TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 2 out of 5 by Babs Rut from Frustrating, to say the least. Process itself was easy, but the system wouldn't let me complete the process without a verification code...which was only sent to my email and not my phone for easier access. On line assistance was excellent. Had no problems in the past using the Turbo Tax CD
Date published: 2023-02-14
Rated 5 out of 5 by jennii73 from TurboTax Live Experts ARE THE BEST !! It is my first time doing my taxes online on my own. And I am always doubting if I'm doing it right, entering the right numbers answering the questions correctly. I was able to keep the chat open and ask questions while working thru the steps together. Sharing my screen with a live expert helped me stay confident that I am doing everything correctly. Even the simplicity of them letting me know that I can press 'Continue'. I am very excited to do them again next year, it was super easy and of course will always use their free turbotax live experts for help to make sure I am doing it correctly.
Date published: 2023-02-14
Rated 5 out of 5 by Kentucky Girl 1962 from Turbo Tax Made Filing My Taxes Easy! My Turbo Tax expert was friendly, knowledgeable, and easy to work with. And when I had some uncommon questions, he took the time to look up the answers for me. Thank you, Turbo Tax! I will be back next year!
Date published: 2023-02-14
Rated 2 out of 5 by Hippiejoe23 from Forced me to buy into deluxe for no reason not sure why but it claimed that i had investments which I know I don't. I used to two years ago but no longer have any and forced me into the deluxe plan
Date published: 2023-02-14
Rated 5 out of 5 by Deb mama from Turbo Tax is fast and easy My 8th year using turbo tax - so easy to use and doesn’t take very long to do your taxes!
Date published: 2023-02-14
Rated 4 out of 5 by MISTRIS77 from Good Online DIY Tax Service Never have any issues with these workers so far... Have been professional and explanative with each issue that may have occurred. In the past before 2016 they were excellent but now they are just ok...
Date published: 2023-02-14
Rated 5 out of 5 by DouTerCat from TurboTax 2022 Excellent and would recommend it to other users to handle their taxes!
Date published: 2023-02-14
Rated 4 out of 5 by Maxima Momma from Easy Turbo Tax makes it easy for you to do your own taxes instead of paying someone to do it for you.
Date published: 2023-02-14
Rated 5 out of 5 by Idnejshensj from Easy to use Easy to use but don’t know if you get maximum benefits
Date published: 2023-02-14
Rated 5 out of 5 by DragonM2023 from Turbo tax is awesome I had a great experience with turbo tax. ever thing was easy to use and easy to understand.
All TurboTax® Offerings Reviews - Page 13874
Date published: 2023-02-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by Babs Rut from Frustrating, to say the least. Process itself was easy, but the system wouldn't let me complete the process without a verification code...which was only sent to my email and not my phone for easier access. On line assistance was excellent. Had no problems in the past using the Turbo Tax CD
Date published: 2023-02-14
Rated 5 out of 5 by jennii73 from TurboTax Live Experts ARE THE BEST !! It is my first time doing my taxes online on my own. And I am always doubting if I'm doing it right, entering the right numbers answering the questions correctly. I was able to keep the chat open and ask questions while working thru the steps together. Sharing my screen with a live expert helped me stay confident that I am doing everything correctly. Even the simplicity of them letting me know that I can press 'Continue'. I am very excited to do them again next year, it was super easy and of course will always use their free turbotax live experts for help to make sure I am doing it correctly.
Date published: 2023-02-14
Rated 5 out of 5 by Kentucky Girl 1962 from Turbo Tax Made Filing My Taxes Easy! My Turbo Tax expert was friendly, knowledgeable, and easy to work with. And when I had some uncommon questions, he took the time to look up the answers for me. Thank you, Turbo Tax! I will be back next year!
Date published: 2023-02-14
Rated 2 out of 5 by Hippiejoe23 from Forced me to buy into deluxe for no reason not sure why but it claimed that i had investments which I know I don't. I used to two years ago but no longer have any and forced me into the deluxe plan
Date published: 2023-02-14
Rated 5 out of 5 by Deb mama from Turbo Tax is fast and easy My 8th year using turbo tax - so easy to use and doesn’t take very long to do your taxes!
Date published: 2023-02-14
Rated 4 out of 5 by MISTRIS77 from Good Online DIY Tax Service Never have any issues with these workers so far... Have been professional and explanative with each issue that may have occurred. In the past before 2016 they were excellent but now they are just ok...
Date published: 2023-02-14
Rated 5 out of 5 by DouTerCat from TurboTax 2022 Excellent and would recommend it to other users to handle their taxes!
Date published: 2023-02-14
Rated 4 out of 5 by Maxima Momma from Easy Turbo Tax makes it easy for you to do your own taxes instead of paying someone to do it for you.
Date published: 2023-02-14
Rated 5 out of 5 by Idnejshensj from Easy to use Easy to use but don’t know if you get maximum benefits
Date published: 2023-02-14
Rated 5 out of 5 by DragonM2023 from Turbo tax is awesome I had a great experience with turbo tax. ever thing was easy to use and easy to understand.
All TurboTax® Offerings Reviews - Page 13874
Date published: 2023-02-14