TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Not Free Was unable to file for free solely because of my 1098-E from paying my student loans which had not impact on the amount of my refund
Date published: 2021-02-19
Rated 5 out of 5 by from Happy Taxes First time using this site. This was easy friendly and just asked if I had any problems. They were answered and I went on to next section. Great and now all done.
Date published: 2021-02-19
Rated 5 out of 5 by from Quick and easy It was great and easy to use. The question section was very helpful.
Date published: 2021-02-19
Rated 5 out of 5 by from Great tax software! I have used it since my partnership converted awesome.
Date published: 2021-02-19
Rated 5 out of 5 by from I love turbo tax Turbo Tax is very easy to use. I will never use anyone but Turbo Tax.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax! Easy, Convenient Easy to follow steps and when it was rejected it told me what line to go to for it to be resolved
Date published: 2021-02-19
Rated 5 out of 5 by from very reliable It was easy to navigate and quick to file. I saw opportunities for deductions I never saw before.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax-2020 TurboTax is very convenient and easy to use. I will definitely recommend their products to all of my family and friends. TurboTax is great!
Date published: 2021-02-19
Rated 1 out of 5 by from TT in now too cumbersome to use too many glitches Purchased a disc at Costco that had a glitch that made it un -useable. From there it went down hill, I spent 1 hr 23 min on the phone with a tech that was unable to fix or override the glitch. So at the recommendation of the tech I purchased the online version that forced me to purchase a significantly more costly version twice!!!!! during the input process! The questions are asked over and over and over that it became extremely frustratng. I have had great experience over the last 9 year's using TT. This year's program was just plain horrible and not in any way user friendly
Date published: 2021-02-19
Rated 5 out of 5 by from Very easy When I had a problem it helped me through it when you need something you can chat with them
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13915
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Not Free Was unable to file for free solely because of my 1098-E from paying my student loans which had not impact on the amount of my refund
Date published: 2021-02-19
Rated 5 out of 5 by from Happy Taxes First time using this site. This was easy friendly and just asked if I had any problems. They were answered and I went on to next section. Great and now all done.
Date published: 2021-02-19
Rated 5 out of 5 by from Quick and easy It was great and easy to use. The question section was very helpful.
Date published: 2021-02-19
Rated 5 out of 5 by from Great tax software! I have used it since my partnership converted awesome.
Date published: 2021-02-19
Rated 5 out of 5 by from I love turbo tax Turbo Tax is very easy to use. I will never use anyone but Turbo Tax.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax! Easy, Convenient Easy to follow steps and when it was rejected it told me what line to go to for it to be resolved
Date published: 2021-02-19
Rated 5 out of 5 by from very reliable It was easy to navigate and quick to file. I saw opportunities for deductions I never saw before.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax-2020 TurboTax is very convenient and easy to use. I will definitely recommend their products to all of my family and friends. TurboTax is great!
Date published: 2021-02-19
Rated 1 out of 5 by from TT in now too cumbersome to use too many glitches Purchased a disc at Costco that had a glitch that made it un -useable. From there it went down hill, I spent 1 hr 23 min on the phone with a tech that was unable to fix or override the glitch. So at the recommendation of the tech I purchased the online version that forced me to purchase a significantly more costly version twice!!!!! during the input process! The questions are asked over and over and over that it became extremely frustratng. I have had great experience over the last 9 year's using TT. This year's program was just plain horrible and not in any way user friendly
Date published: 2021-02-19
Rated 5 out of 5 by from Very easy When I had a problem it helped me through it when you need something you can chat with them
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 13915