TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Another year here from
Turbo tax is helpful
Just made easy and convenient for me at this time.
Date published: 2022-02-12
Rated 5 out of 5 by
Mare24 from
Only way to go!
Walked us through everything, in the convenience of our home!
Date published: 2022-02-12
Rated 4 out of 5 by
GeorgeM0618 from
TurboTax: great software, mediocre human experts
The online service works great, and guides you to input the data correctly, even imports it automatically in most cases. You do have to double check it, though, you're still responsible for its accuracy. I engaged with a tax expert from TurboTax, but when I asked her about the sale of my RSU's, she didn't know what those were! I had to explain that they are Restricted Stock Units and that I had to look up and enter the Adjusted Cost Basis because the software imported zero dollars. I need to point out that's a very costly mistake I made year (I filed an amended return and corrected it later). I would expect a Tax experts to be able to advise on this issue, it's a very common problem for anybody who gets RSUs from their employer.
Date published: 2022-02-12
Rated 3 out of 5 by
mizzsmilez from
They have closet fees
Just watch out for fees they dont tell you about til the end for example they charge extra to pay with your return then to pay up front.
Date published: 2022-02-12
Rated 5 out of 5 by
terrya1975 from
Turbo Tax makes my life easier
I have been using Turbo Tax for over 10 years and I love how easy it is to use and file my taxes. When I have questions, the answers are just a click away.
Date published: 2022-02-12
Rated 5 out of 5 by
crystalm1 from
awesome experience
Fast and easy with great explanations to questions
Date published: 2022-02-12
Rated 4 out of 5 by
Tvanasjones from
Good
Easy to use, and the people are helpful. Receive my returns quickly
Date published: 2022-02-12
Rated 4 out of 5 by
catjo13 from
I use Turbo Tax every year
I engaged with chat and she was a great help! Thank you again.
Date published: 2022-02-12
Rated 5 out of 5 by
Srdad from
turbo tax is easy
I like how if I have questions I could go live or just right click and get information. It was easy to use and it filled in a lot of information for me.
Date published: 2022-02-12
Rated 5 out of 5 by
billm131313 from
best site
Very detailed and makes sure everything is correct.
All TurboTax® Offerings Reviews - Page 13943
Date published: 2022-02-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Another year here from
Turbo tax is helpful
Just made easy and convenient for me at this time.
Date published: 2022-02-12
Rated 5 out of 5 by
Mare24 from
Only way to go!
Walked us through everything, in the convenience of our home!
Date published: 2022-02-12
Rated 4 out of 5 by
GeorgeM0618 from
TurboTax: great software, mediocre human experts
The online service works great, and guides you to input the data correctly, even imports it automatically in most cases. You do have to double check it, though, you're still responsible for its accuracy. I engaged with a tax expert from TurboTax, but when I asked her about the sale of my RSU's, she didn't know what those were! I had to explain that they are Restricted Stock Units and that I had to look up and enter the Adjusted Cost Basis because the software imported zero dollars. I need to point out that's a very costly mistake I made year (I filed an amended return and corrected it later). I would expect a Tax experts to be able to advise on this issue, it's a very common problem for anybody who gets RSUs from their employer.
Date published: 2022-02-12
Rated 3 out of 5 by
mizzsmilez from
They have closet fees
Just watch out for fees they dont tell you about til the end for example they charge extra to pay with your return then to pay up front.
Date published: 2022-02-12
Rated 5 out of 5 by
terrya1975 from
Turbo Tax makes my life easier
I have been using Turbo Tax for over 10 years and I love how easy it is to use and file my taxes. When I have questions, the answers are just a click away.
Date published: 2022-02-12
Rated 5 out of 5 by
crystalm1 from
awesome experience
Fast and easy with great explanations to questions
Date published: 2022-02-12
Rated 4 out of 5 by
Tvanasjones from
Good
Easy to use, and the people are helpful. Receive my returns quickly
Date published: 2022-02-12
Rated 4 out of 5 by
catjo13 from
I use Turbo Tax every year
I engaged with chat and she was a great help! Thank you again.
Date published: 2022-02-12
Rated 5 out of 5 by
Srdad from
turbo tax is easy
I like how if I have questions I could go live or just right click and get information. It was easy to use and it filled in a lot of information for me.
Date published: 2022-02-12
Rated 5 out of 5 by
billm131313 from
best site
Very detailed and makes sure everything is correct.
All TurboTax® Offerings Reviews - Page 13943
Date published: 2022-02-12