TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Absolutely awful app site and product I am being charged for services I didn’t elect because of screen jumping around while the site glitches and there is zero way to start over
Date published: 2022-02-24
Rated 3 out of 5 by from Rejected three times Turbo tax told me everything was accurate and then it was rejected three times. Told me that I had a duplicate 1099R and I did not. So I had to send it in
Date published: 2022-02-24
Rated 5 out of 5 by from Dorothy did a fantastic job Fantastic job. She explained the why on the difference between 2021 and 2022
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is awesome! It was super quick and easy. I filed on my phone without any issues!
Date published: 2022-02-24
Rated 5 out of 5 by from Amazing & fast I love it. Fast and very unique to your problems to get it done your self. Thank you
Date published: 2022-02-24
Rated 5 out of 5 by from Easy and awesome Quick and easy to use, filed in 30 minutes, will use again
Date published: 2022-02-24
Rated 5 out of 5 by from So quick and easy! Painless, quick and easy process! I have been using TurboTax for years! They really helped me out this year with getting the most out of our refund!
Date published: 2022-02-24
Rated 5 out of 5 by from easy Drag and drop w2 super easy to file and get your refund fast
Date published: 2022-02-24
Rated 4 out of 5 by from Easiest way to file without having to wait in line I would have given Turbo Tax 5 stars however I could not complete my taxes on the mobile app using Apple Pay. I contacted their client assist with no response. I could not finalize my taxes through the mobile app so I finally jumped on the computer to complete the process. I did not appreciate the extra hoop I had to jump, but overall Turbo Tax is the only way I will do my taxes.
Date published: 2022-02-24
Rated 3 out of 5 by from software issue Massachusetts return denied due to Turbo Tax software concern. This update delayed my return
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 13880
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Absolutely awful app site and product I am being charged for services I didn’t elect because of screen jumping around while the site glitches and there is zero way to start over
Date published: 2022-02-24
Rated 3 out of 5 by from Rejected three times Turbo tax told me everything was accurate and then it was rejected three times. Told me that I had a duplicate 1099R and I did not. So I had to send it in
Date published: 2022-02-24
Rated 5 out of 5 by from Dorothy did a fantastic job Fantastic job. She explained the why on the difference between 2021 and 2022
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is awesome! It was super quick and easy. I filed on my phone without any issues!
Date published: 2022-02-24
Rated 5 out of 5 by from Amazing & fast I love it. Fast and very unique to your problems to get it done your self. Thank you
Date published: 2022-02-24
Rated 5 out of 5 by from Easy and awesome Quick and easy to use, filed in 30 minutes, will use again
Date published: 2022-02-24
Rated 5 out of 5 by from So quick and easy! Painless, quick and easy process! I have been using TurboTax for years! They really helped me out this year with getting the most out of our refund!
Date published: 2022-02-24
Rated 5 out of 5 by from easy Drag and drop w2 super easy to file and get your refund fast
Date published: 2022-02-24
Rated 4 out of 5 by from Easiest way to file without having to wait in line I would have given Turbo Tax 5 stars however I could not complete my taxes on the mobile app using Apple Pay. I contacted their client assist with no response. I could not finalize my taxes through the mobile app so I finally jumped on the computer to complete the process. I did not appreciate the extra hoop I had to jump, but overall Turbo Tax is the only way I will do my taxes.
Date published: 2022-02-24
Rated 3 out of 5 by from software issue Massachusetts return denied due to Turbo Tax software concern. This update delayed my return
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 13880