TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from I am not happy with TurboTax this year This year I filed for two of my children. Each one I received a notice that the taxes were rejected. I went in to correct them and it said they have been filed not rejected. I could not find a problem. Days later I again received a notice that they both were rejected. Again I went in to correct them but it said they were fine. I do not know if they have been filed or not now.
Date published: 2021-02-20
Rated 4 out of 5 by from Easy to file I was hoping to file for FREE but they charged $40 and $40, stating that it is because I have a 401K that requires the Deluxe Turbo Tax edition. Easy to enter unemployment info Form 1099G
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Very good experience with u guys.no complaints. Feel me
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to understand process and quick filing This is my 3rd year using Turbo Tax and I will recommend them to my friends.
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent service! Super easy and helpful. I have been using TurboTax for many years and have always had good results.
Date published: 2021-02-20
Rated 1 out of 5 by from TurboTax is a joke, and not even a good one I have had quite possibly the worst customer experience I’ve ever had in trying to deal with your “experts”. Upon review of my question, your “expert” proceeded to tell me that not only was he unable to help me with my question, he was, and I quote, “not a tax expert.” If this is the case then why was I even connected to this person who works FOR A TAX PREPARATION SERVICE if a TAX PREPARATION question was outside of his EXPERTISE? Were you expecting someone to call to ask if you could help them make their printer work? It baffles the mind to think that a simple question about w2s was simply too much to ask. I will be taking my business elsewhere in the future.
Date published: 2021-02-20
Rated 4 out of 5 by from Easy and thorough Easy and no issues, that is all. Thank you very much
Date published: 2021-02-20
Rated 5 out of 5 by from Taxes Made Easy You get the best prices and the best help. They explain EVERYTHING I sometimes just click their "explain this" buttons just to learn more. They email me a link when its tax time and I enjoy a coffee and do my taxes in like less than 30 minutes its awesome. Was able to teach my brother how to do taxes using Turbotax and he uses it now.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is easy and fast! It's really been essential to me since I'm in military and can not always sit down with a tax professional. Truly provides great information and helpful! Quick, Simple, and Fast!
Date published: 2021-02-20
Rated 4 out of 5 by from Simplified The process seemed easier and quicker this year. There was one glitch where it wanted to entire one employer twice. I am glad it reminded me to review my address and other information before submitting because I found an error. Overall pleasant experience.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13903
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I am not happy with TurboTax this year This year I filed for two of my children. Each one I received a notice that the taxes were rejected. I went in to correct them and it said they have been filed not rejected. I could not find a problem. Days later I again received a notice that they both were rejected. Again I went in to correct them but it said they were fine. I do not know if they have been filed or not now.
Date published: 2021-02-20
Rated 4 out of 5 by from Easy to file I was hoping to file for FREE but they charged $40 and $40, stating that it is because I have a 401K that requires the Deluxe Turbo Tax edition. Easy to enter unemployment info Form 1099G
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Very good experience with u guys.no complaints. Feel me
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to understand process and quick filing This is my 3rd year using Turbo Tax and I will recommend them to my friends.
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent service! Super easy and helpful. I have been using TurboTax for many years and have always had good results.
Date published: 2021-02-20
Rated 1 out of 5 by from TurboTax is a joke, and not even a good one I have had quite possibly the worst customer experience I’ve ever had in trying to deal with your “experts”. Upon review of my question, your “expert” proceeded to tell me that not only was he unable to help me with my question, he was, and I quote, “not a tax expert.” If this is the case then why was I even connected to this person who works FOR A TAX PREPARATION SERVICE if a TAX PREPARATION question was outside of his EXPERTISE? Were you expecting someone to call to ask if you could help them make their printer work? It baffles the mind to think that a simple question about w2s was simply too much to ask. I will be taking my business elsewhere in the future.
Date published: 2021-02-20
Rated 4 out of 5 by from Easy and thorough Easy and no issues, that is all. Thank you very much
Date published: 2021-02-20
Rated 5 out of 5 by from Taxes Made Easy You get the best prices and the best help. They explain EVERYTHING I sometimes just click their "explain this" buttons just to learn more. They email me a link when its tax time and I enjoy a coffee and do my taxes in like less than 30 minutes its awesome. Was able to teach my brother how to do taxes using Turbotax and he uses it now.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is easy and fast! It's really been essential to me since I'm in military and can not always sit down with a tax professional. Truly provides great information and helpful! Quick, Simple, and Fast!
Date published: 2021-02-20
Rated 4 out of 5 by from Simplified The process seemed easier and quicker this year. There was one glitch where it wanted to entire one employer twice. I am glad it reminded me to review my address and other information before submitting because I found an error. Overall pleasant experience.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13903