TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from MANY, MANY YEARS GETTING OUTSTANDING SERVICE Not sure if there is ANYTHING BETTER out there for you tax prep. I have used Turbo Tax for many, may years. It is BETTER THIS YEAR THAN EVER!
Date published: 2021-02-20
Rated 2 out of 5 by from 2020 Turbo Tax is not as good as past versions Have used TurboTax for many years and always pleased with app until 2020 version. This year it is buggy. Multiple times was asked to put info in that had already been recorded. Received notice that state tax return had been rejected 10 days after submission. TurboTax's support for that software error was not very helpful. Spent hours using the feedback from others - with the exact same TurboTax SW error issue - to resubmit after downloading more TurboTax updates. May not use TurboTax again after this years experience.
Date published: 2021-02-20
Rated 5 out of 5 by from Highly Effective and Useful I enjoy the freedom and flexibility that I gain when using the product. I also appreciate the opportunity to learn more about tax preparation by using the product. The expert advice and guidance is second to none.
Date published: 2021-02-20
Rated 4 out of 5 by from TurboTax is easy Its an easy product step by step with some employers importing your w-2 in for you.
Date published: 2021-02-20
Rated 5 out of 5 by from Worth The Experience ! From the very start, I felt confident knowing I could count on a professional to help if needed. Which in fact I needed, and both times both ladies were extremely helpful, courteous, and clearly professional !
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Made a complicated process so easy, I have been using turbo tax for more than 10 yrs
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is awesome! I had used Turbotax earlier. However, it is difficult to keep track of the changes over the years and Turbotax really helped. I would also like to callout names of the experts Carolyn & Michelle who provided helping hand.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax was awesome to use very simple to use ste TurboTax was very easy to use, the step-by-step instructions was flawless.
Date published: 2021-02-20
Rated 5 out of 5 by from Amazing and easy to file! I used H&R Block efiling online for a few years but would always loose access to my returns 6th month in... a stipulation of filing for free. I could never locate my AGI when I needed to file for the next year. Luckly the IRS will give you online access to your transcript and you can get your adjusted gross income from that. Turbo tax keeps all of your previously filed tax returns in online storage for free!
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent Tax Preparation Software I've been using the Turbotax software for many years. While my tax preparation isn't complex it's also not simple and Turbotax works through all the steps clearly and simply.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13918
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from MANY, MANY YEARS GETTING OUTSTANDING SERVICE Not sure if there is ANYTHING BETTER out there for you tax prep. I have used Turbo Tax for many, may years. It is BETTER THIS YEAR THAN EVER!
Date published: 2021-02-20
Rated 2 out of 5 by from 2020 Turbo Tax is not as good as past versions Have used TurboTax for many years and always pleased with app until 2020 version. This year it is buggy. Multiple times was asked to put info in that had already been recorded. Received notice that state tax return had been rejected 10 days after submission. TurboTax's support for that software error was not very helpful. Spent hours using the feedback from others - with the exact same TurboTax SW error issue - to resubmit after downloading more TurboTax updates. May not use TurboTax again after this years experience.
Date published: 2021-02-20
Rated 5 out of 5 by from Highly Effective and Useful I enjoy the freedom and flexibility that I gain when using the product. I also appreciate the opportunity to learn more about tax preparation by using the product. The expert advice and guidance is second to none.
Date published: 2021-02-20
Rated 4 out of 5 by from TurboTax is easy Its an easy product step by step with some employers importing your w-2 in for you.
Date published: 2021-02-20
Rated 5 out of 5 by from Worth The Experience ! From the very start, I felt confident knowing I could count on a professional to help if needed. Which in fact I needed, and both times both ladies were extremely helpful, courteous, and clearly professional !
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Made a complicated process so easy, I have been using turbo tax for more than 10 yrs
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is awesome! I had used Turbotax earlier. However, it is difficult to keep track of the changes over the years and Turbotax really helped. I would also like to callout names of the experts Carolyn & Michelle who provided helping hand.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax was awesome to use very simple to use ste TurboTax was very easy to use, the step-by-step instructions was flawless.
Date published: 2021-02-20
Rated 5 out of 5 by from Amazing and easy to file! I used H&R Block efiling online for a few years but would always loose access to my returns 6th month in... a stipulation of filing for free. I could never locate my AGI when I needed to file for the next year. Luckly the IRS will give you online access to your transcript and you can get your adjusted gross income from that. Turbo tax keeps all of your previously filed tax returns in online storage for free!
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent Tax Preparation Software I've been using the Turbotax software for many years. While my tax preparation isn't complex it's also not simple and Turbotax works through all the steps clearly and simply.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13918