TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Failure to Accommodate LOSAP Deductions Using Turbo Tax since inception in 1985. Five years ago, I realized an oversite in TT guidance for reporting LOSAP (length of service program). The TT direction failed to alert recipients of LOSAP that the associated amount, if you are at least 59 1/2 years old, you may deduct up to the amount included in your federal gross income for this award. Several attempts to surface this oversight were made known by me to TT, the last of which was through the Office of the President of Intuit last year, at which time a promise was made to me that this would be corrected. My 2023 Federal and State filings ultimately required amendment filings because corrective action was not performed, as promised by Turbo Tax. New York LOSAP recipients, over 59 1/2, make certain your NY State return includes filing IT-225, part II, subtraction code S130 with display of your LOSAP amount.
Date published: 2023-03-13
Rated 5 out of 5 by from Julie is great!) It was very easy and good. I enjoyed the time with Julie. She is an excellent person to help me.
Date published: 2023-03-13
Rated 5 out of 5 by from Awesome Monica was excellent. She was so helpful. I was stuck, but she helped me get my returns filed!
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax was Great This was my first time filing my own taxes and it was so easy. super quick and my tax representative (Marilinne) was wonderful.
Date published: 2023-03-13
Rated 5 out of 5 by from very good, and complete software, easy to use Very good, and complete software, easy to use, it take you by hand over all the details of the tax return process for my company and check completion and compliance at the end.
Date published: 2023-03-13
Rated 4 out of 5 by from Download & Print Link Didn't Work I need hard copy of my state return to file but the download link just sits (over 20 minutes now) while I wait "a few moments" for my documents. Hopefully I'll be able to download at a later stage in the process. First time in many years that I've had this problem with TT,
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo tax is the best Very easy to follow! I am happy with this service.
Date published: 2023-03-13
Rated 3 out of 5 by from Good coverage, but costly Good coverage and explanations, but I see the fees were increased drastically compared to previous years.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Deluxe Great. I have use Turbo Tax for many years and it has always performed as advertised.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax was great I enjoyed working with the employees they made it easy for my first time.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1389
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Failure to Accommodate LOSAP Deductions Using Turbo Tax since inception in 1985. Five years ago, I realized an oversite in TT guidance for reporting LOSAP (length of service program). The TT direction failed to alert recipients of LOSAP that the associated amount, if you are at least 59 1/2 years old, you may deduct up to the amount included in your federal gross income for this award. Several attempts to surface this oversight were made known by me to TT, the last of which was through the Office of the President of Intuit last year, at which time a promise was made to me that this would be corrected. My 2023 Federal and State filings ultimately required amendment filings because corrective action was not performed, as promised by Turbo Tax. New York LOSAP recipients, over 59 1/2, make certain your NY State return includes filing IT-225, part II, subtraction code S130 with display of your LOSAP amount.
Date published: 2023-03-13
Rated 5 out of 5 by from Julie is great!) It was very easy and good. I enjoyed the time with Julie. She is an excellent person to help me.
Date published: 2023-03-13
Rated 5 out of 5 by from Awesome Monica was excellent. She was so helpful. I was stuck, but she helped me get my returns filed!
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax was Great This was my first time filing my own taxes and it was so easy. super quick and my tax representative (Marilinne) was wonderful.
Date published: 2023-03-13
Rated 5 out of 5 by from very good, and complete software, easy to use Very good, and complete software, easy to use, it take you by hand over all the details of the tax return process for my company and check completion and compliance at the end.
Date published: 2023-03-13
Rated 4 out of 5 by from Download & Print Link Didn't Work I need hard copy of my state return to file but the download link just sits (over 20 minutes now) while I wait "a few moments" for my documents. Hopefully I'll be able to download at a later stage in the process. First time in many years that I've had this problem with TT,
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo tax is the best Very easy to follow! I am happy with this service.
Date published: 2023-03-13
Rated 3 out of 5 by from Good coverage, but costly Good coverage and explanations, but I see the fees were increased drastically compared to previous years.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Deluxe Great. I have use Turbo Tax for many years and it has always performed as advertised.
Date published: 2023-03-13
Rated 5 out of 5 by from TurboTax was great I enjoyed working with the employees they made it easy for my first time.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1389