TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Very Helpful I was walked through filing my taxes and helped to receive the best return!!
Date published: 2022-04-15
Rated 5 out of 5 by from Simple. Very helpful. I've learned to trust this product, which does a particularly good job of keeping up with changes in the federal tax code.
Date published: 2022-04-15
Rated 5 out of 5 by from The best The program worked well. I would use it again and again
Date published: 2022-04-15
Rated 3 out of 5 by from Shouldn't charge for eFiling State Return Turbo tax works well, automates calculations nicely, but after paying for state & federal, eFiling state should be free as federal is (or if the state charges for eFiling, charge exactly what the state charges). This is just another way they scrape $$ unnecessarily!
Date published: 2022-04-15
Rated 1 out of 5 by from Product has significant bugs Turbo Tax has bugs which cost me $1500 and has no support. I could not download the application because the dialog boxes would not show. Customer service ran me in circles for a couple hours with no success. In an online forum discovered that resolution of new computers does not work with TurboTax. This is a problem TT quality should have discovered. That is a major embarrassment! A few weeks after filing I received a notice that I qualified for the Earned Income Tax Credit of up to $1,500. Looking at TurboTax logic, it compared 2019 income. Looking at the information IRS sent, it is supposed to compare 2020. Thanks IRS for letting me know the problem. No thanks Turbo Tax
Date published: 2022-04-15
Rated 5 out of 5 by from easy to nav simple, clear cut directions, ease of payments. Will use again.
Date published: 2022-04-15
Rated 5 out of 5 by from awesome easier than what i thought it was fast and easy. a great enjoyment i recommended for anyone
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax really helps I started school this tax year and I needed help with that
Date published: 2022-04-15
Rated 5 out of 5 by from Always do a great job knowing im going to pay at the end of the year you guys help so much in easing the pain
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Easy to use and file. Will use again next year for the 4th year in a row
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Helpful I was walked through filing my taxes and helped to receive the best return!!
Date published: 2022-04-15
Rated 5 out of 5 by from Simple. Very helpful. I've learned to trust this product, which does a particularly good job of keeping up with changes in the federal tax code.
Date published: 2022-04-15
Rated 5 out of 5 by from The best The program worked well. I would use it again and again
Date published: 2022-04-15
Rated 3 out of 5 by from Shouldn't charge for eFiling State Return Turbo tax works well, automates calculations nicely, but after paying for state & federal, eFiling state should be free as federal is (or if the state charges for eFiling, charge exactly what the state charges). This is just another way they scrape $$ unnecessarily!
Date published: 2022-04-15
Rated 1 out of 5 by from Product has significant bugs Turbo Tax has bugs which cost me $1500 and has no support. I could not download the application because the dialog boxes would not show. Customer service ran me in circles for a couple hours with no success. In an online forum discovered that resolution of new computers does not work with TurboTax. This is a problem TT quality should have discovered. That is a major embarrassment! A few weeks after filing I received a notice that I qualified for the Earned Income Tax Credit of up to $1,500. Looking at TurboTax logic, it compared 2019 income. Looking at the information IRS sent, it is supposed to compare 2020. Thanks IRS for letting me know the problem. No thanks Turbo Tax
Date published: 2022-04-15
Rated 5 out of 5 by from easy to nav simple, clear cut directions, ease of payments. Will use again.
Date published: 2022-04-15
Rated 5 out of 5 by from awesome easier than what i thought it was fast and easy. a great enjoyment i recommended for anyone
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax really helps I started school this tax year and I needed help with that
Date published: 2022-04-15
Rated 5 out of 5 by from Always do a great job knowing im going to pay at the end of the year you guys help so much in easing the pain
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Easy to use and file. Will use again next year for the 4th year in a row
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1395