TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbotax is the BEST!! I have filed with Turbotax for the past 5 or 6 years and you guys are the best. There is always someone you can chat with and the customer service is amazing.
Date published: 2022-02-12
Rated 4 out of 5 by from Served the purpose Had a few problems but was able to work them out eventually
Date published: 2022-02-12
Rated 5 out of 5 by from turbo tax is so simple Turbo Tax made filing our 2021 taxes so easy! Thanks TT!
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax makes things easy I have a bunch of different forms to enter on my tax returns. TurboTax imports almost all of them, which makes everything quick and easy. I appreciate that.
Date published: 2022-02-12
Rated 5 out of 5 by from Very easy to use Turbo Tax was very easy to use. I had tried another method, and showed that I owed - went through Turbo Tax and show a refund.
Date published: 2022-02-12
Rated 5 out of 5 by from Excellent Excellent, very helpful, However, this is the fourth time that I have to "re-submit" my taxes, even thoough every time before this one it always said "congratulations, your taxes have been submited!"
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is the best It doesn't matter if i do not understand something or not. Turbo tax always has your back in all questions and there answers are very helpful.
Date published: 2022-02-12
Rated 1 out of 5 by from advertised cheaper than what I was charged I HAD to upgrade to TurboTax Deluxe because I have a 401k. It was advertised as $39 but it doesn't tell you that it's $39 for state, $39 for federal, and $39 to pay with your refund. I ended up having to pay $117 for an $18 credit. It's asinine and I am NOT happy.
Date published: 2022-02-12
Rated 5 out of 5 by from Great experience This was my first time filing without the assistance of a professional CPA and TurboTax made it extremely easy for me to do especially since I had to add two states to my return.
Date published: 2022-02-12
Rated 5 out of 5 by from I use it every year. Very easy Anything you don’t understand there’s always a link to explain. I had to chat with a live agent bc I needed help and she walked me through everything remotely by sharing my screen from my iPad. So helpful and quick
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13889
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is the BEST!! I have filed with Turbotax for the past 5 or 6 years and you guys are the best. There is always someone you can chat with and the customer service is amazing.
Date published: 2022-02-12
Rated 4 out of 5 by from Served the purpose Had a few problems but was able to work them out eventually
Date published: 2022-02-12
Rated 5 out of 5 by from turbo tax is so simple Turbo Tax made filing our 2021 taxes so easy! Thanks TT!
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax makes things easy I have a bunch of different forms to enter on my tax returns. TurboTax imports almost all of them, which makes everything quick and easy. I appreciate that.
Date published: 2022-02-12
Rated 5 out of 5 by from Very easy to use Turbo Tax was very easy to use. I had tried another method, and showed that I owed - went through Turbo Tax and show a refund.
Date published: 2022-02-12
Rated 5 out of 5 by from Excellent Excellent, very helpful, However, this is the fourth time that I have to "re-submit" my taxes, even thoough every time before this one it always said "congratulations, your taxes have been submited!"
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is the best It doesn't matter if i do not understand something or not. Turbo tax always has your back in all questions and there answers are very helpful.
Date published: 2022-02-12
Rated 1 out of 5 by from advertised cheaper than what I was charged I HAD to upgrade to TurboTax Deluxe because I have a 401k. It was advertised as $39 but it doesn't tell you that it's $39 for state, $39 for federal, and $39 to pay with your refund. I ended up having to pay $117 for an $18 credit. It's asinine and I am NOT happy.
Date published: 2022-02-12
Rated 5 out of 5 by from Great experience This was my first time filing without the assistance of a professional CPA and TurboTax made it extremely easy for me to do especially since I had to add two states to my return.
Date published: 2022-02-12
Rated 5 out of 5 by from I use it every year. Very easy Anything you don’t understand there’s always a link to explain. I had to chat with a live agent bc I needed help and she walked me through everything remotely by sharing my screen from my iPad. So helpful and quick
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13889