TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from four years so far so good. Such a good way to file with a pandemic going on there is no better way.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and saves me money This is my 4th year using Turbo Tax. It is easy to use, saves time because info is uploaded from previous years to review and edit as necessary. Saves me money over using an accountant to fill in the forms. I feel secure with their representation if needed to help me through any audit or tax issues.
Date published: 2021-02-19
Rated 3 out of 5 by from Poor processing of state return I filed, completed all processing documents, and paid January 26. Today, February 19, I received an email saying the state return was in complete. Disappointing at best now I’ll be way behind with state processing my return. Speaking with live support near impossible. You wait hours on phone or days for appointment
Date published: 2021-02-19
Rated 5 out of 5 by from As taxes become more complicated, Turbo Tax helps. In spots a little confusing, but by reviewing forms and help sections it comes clear. This Does not happen when filling out the IRS forms by myself.
Date published: 2021-02-19
Rated 4 out of 5 by from Not great. The State of California rejected the taxes. I don't know why. I'm sending it again. Hopefully nothing is wrong this time. Nothing was changed from the first time.
Date published: 2021-02-19
Rated 5 out of 5 by from I Love TurboTax I chose Premium Deluxe to give me peace of mind. The video consultation is great and everyone always answers all my questions. Everyone is so helpful and literally shows me where to enter and makes sure I have everything entered right.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax made filing my taxes easy and pain free.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax has a wonderful staff, I was struggling throughout the whole process. I am very grateful that I was being helped not once but 5 times. They stood by my side throughout the whole process. As a mom of 3 girls, I am grateful for them being patient and respectful. The staff was so kind to me that I felt so happy and relieved that everything went well in the end. Thank you at all the staff workers, may you have a blessed year.
Date published: 2021-02-19
Rated 2 out of 5 by from It works i guess It does the thing. But their review requirement lengthnis stupid
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo tax is good is a good app it is a good app how ever the fees are little outrageous considering we are in are going thru a some what pandemic. I'm not speaking for me but for the millions of people who lost their jobs and scraping every penny they got to catch up. I paid 3 fees just for taxes to be done. please be considerate and mindful of what is going.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13924
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from four years so far so good. Such a good way to file with a pandemic going on there is no better way.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and saves me money This is my 4th year using Turbo Tax. It is easy to use, saves time because info is uploaded from previous years to review and edit as necessary. Saves me money over using an accountant to fill in the forms. I feel secure with their representation if needed to help me through any audit or tax issues.
Date published: 2021-02-19
Rated 3 out of 5 by from Poor processing of state return I filed, completed all processing documents, and paid January 26. Today, February 19, I received an email saying the state return was in complete. Disappointing at best now I’ll be way behind with state processing my return. Speaking with live support near impossible. You wait hours on phone or days for appointment
Date published: 2021-02-19
Rated 5 out of 5 by from As taxes become more complicated, Turbo Tax helps. In spots a little confusing, but by reviewing forms and help sections it comes clear. This Does not happen when filling out the IRS forms by myself.
Date published: 2021-02-19
Rated 4 out of 5 by from Not great. The State of California rejected the taxes. I don't know why. I'm sending it again. Hopefully nothing is wrong this time. Nothing was changed from the first time.
Date published: 2021-02-19
Rated 5 out of 5 by from I Love TurboTax I chose Premium Deluxe to give me peace of mind. The video consultation is great and everyone always answers all my questions. Everyone is so helpful and literally shows me where to enter and makes sure I have everything entered right.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the way to go! Turbo Tax made filing my taxes easy and pain free.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax has a wonderful staff, I was struggling throughout the whole process. I am very grateful that I was being helped not once but 5 times. They stood by my side throughout the whole process. As a mom of 3 girls, I am grateful for them being patient and respectful. The staff was so kind to me that I felt so happy and relieved that everything went well in the end. Thank you at all the staff workers, may you have a blessed year.
Date published: 2021-02-19
Rated 2 out of 5 by from It works i guess It does the thing. But their review requirement lengthnis stupid
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo tax is good is a good app it is a good app how ever the fees are little outrageous considering we are in are going thru a some what pandemic. I'm not speaking for me but for the millions of people who lost their jobs and scraping every penny they got to catch up. I paid 3 fees just for taxes to be done. please be considerate and mindful of what is going.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13924