero dollars. I need to point out that's a very costly mistake I made year (I filed an amended return and corrected it later). I would expect a Tax experts to be able to advise on this issue, it's a very common problem for anybody who gets RSUs from their employer.
Date published: 2022-02-12
Rated 3 out of 5 by from They have closet fees Just watch out for fees they dont tell you about til the end for example they charge extra to pay with your return then to pay up front.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax makes my life easier I have been using Turbo Tax for over 10 years and I love how easy it is to use and file my taxes. When I have questions, the answers are just a click away.
Date published: 2022-02-12
Rated 5 out of 5 by from awesome experience Fast and easy with great explanations to questions
Date published: 2022-02-12
Rated 4 out of 5 by from Good Easy to use, and the people are helpful. Receive my returns quickly
Date published: 2022-02-12
Rated 4 out of 5 by from I use Turbo Tax every year I engaged with chat and she was a great help! Thank you again.
Date published: 2022-02-12
Rated 5 out of 5 by from turbo tax is easy I like how if I have questions I could go live or just right click and get information. It was easy to use and it filled in a lot of information for me.
Date published: 2022-02-12
Rated 5 out of 5 by from best site Very detailed and makes sure everything is correct.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13943