TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from It's OK when there are limited options NJ return information did not transfer automatically - everything had to be manually entered so no time was saved on the state return. I requested to speak with a tax expert and was told I would receive a call but the phone call did not happen.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is very helpful and easy to complete I was having issues getting it to accept e-file with the help of expert Annette during chat it was resolved very quickly
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo tax is Fantastic! It’s convenient, easy and simple to do. It’s at your leisure. I love how it saves your place and toy go back to right where you left off with doing your taxes. You don’t have to be a tax person to do your taxes. It’s that easy,
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Rocks This is my first time doing Turbo so I will see how they did
Date published: 2021-02-14
Rated 4 out of 5 by from Good But asked for Box 12 Letter on W-2 Good, But asked for Box 12 Letter on wife's W-2. There is no Box 12. Only Box 12a, 12b, 12c, and 12d
Date published: 2021-02-14
Rated 5 out of 5 by from Great and Easy to Use Even the free version of TurboTax makes it easy to file taxes with all of the proper paperwork. Minimal hassle and minimal time used. I was able to do my taxes in about an hour thanks to TurboTax!
Date published: 2021-02-14
Rated 5 out of 5 by from Turbotax was awesome my experience was great until I found out I entered my retirement info and had to upgrade and not only did I have to pay $40 for my federal but $40 for my state and then another $40 totaling $120.00 which should have been explained before starting the process
Date published: 2021-02-14
Rated 5 out of 5 by from So supper easy Have used every year since I started filing my taxes while in high school.
Date published: 2021-02-14
Rated 1 out of 5 by from Displeased I have used Turbotax for years and for the first time was very unhappy. It kept putting the wrong number in the state tax refund income spot and would not let me correct it. I could not talk to a human being without upgrading my package to the tune of 80.00. I will be looking for other tax preparation programs next year.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbro Tax is easy to use. Love how easy it is to do my taxes with Turbo Tax.
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13933
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from It's OK when there are limited options NJ return information did not transfer automatically - everything had to be manually entered so no time was saved on the state return. I requested to speak with a tax expert and was told I would receive a call but the phone call did not happen.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is very helpful and easy to complete I was having issues getting it to accept e-file with the help of expert Annette during chat it was resolved very quickly
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo tax is Fantastic! It’s convenient, easy and simple to do. It’s at your leisure. I love how it saves your place and toy go back to right where you left off with doing your taxes. You don’t have to be a tax person to do your taxes. It’s that easy,
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Rocks This is my first time doing Turbo so I will see how they did
Date published: 2021-02-14
Rated 4 out of 5 by from Good But asked for Box 12 Letter on W-2 Good, But asked for Box 12 Letter on wife's W-2. There is no Box 12. Only Box 12a, 12b, 12c, and 12d
Date published: 2021-02-14
Rated 5 out of 5 by from Great and Easy to Use Even the free version of TurboTax makes it easy to file taxes with all of the proper paperwork. Minimal hassle and minimal time used. I was able to do my taxes in about an hour thanks to TurboTax!
Date published: 2021-02-14
Rated 5 out of 5 by from Turbotax was awesome my experience was great until I found out I entered my retirement info and had to upgrade and not only did I have to pay $40 for my federal but $40 for my state and then another $40 totaling $120.00 which should have been explained before starting the process
Date published: 2021-02-14
Rated 5 out of 5 by from So supper easy Have used every year since I started filing my taxes while in high school.
Date published: 2021-02-14
Rated 1 out of 5 by from Displeased I have used Turbotax for years and for the first time was very unhappy. It kept putting the wrong number in the state tax refund income spot and would not let me correct it. I could not talk to a human being without upgrading my package to the tune of 80.00. I will be looking for other tax preparation programs next year.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbro Tax is easy to use. Love how easy it is to do my taxes with Turbo Tax.
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13933