TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Hanssy is AWESOME!! For 3 weeks, I was dealing with a CPA (Yuan) who was unable to figure out my taxes. After 40 minutes on the phone Hanssy was able to answer all my questions, in detail, and have me fully understand each step! She was AWESOME !
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is very awesome & very helpful After having issues trying to file my taxes, I was finally able to connect with a couple agents who were able to help me complete and finish my taxes. Every agent I have dealt with is very knowledgeable & very helpful
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo is great!! This is my second year using Turbo. I love the accuracy. God is good
Date published: 2021-02-14
Rated 5 out of 5 by from TurboTax I file with TurboTax each year and always happy to know so much of our info is propagated from my previous year.
Date published: 2021-02-14
Rated 5 out of 5 by from Great Customer Service I had to call 3 times for some complicated issues. Everyone was professional and knowledgeable. Very Well Done.
Date published: 2021-02-14
Rated 5 out of 5 by from I LOVE TURBO TAX I've been using Turbo Tax for 2 years now and I love it. I normally get my taxes done through an accountant because I didn't think I could do it myself. But I was wrong. It is simple to use and they review everything. I also like that you could pay the fees with my refund. I will continue to use it.
Date published: 2021-02-14
Rated 1 out of 5 by from Do no like the online only version Have used TT for many years, but this is the first time I didn't have the program downloaded to my computer. I could not occasionally look at the forms to see how my selections were being input on the forms. I got all the way to transmitting the forms before I was able to see that some of my income had NOT transmitted to the forms correctly. I had to go back to the beginning to make the correction.
Date published: 2021-02-14
Rated 1 out of 5 by from Constant upgrade prompts, free can't handle HSA's No I don't want your MAX protection for the 5th time. HSA's are so complicated you REQUIRE 40$ They naturally wait till the very end to tell you that you need to upgrade and pay.
Date published: 2021-02-14
Rated 5 out of 5 by from Reliable I have used Turbo Tax online for years. I like that it let's you know if you forgot something or something doesn't look right.
Date published: 2021-02-14
Rated 3 out of 5 by from they charge money for things you don't use. they never answered my questions and charged money that i didn't use like the plus
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13905
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Hanssy is AWESOME!! For 3 weeks, I was dealing with a CPA (Yuan) who was unable to figure out my taxes. After 40 minutes on the phone Hanssy was able to answer all my questions, in detail, and have me fully understand each step! She was AWESOME !
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is very awesome & very helpful After having issues trying to file my taxes, I was finally able to connect with a couple agents who were able to help me complete and finish my taxes. Every agent I have dealt with is very knowledgeable & very helpful
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo is great!! This is my second year using Turbo. I love the accuracy. God is good
Date published: 2021-02-14
Rated 5 out of 5 by from TurboTax I file with TurboTax each year and always happy to know so much of our info is propagated from my previous year.
Date published: 2021-02-14
Rated 5 out of 5 by from Great Customer Service I had to call 3 times for some complicated issues. Everyone was professional and knowledgeable. Very Well Done.
Date published: 2021-02-14
Rated 5 out of 5 by from I LOVE TURBO TAX I've been using Turbo Tax for 2 years now and I love it. I normally get my taxes done through an accountant because I didn't think I could do it myself. But I was wrong. It is simple to use and they review everything. I also like that you could pay the fees with my refund. I will continue to use it.
Date published: 2021-02-14
Rated 1 out of 5 by from Do no like the online only version Have used TT for many years, but this is the first time I didn't have the program downloaded to my computer. I could not occasionally look at the forms to see how my selections were being input on the forms. I got all the way to transmitting the forms before I was able to see that some of my income had NOT transmitted to the forms correctly. I had to go back to the beginning to make the correction.
Date published: 2021-02-14
Rated 1 out of 5 by from Constant upgrade prompts, free can't handle HSA's No I don't want your MAX protection for the 5th time. HSA's are so complicated you REQUIRE 40$ They naturally wait till the very end to tell you that you need to upgrade and pay.
Date published: 2021-02-14
Rated 5 out of 5 by from Reliable I have used Turbo Tax online for years. I like that it let's you know if you forgot something or something doesn't look right.
Date published: 2021-02-14
Rated 3 out of 5 by from they charge money for things you don't use. they never answered my questions and charged money that i didn't use like the plus
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13905