TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy and Fast I had an issue completing my return.I requested assistance and received a call from a lovely woman named Pam. She was super helpful and patient with me as we navigated through my forms to get them corrected. She made a stressful situation not stressful at all :)
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is easy MY LIVE AGENT SHE WAS VERY HELPFUL WITH EVERYTHING I NEEDED HELP WITH
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent product and very comprehensive. The software was straight forward, comprehensive and this has been my 8th year using product. Security is a priority.
Date published: 2021-02-20
Rated 1 out of 5 by from Turbo Tax not good this year My State Return was rejected, due to a Software Error by Turbo Tax. Been using for many years.
Date published: 2021-02-20
Rated 4 out of 5 by from good but a little confusing it was different from the cd i bought last year at sams club
Date published: 2021-02-20
Rated 3 out of 5 by from Too many prompts to upgrade the filing service I didn't like that there are so many prompts to keep upgrading the tax service. If you click them as they come up you can end up paying $90 or more for what is supposed to be a "Free" service. I feel that they should be more upfront with the fees rather than try to add them on at distinct times during the filing process.
Date published: 2021-02-20
Rated 1 out of 5 by from Doesn't let you edit you stimulus pay. Absolute garbage. Doesn't let you edit your stimulus pay. Had to submit with the wrong answer.. so I guess they either get to fix it for me, or fix their system! Trash. Less than one star.
Date published: 2021-02-20
Rated 5 out of 5 by from It's easy and fast love it Love turbo tax it's easy to understand and they let you know what your signing and if you have questions or doubts they answer it
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and efficent I have been using turbotax for 8 years and it is absolutely amazing.
Date published: 2021-02-20
Rated 5 out of 5 by from SO EASY Great experience.... Will definitely use again and will recommend to others
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13924
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Fast I had an issue completing my return.I requested assistance and received a call from a lovely woman named Pam. She was super helpful and patient with me as we navigated through my forms to get them corrected. She made a stressful situation not stressful at all :)
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is easy MY LIVE AGENT SHE WAS VERY HELPFUL WITH EVERYTHING I NEEDED HELP WITH
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent product and very comprehensive. The software was straight forward, comprehensive and this has been my 8th year using product. Security is a priority.
Date published: 2021-02-20
Rated 1 out of 5 by from Turbo Tax not good this year My State Return was rejected, due to a Software Error by Turbo Tax. Been using for many years.
Date published: 2021-02-20
Rated 4 out of 5 by from good but a little confusing it was different from the cd i bought last year at sams club
Date published: 2021-02-20
Rated 3 out of 5 by from Too many prompts to upgrade the filing service I didn't like that there are so many prompts to keep upgrading the tax service. If you click them as they come up you can end up paying $90 or more for what is supposed to be a "Free" service. I feel that they should be more upfront with the fees rather than try to add them on at distinct times during the filing process.
Date published: 2021-02-20
Rated 1 out of 5 by from Doesn't let you edit you stimulus pay. Absolute garbage. Doesn't let you edit your stimulus pay. Had to submit with the wrong answer.. so I guess they either get to fix it for me, or fix their system! Trash. Less than one star.
Date published: 2021-02-20
Rated 5 out of 5 by from It's easy and fast love it Love turbo tax it's easy to understand and they let you know what your signing and if you have questions or doubts they answer it
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and efficent I have been using turbotax for 8 years and it is absolutely amazing.
Date published: 2021-02-20
Rated 5 out of 5 by from SO EASY Great experience.... Will definitely use again and will recommend to others
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13924