TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Significant bugs in software We had to enter the same data on the same forms multiple times to get it to actually enter accurately --- when we navigated to different pages, the data we entered switched. We wound up having to spend about 2 hours on the phone with a TurboTax employee to resolve the issue. Specifically, W2s kept getting allocated incorrectly
Date published: 2021-02-20
Rated 1 out of 5 by from Awful experience I used turbo tax last year. I paid for it because i had self employment. last year i had an issue with agi being incorrect or something. i wasn't going to use it this year, but when i started it said "no worries, you had an issue with agi last year...we fixed it!" sweet! this should be easy. well, it wasn't. 1. once i stated in my returns that i did not have any self employment, turbo tax should've mentioned the free version. instead i paid for it. 2. i sure did pay for it... guess what? i couldn't efile AGAIN this year because - yup - issue with agi. so my efiles got rejected....but too late, i already paid the filing fees to turbo tax. so now i'm stuck. 3. and now for some reason i can only "file by mail" for federal... it won't allow me to choose it for state. really just feels like they make it seem easy and then get you at the end - i really felt like, F it I'll pay the EXTRA to have turbo tax pro do it for me... ridiculous. WILL NOT BE BACK NEXT YEAR - WILL NOT TELL ANYONE ABOUT TURBO TAX. IT SUUUUUUUUUUUUUCKS!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is quick and easy! It helps walk through filing taxes step by step. It is quick, easy, and effiecient!
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy to use Very easy to use. Ive been using TurboTax and its predecessor MacInTax since it was put on the market. I've had my taxes gone over by an accountant several times in the past and have never had a discrepancy or a difference in filing amounts to really make a difference.
Date published: 2021-02-20
Rated 5 out of 5 by from Can't get any easier I've been doing my taxes for 5 years now and it is a cinch. All my previous info loads right into the boxes. All i need to do is enter my W2 info line for line and there a way to automatically do that also. Once I begin to file all my info from the previos year is there and I am asked if there were any changes. This easily saves me $150 a year($200 minus the cost to efile and file my state taxes at the same time). I have recommended using TurboTax to all my coworkers. Its really a stress free way to file and is great during a time where people are avoiding public places as much as possible.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax Rocks! TurboTax is very easy because they walk you through every step. I have used them for years, even before I retired when my returns were more complicated, and I have always had great results
Date published: 2021-02-20
Rated 4 out of 5 by from pretty dang good. It's all pretty simple. If i could do it than any dummy with half a brain could figure it out.
Date published: 2021-02-20
Rated 3 out of 5 by from easy to use. Turbo tax is easy to use but more expensive than i expected. tax experts were helpful.
Date published: 2021-02-20
Rated 5 out of 5 by from love u guys use it every year i love it makes doing taxes fun and easy
Date published: 2021-02-20
Rated 3 out of 5 by from Love the ease of filing The only draw back is that for the last three years, I end up paying more for Turbo Tax than what the original selection I made. Example, this year when I started my Turbo Tax cost was $70.00, by the time I finished, it was $140.00. I don't remember changing or upgrading the initial choice. If I did, it was very sneaky the way it was done, either way.Maybe the last time I use Turbo Tax. Beware folks.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13882
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Significant bugs in software We had to enter the same data on the same forms multiple times to get it to actually enter accurately --- when we navigated to different pages, the data we entered switched. We wound up having to spend about 2 hours on the phone with a TurboTax employee to resolve the issue. Specifically, W2s kept getting allocated incorrectly
Date published: 2021-02-20
Rated 1 out of 5 by from Awful experience I used turbo tax last year. I paid for it because i had self employment. last year i had an issue with agi being incorrect or something. i wasn't going to use it this year, but when i started it said "no worries, you had an issue with agi last year...we fixed it!" sweet! this should be easy. well, it wasn't. 1. once i stated in my returns that i did not have any self employment, turbo tax should've mentioned the free version. instead i paid for it. 2. i sure did pay for it... guess what? i couldn't efile AGAIN this year because - yup - issue with agi. so my efiles got rejected....but too late, i already paid the filing fees to turbo tax. so now i'm stuck. 3. and now for some reason i can only "file by mail" for federal... it won't allow me to choose it for state. really just feels like they make it seem easy and then get you at the end - i really felt like, F it I'll pay the EXTRA to have turbo tax pro do it for me... ridiculous. WILL NOT BE BACK NEXT YEAR - WILL NOT TELL ANYONE ABOUT TURBO TAX. IT SUUUUUUUUUUUUUCKS!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is quick and easy! It helps walk through filing taxes step by step. It is quick, easy, and effiecient!
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy to use Very easy to use. Ive been using TurboTax and its predecessor MacInTax since it was put on the market. I've had my taxes gone over by an accountant several times in the past and have never had a discrepancy or a difference in filing amounts to really make a difference.
Date published: 2021-02-20
Rated 5 out of 5 by from Can't get any easier I've been doing my taxes for 5 years now and it is a cinch. All my previous info loads right into the boxes. All i need to do is enter my W2 info line for line and there a way to automatically do that also. Once I begin to file all my info from the previos year is there and I am asked if there were any changes. This easily saves me $150 a year($200 minus the cost to efile and file my state taxes at the same time). I have recommended using TurboTax to all my coworkers. Its really a stress free way to file and is great during a time where people are avoiding public places as much as possible.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax Rocks! TurboTax is very easy because they walk you through every step. I have used them for years, even before I retired when my returns were more complicated, and I have always had great results
Date published: 2021-02-20
Rated 4 out of 5 by from pretty dang good. It's all pretty simple. If i could do it than any dummy with half a brain could figure it out.
Date published: 2021-02-20
Rated 3 out of 5 by from easy to use. Turbo tax is easy to use but more expensive than i expected. tax experts were helpful.
Date published: 2021-02-20
Rated 5 out of 5 by from love u guys use it every year i love it makes doing taxes fun and easy
Date published: 2021-02-20
Rated 3 out of 5 by from Love the ease of filing The only draw back is that for the last three years, I end up paying more for Turbo Tax than what the original selection I made. Example, this year when I started my Turbo Tax cost was $70.00, by the time I finished, it was $140.00. I don't remember changing or upgrading the initial choice. If I did, it was very sneaky the way it was done, either way.Maybe the last time I use Turbo Tax. Beware folks.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13882