TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Super Easy and Clear I loved that if I didn't understand why they were asking a question there were always FAQs on each screen to clarify what they were asking. This is my first year filing myself and it was super easy to go through the motions.
Date published: 2023-02-13
Rated 4 out of 5 by from GETTING BETTER There were far less annoying popups this year so that made me very happy but the program still asks questions of return customers that the program should already know the answer to like "Is this the fist year "Fred" has received this 1099-R?" -Why would Turbo Tax ask this when the history of prior years shows clearly its NOT the first year?? That's just one of several examples. Also, I am now forced to do an amended 2021 state return because Turbo Tax defaulted (or changed) my out-of-state filing status from Jointly (as it is on Federal) to separately causing us to owe money last year. NOt happy abut this!! This year I used Turbo Tax deluxe because I knew I would have this annoying situations so at least I had on screen chat to walk through them. Pamela was amazing!!
Date published: 2023-02-13
Rated 5 out of 5 by from Turbo Taxe is Great It was my first time filing my taxes and I had I had great and amazing people who helped me step by step and I will be returning next year to TurboTax.
Date published: 2023-02-13
Rated 2 out of 5 by from Turbo tax is alright It's was okay not the best could have been a whole lot bettwr
Date published: 2023-02-13
Rated 5 out of 5 by from I really like using Turbo tax Easy to navigate through the pages with the ability to review what 's been done.
Date published: 2023-02-13
Rated 5 out of 5 by from Easy and quick Overall it was a quick, easy-to-follow process. I realize my return isn't the most complicated but everything was well explained and organized.....I finished the entire process in about 3 hours.
Date published: 2023-02-13
Rated 5 out of 5 by from Love love love I have used Turbo Tax since I waltzed into adulthood. Filing online is so quick and truly easy. Thanks Y'all!
Date published: 2023-02-13
Rated 5 out of 5 by from Easy and reliable Turbo tax is easy to use and has been very reliable. I've never had any issues with them and my returns. Also, they have people on stand-by to help with any issues that may come up!
Date published: 2023-02-13
Rated 5 out of 5 by from fast, simple, accurate let me through all steps clearly land accurately. fast, efficient, accurate.
Date published: 2023-02-13
Rated 5 out of 5 by from tubro tax was great! I had the best experience. Dana was AMAZING and so incredibly helpful. she was so nice and helped me step by step i hope to get her again next year. She was the best !!
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13894
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super Easy and Clear I loved that if I didn't understand why they were asking a question there were always FAQs on each screen to clarify what they were asking. This is my first year filing myself and it was super easy to go through the motions.
Date published: 2023-02-13
Rated 4 out of 5 by from GETTING BETTER There were far less annoying popups this year so that made me very happy but the program still asks questions of return customers that the program should already know the answer to like "Is this the fist year "Fred" has received this 1099-R?" -Why would Turbo Tax ask this when the history of prior years shows clearly its NOT the first year?? That's just one of several examples. Also, I am now forced to do an amended 2021 state return because Turbo Tax defaulted (or changed) my out-of-state filing status from Jointly (as it is on Federal) to separately causing us to owe money last year. NOt happy abut this!! This year I used Turbo Tax deluxe because I knew I would have this annoying situations so at least I had on screen chat to walk through them. Pamela was amazing!!
Date published: 2023-02-13
Rated 5 out of 5 by from Turbo Taxe is Great It was my first time filing my taxes and I had I had great and amazing people who helped me step by step and I will be returning next year to TurboTax.
Date published: 2023-02-13
Rated 2 out of 5 by from Turbo tax is alright It's was okay not the best could have been a whole lot bettwr
Date published: 2023-02-13
Rated 5 out of 5 by from I really like using Turbo tax Easy to navigate through the pages with the ability to review what 's been done.
Date published: 2023-02-13
Rated 5 out of 5 by from Easy and quick Overall it was a quick, easy-to-follow process. I realize my return isn't the most complicated but everything was well explained and organized.....I finished the entire process in about 3 hours.
Date published: 2023-02-13
Rated 5 out of 5 by from Love love love I have used Turbo Tax since I waltzed into adulthood. Filing online is so quick and truly easy. Thanks Y'all!
Date published: 2023-02-13
Rated 5 out of 5 by from Easy and reliable Turbo tax is easy to use and has been very reliable. I've never had any issues with them and my returns. Also, they have people on stand-by to help with any issues that may come up!
Date published: 2023-02-13
Rated 5 out of 5 by from fast, simple, accurate let me through all steps clearly land accurately. fast, efficient, accurate.
Date published: 2023-02-13
Rated 5 out of 5 by from tubro tax was great! I had the best experience. Dana was AMAZING and so incredibly helpful. she was so nice and helped me step by step i hope to get her again next year. She was the best !!
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13894