TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281572 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from The live expert are awesome The live expert named Rico was a really big help!!
Date published: 2021-02-20
Rated 5 out of 5 by from Easy easy easy! No stress no problem. To easy, Better than paper filing
Date published: 2021-02-20
Rated 2 out of 5 by from Fees are outrageous TurboTax does what's expected, though the service fees are ridiculous. Should not cost $129 to file yourself online.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy and Fast I had an issue completing my return.I requested assistance and received a call from a lovely woman named Pam. She was super helpful and patient with me as we navigated through my forms to get them corrected. She made a stressful situation not stressful at all :)
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is easy MY LIVE AGENT SHE WAS VERY HELPFUL WITH EVERYTHING I NEEDED HELP WITH
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent product and very comprehensive. The software was straight forward, comprehensive and this has been my 8th year using product. Security is a priority.
Date published: 2021-02-20
Rated 1 out of 5 by from Turbo Tax not good this year My State Return was rejected, due to a Software Error by Turbo Tax. Been using for many years.
Date published: 2021-02-20
Rated 4 out of 5 by from good but a little confusing it was different from the cd i bought last year at sams club
Date published: 2021-02-20
Rated 3 out of 5 by from Too many prompts to upgrade the filing service I didn't like that there are so many prompts to keep upgrading the tax service. If you click them as they come up you can end up paying $90 or more for what is supposed to be a "Free" service. I feel that they should be more upfront with the fees rather than try to add them on at distinct times during the filing process.
Date published: 2021-02-20
Rated 1 out of 5 by from Doesn't let you edit you stimulus pay. Absolute garbage. Doesn't let you edit your stimulus pay. Had to submit with the wrong answer.. so I guess they either get to fix it for me, or fix their system! Trash. Less than one star.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13917
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from The live expert are awesome The live expert named Rico was a really big help!!
Date published: 2021-02-20
Rated 5 out of 5 by from Easy easy easy! No stress no problem. To easy, Better than paper filing
Date published: 2021-02-20
Rated 2 out of 5 by from Fees are outrageous TurboTax does what's expected, though the service fees are ridiculous. Should not cost $129 to file yourself online.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy and Fast I had an issue completing my return.I requested assistance and received a call from a lovely woman named Pam. She was super helpful and patient with me as we navigated through my forms to get them corrected. She made a stressful situation not stressful at all :)
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is easy MY LIVE AGENT SHE WAS VERY HELPFUL WITH EVERYTHING I NEEDED HELP WITH
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent product and very comprehensive. The software was straight forward, comprehensive and this has been my 8th year using product. Security is a priority.
Date published: 2021-02-20
Rated 1 out of 5 by from Turbo Tax not good this year My State Return was rejected, due to a Software Error by Turbo Tax. Been using for many years.
Date published: 2021-02-20
Rated 4 out of 5 by from good but a little confusing it was different from the cd i bought last year at sams club
Date published: 2021-02-20
Rated 3 out of 5 by from Too many prompts to upgrade the filing service I didn't like that there are so many prompts to keep upgrading the tax service. If you click them as they come up you can end up paying $90 or more for what is supposed to be a "Free" service. I feel that they should be more upfront with the fees rather than try to add them on at distinct times during the filing process.
Date published: 2021-02-20
Rated 1 out of 5 by from Doesn't let you edit you stimulus pay. Absolute garbage. Doesn't let you edit your stimulus pay. Had to submit with the wrong answer.. so I guess they either get to fix it for me, or fix their system! Trash. Less than one star.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13917