TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Not as user friendly as in previous years Seems like there were updates that did not have options I needed. It kept taking me back to my retirement entry - but there was no option at the drop down menu for retirement when doing Federal taxes. My State taxes were rejected due to a error on their end. My daughter also had trouble with her State taxes, it kept bringing up income from previous years and we had trouble deleting them.
Date published: 2021-02-20
Rated 5 out of 5 by from Great product Easy to use especially for non-complex tax returns
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome service made easy! Turbo Tax makes it so easy to get your refund filed and transmitted with little no effort! It is made easy for people like me that don't have a mind for numbers. It is easy to go back and forth if you forget or want to add something with out worry you cant get back to where you ended to start again. Awesome service made easy!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Does It Again!!!! I have used Turbo Tax for years and have always had good results with my taxes.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy Peasy!! I hate doing my own taxes. I can but it is a laborious process and takes most of a day or more. With Turbo Tax, I was able to get everything done in under an hour.
Date published: 2021-02-20
Rated 5 out of 5 by from It makes doing your own taxes a breeze! Just fill in the boxes, click the buttons and you're done for another year. What could be easier?
Date published: 2021-02-20
Rated 5 out of 5 by from AMAZING! Turbotax works great online. It was a little confusing in some parts of it, BUT...My overall experience was great! It was fast and for the most part easy to do. It filled out all the information for me automatically.
Date published: 2021-02-20
Rated 5 out of 5 by from Super awesome Absolutely easy to use and navigate. I love how I don't have to go into details with tax breaks and if I need help, someone is there for me.
Date published: 2021-02-20
Rated 5 out of 5 by from Used it last 8 years = So easy This is the 8th year I've used Turbo Tax. So nice that it remembers my info from prior years and uploads the documents needed to file; then sends it off automatically. Great software.
Date published: 2021-02-20
Rated 1 out of 5 by from Not Good! You said there was a problem with my state return in order for me to e-file but the system didn't really tell me what the problem was nor would it allow me to change anything. That meant I had to mail my state return. Disappointing! After 6 years with Turbo-tax I'm not sure ill be back next year. I feel like you were trying to force me to upgrade. Terrible support. To top it off I have recommended Turbo Tax to many people.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13874
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not as user friendly as in previous years Seems like there were updates that did not have options I needed. It kept taking me back to my retirement entry - but there was no option at the drop down menu for retirement when doing Federal taxes. My State taxes were rejected due to a error on their end. My daughter also had trouble with her State taxes, it kept bringing up income from previous years and we had trouble deleting them.
Date published: 2021-02-20
Rated 5 out of 5 by from Great product Easy to use especially for non-complex tax returns
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome service made easy! Turbo Tax makes it so easy to get your refund filed and transmitted with little no effort! It is made easy for people like me that don't have a mind for numbers. It is easy to go back and forth if you forget or want to add something with out worry you cant get back to where you ended to start again. Awesome service made easy!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Does It Again!!!! I have used Turbo Tax for years and have always had good results with my taxes.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy Peasy!! I hate doing my own taxes. I can but it is a laborious process and takes most of a day or more. With Turbo Tax, I was able to get everything done in under an hour.
Date published: 2021-02-20
Rated 5 out of 5 by from It makes doing your own taxes a breeze! Just fill in the boxes, click the buttons and you're done for another year. What could be easier?
Date published: 2021-02-20
Rated 5 out of 5 by from AMAZING! Turbotax works great online. It was a little confusing in some parts of it, BUT...My overall experience was great! It was fast and for the most part easy to do. It filled out all the information for me automatically.
Date published: 2021-02-20
Rated 5 out of 5 by from Super awesome Absolutely easy to use and navigate. I love how I don't have to go into details with tax breaks and if I need help, someone is there for me.
Date published: 2021-02-20
Rated 5 out of 5 by from Used it last 8 years = So easy This is the 8th year I've used Turbo Tax. So nice that it remembers my info from prior years and uploads the documents needed to file; then sends it off automatically. Great software.
Date published: 2021-02-20
Rated 1 out of 5 by from Not Good! You said there was a problem with my state return in order for me to e-file but the system didn't really tell me what the problem was nor would it allow me to change anything. That meant I had to mail my state return. Disappointing! After 6 years with Turbo-tax I'm not sure ill be back next year. I feel like you were trying to force me to upgrade. Terrible support. To top it off I have recommended Turbo Tax to many people.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13874