TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
caro_dani from
awesome experience
I was my first time doing taxes alone and it was honestly very easy.
Date published: 2022-03-06
Rated 5 out of 5 by
Rare beauty from
Happy
I would use TurboTax services again. I’m happy with the results.
Date published: 2022-03-06
Rated 4 out of 5 by
Lindsey15 from
Turbo Tax is great!
Yasmeen was Amazing! Very helpful. I will definitely be using turbo tax next year.
Date published: 2022-03-06
Rated 5 out of 5 by
jj187 from
quick and easy
Never had a problem. Took me about 8 minutes to finish federal and state.
Date published: 2022-03-06
Rated 4 out of 5 by
Dixie123321 from
TurboTax is good
It was a good expeirence. The advisors are pretty good at providing assistance. I wish that their system identified military personnel from their W2s and automatically applied the discout.
Date published: 2022-03-06
Rated 1 out of 5 by
Ian Nord from
Sneaky, Underhanded Fee
The $40 fee to deduct the turbotax cost from my refund was not disclosed until the very end of the process (instead of when the option is selected). I almost missed it before it was too late to go back and pay with a card. This is clearly an intentionally deceptive design. The only reason for a design like this is that turbotax is actively trying to trick its own customers into paying more. Please fix this and do better.
Date published: 2022-03-06
Rated 4 out of 5 by
Craig1605 from
First time, seems easy.
Just about everything went smoothly. Had a few questions that were answered. I'll wait and see how I did from IRS's point of view
Date published: 2022-03-06
Rated 5 out of 5 by
K1le from
Very informative and easy!
Easy and quick! Just make sure client ale to be reached when needed!
Date published: 2022-03-06
Rated 5 out of 5 by
Roger S 123 from
Turbo Tax is up to date
This year I could not get Turbo Tax to find and download my previous years return even though it was properly filed on an external drive. This caused a lot of unnecessary typing. I have used TurboTax for the past 20+ years for both my business and personal taxes I am now retired.
Date published: 2022-03-06
Rated 5 out of 5 by
JoCo16 from
Overall good experience!
The first person I spoke to was not very helpful--the 2nd person I spoke to was Excellent
All TurboTax® Offerings Reviews - Page 13890
Date published: 2022-03-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
caro_dani from
awesome experience
I was my first time doing taxes alone and it was honestly very easy.
Date published: 2022-03-06
Rated 5 out of 5 by
Rare beauty from
Happy
I would use TurboTax services again. I’m happy with the results.
Date published: 2022-03-06
Rated 4 out of 5 by
Lindsey15 from
Turbo Tax is great!
Yasmeen was Amazing! Very helpful. I will definitely be using turbo tax next year.
Date published: 2022-03-06
Rated 5 out of 5 by
jj187 from
quick and easy
Never had a problem. Took me about 8 minutes to finish federal and state.
Date published: 2022-03-06
Rated 4 out of 5 by
Dixie123321 from
TurboTax is good
It was a good expeirence. The advisors are pretty good at providing assistance. I wish that their system identified military personnel from their W2s and automatically applied the discout.
Date published: 2022-03-06
Rated 1 out of 5 by
Ian Nord from
Sneaky, Underhanded Fee
The $40 fee to deduct the turbotax cost from my refund was not disclosed until the very end of the process (instead of when the option is selected). I almost missed it before it was too late to go back and pay with a card. This is clearly an intentionally deceptive design. The only reason for a design like this is that turbotax is actively trying to trick its own customers into paying more. Please fix this and do better.
Date published: 2022-03-06
Rated 4 out of 5 by
Craig1605 from
First time, seems easy.
Just about everything went smoothly. Had a few questions that were answered. I'll wait and see how I did from IRS's point of view
Date published: 2022-03-06
Rated 5 out of 5 by
K1le from
Very informative and easy!
Easy and quick! Just make sure client ale to be reached when needed!
Date published: 2022-03-06
Rated 5 out of 5 by
Roger S 123 from
Turbo Tax is up to date
This year I could not get Turbo Tax to find and download my previous years return even though it was properly filed on an external drive. This caused a lot of unnecessary typing. I have used TurboTax for the past 20+ years for both my business and personal taxes I am now retired.
Date published: 2022-03-06
Rated 5 out of 5 by
JoCo16 from
Overall good experience!
The first person I spoke to was not very helpful--the 2nd person I spoke to was Excellent
All TurboTax® Offerings Reviews - Page 13890
Date published: 2022-03-06