TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from best service for taxes step by step tells you everything to help you maximize your refund.
Date published: 2022-02-26
Rated 3 out of 5 by from A little shady at the end Program was easy to follow and helped to explain any questions or issues that one may have. My major complaint is knowing from the beginning what Turbo will charge for the use of their program to e-file your taxes but them you get another 39.99 fee that was not previously disclosed until after all the efforts of completing your taxes. This fee is in addition to Turbo's fee to e-file and process your refund. I think all charges need to be addressed up front before someone has spent hours entering all the information and doing reviews to ensure all is correct before springing the additional charges.
Date published: 2022-02-26
Rated 5 out of 5 by from Why I Love TurboTax LIve Deluxe Its so easy to connect with a Live expert when you get stuck. A big thank you to Barbara she was outstanding in helping me resolve my issue on my review :)
Date published: 2022-02-26
Rated 5 out of 5 by from taxes They did a great job. Always use them for that reason.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Easy Helps me find all of the deductions that I need and helps me file the best way possible.
Date published: 2022-02-26
Rated 5 out of 5 by from Super easy to use My anxiety escalates every year at tax time simply for fear of messing something up that results in the IRS coming to my door for an audit. Turbo Tax makes collecting, entering and analyzing the information very easy and organized. I have used Tax Expert in the past and they are also exceptionally helpful and pleasant.
Date published: 2022-02-26
Rated 3 out of 5 by from turbo tax is good Sometimes turbotax need to be more clear with their directions and more explanation for filing State taxes.
Date published: 2022-02-26
Rated 1 out of 5 by from TurboTax sucks Daily updates are too much. User interface very clumsy. Every time you finish a section you have to scroll all the way down to get the next. Hire a monkey to add a button on top of form to take you to the next section.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax- Easy to use! I have been using TurboTax for several years now and I have always found it easy and user friendly to use even over the years as my life has transitioned from student, to getting my first full time job, to getting married.
Date published: 2022-02-26
Rated 4 out of 5 by from Helpful and consistent 7th year using Turbo tax, less of a headache, but maybe I'm just complacent
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 13884
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from best service for taxes step by step tells you everything to help you maximize your refund.
Date published: 2022-02-26
Rated 3 out of 5 by from A little shady at the end Program was easy to follow and helped to explain any questions or issues that one may have. My major complaint is knowing from the beginning what Turbo will charge for the use of their program to e-file your taxes but them you get another 39.99 fee that was not previously disclosed until after all the efforts of completing your taxes. This fee is in addition to Turbo's fee to e-file and process your refund. I think all charges need to be addressed up front before someone has spent hours entering all the information and doing reviews to ensure all is correct before springing the additional charges.
Date published: 2022-02-26
Rated 5 out of 5 by from Why I Love TurboTax LIve Deluxe Its so easy to connect with a Live expert when you get stuck. A big thank you to Barbara she was outstanding in helping me resolve my issue on my review :)
Date published: 2022-02-26
Rated 5 out of 5 by from taxes They did a great job. Always use them for that reason.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Easy Helps me find all of the deductions that I need and helps me file the best way possible.
Date published: 2022-02-26
Rated 5 out of 5 by from Super easy to use My anxiety escalates every year at tax time simply for fear of messing something up that results in the IRS coming to my door for an audit. Turbo Tax makes collecting, entering and analyzing the information very easy and organized. I have used Tax Expert in the past and they are also exceptionally helpful and pleasant.
Date published: 2022-02-26
Rated 3 out of 5 by from turbo tax is good Sometimes turbotax need to be more clear with their directions and more explanation for filing State taxes.
Date published: 2022-02-26
Rated 1 out of 5 by from TurboTax sucks Daily updates are too much. User interface very clumsy. Every time you finish a section you have to scroll all the way down to get the next. Hire a monkey to add a button on top of form to take you to the next section.
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax- Easy to use! I have been using TurboTax for several years now and I have always found it easy and user friendly to use even over the years as my life has transitioned from student, to getting my first full time job, to getting married.
Date published: 2022-02-26
Rated 4 out of 5 by from Helpful and consistent 7th year using Turbo tax, less of a headache, but maybe I'm just complacent
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 13884