TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy to use I messed up my agi, and turbotax helped me fix it within 15-30 min. Easy as pie.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbotax is super easy and awesome support It was easy to file and the customer service was really great and impressive. They helped immediately for my queries and was very supportive while filing.
Date published: 2021-02-13
Rated 5 out of 5 by from Easy! I was able to do this in the comfort of my home, and the live expert was there when needed! The screen share was a breeze! Thanks Turbo!
Date published: 2021-02-13
Rated 4 out of 5 by from Worked well with one exception Everything worked great except when entering to 1098 mortgage statements (for refinance) it doubled up my mortgage balance unless a overrode box two in the refinance loan with 0. This is a flaw in turbotax that needs to be fixed.
Date published: 2021-02-13
Rated 1 out of 5 by from TurboTax Stinks Was duped into buying the more expensive "free" version for $90 just to be told I don't qualify for a specific tax break. It wouldn't let me file until I paid this. Upon realization of the sudden charge, I elected to use my tax refund to pay for it. THEN, upon filing, I was charged a $40 fee to use my refund as my source of payment. Throughout the entire time I had advertisements pushed on me to buy the most expensive software possible. Don't be fooled! This is NOT free. Absolutely pathetic, dirty, and non-transparent.
Date published: 2021-02-13
Rated 4 out of 5 by from Turbo Tax is great except..... I had to file my fiance's returns repeatedly because it would not accept the 2019 AGI as a verification method. Do yourself a favor and pick to verify it's you filing with the other options available. The easiest way to verify it is you is through your Driver's License.
Date published: 2021-02-13
Rated 1 out of 5 by from Trash Irs keeps rejecting my taxes and keeps making me reapply
Date published: 2021-02-13
Rated 5 out of 5 by from Easy way to file my taxes. Step by step questions helped me to file my taxes with ease and accuracy.
Date published: 2021-02-13
Rated 5 out of 5 by from Very Easy to Use I have used Turbo Tax for the last 9 years, and I LOVE IT!!
Date published: 2021-02-13
Rated 4 out of 5 by from Turbo tax is awesome Very self explanatory but they are always there to help or urgent updates
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 13926
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use I messed up my agi, and turbotax helped me fix it within 15-30 min. Easy as pie.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbotax is super easy and awesome support It was easy to file and the customer service was really great and impressive. They helped immediately for my queries and was very supportive while filing.
Date published: 2021-02-13
Rated 5 out of 5 by from Easy! I was able to do this in the comfort of my home, and the live expert was there when needed! The screen share was a breeze! Thanks Turbo!
Date published: 2021-02-13
Rated 4 out of 5 by from Worked well with one exception Everything worked great except when entering to 1098 mortgage statements (for refinance) it doubled up my mortgage balance unless a overrode box two in the refinance loan with 0. This is a flaw in turbotax that needs to be fixed.
Date published: 2021-02-13
Rated 1 out of 5 by from TurboTax Stinks Was duped into buying the more expensive "free" version for $90 just to be told I don't qualify for a specific tax break. It wouldn't let me file until I paid this. Upon realization of the sudden charge, I elected to use my tax refund to pay for it. THEN, upon filing, I was charged a $40 fee to use my refund as my source of payment. Throughout the entire time I had advertisements pushed on me to buy the most expensive software possible. Don't be fooled! This is NOT free. Absolutely pathetic, dirty, and non-transparent.
Date published: 2021-02-13
Rated 4 out of 5 by from Turbo Tax is great except..... I had to file my fiance's returns repeatedly because it would not accept the 2019 AGI as a verification method. Do yourself a favor and pick to verify it's you filing with the other options available. The easiest way to verify it is you is through your Driver's License.
Date published: 2021-02-13
Rated 1 out of 5 by from Trash Irs keeps rejecting my taxes and keeps making me reapply
Date published: 2021-02-13
Rated 5 out of 5 by from Easy way to file my taxes. Step by step questions helped me to file my taxes with ease and accuracy.
Date published: 2021-02-13
Rated 5 out of 5 by from Very Easy to Use I have used Turbo Tax for the last 9 years, and I LOVE IT!!
Date published: 2021-02-13
Rated 4 out of 5 by from Turbo tax is awesome Very self explanatory but they are always there to help or urgent updates
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 13926