TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax id GREAT I have been able to do my own taxes for many years now. It's simple and fast.
Date published: 2023-02-14
Rated 3 out of 5 by from TurboTax rocks I did 😁 3 times!!!!! I'm getting frustrated with this
Date published: 2023-02-14
Rated 5 out of 5 by from very simple and time saving thanks for making it simple it was great awesome!!
Date published: 2023-02-14
Rated 2 out of 5 by from Apple Pay???? Couldn’t pay with a credit card while using the app my only options were Apple Pay or taking it out of the refund which they charge you more for. I’m not hooking my stuff up to Apple Pay, what if I didn’t even have an iPhone?? Absolutely ridiculous. Luckily could pay with a credit card using a browser. If I wasn’t able to I would definitely not being using TurboTax for a 7th year.
Date published: 2023-02-14
Rated 4 out of 5 by from Best UX of any online tool I'm amazed by how easy my taxes were this year. Somehow the little race car made me excited to do my taxes! The file upload feature was a godsend and every single step was explained well and as granularly as I needed. I felt supported along the way just by the flow. Every year it gets better and better, thank you! Knocked off a star because turbotax is actively lobbying to keep taxes confusing and cost money to file.
Date published: 2023-02-14
Rated 4 out of 5 by from Very Helpful, easy to use The process for filling in information was logical and smoth. Answers to questions, other than those posted to a live person, were inaccurate and never answerd the concern. That part is a waste of time. Recommend going to a live representative.
Date published: 2023-02-14
Rated 5 out of 5 by from Excellent Services Easy instructions. Turbo Tax is music to my ears! $$
Date published: 2023-02-14
Rated 3 out of 5 by from Turbo Tax makes me MAD Every year I get an error for my state taxes and end up having to mail it in. This is nonsense and should not happen as there is NO way to fix the error message!
Date published: 2023-02-14
Rated 3 out of 5 by from I like Turbo tax It was my first time doing my own it had a little misunderstood but thanks to you guys we figure out thank you
Date published: 2023-02-14
Rated 5 out of 5 by from CPA service I received the help I needed and more, the CPA's who have helped me file my taxes were very helpful and professional.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13864
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax id GREAT I have been able to do my own taxes for many years now. It's simple and fast.
Date published: 2023-02-14
Rated 3 out of 5 by from TurboTax rocks I did 😁 3 times!!!!! I'm getting frustrated with this
Date published: 2023-02-14
Rated 5 out of 5 by from very simple and time saving thanks for making it simple it was great awesome!!
Date published: 2023-02-14
Rated 2 out of 5 by from Apple Pay???? Couldn’t pay with a credit card while using the app my only options were Apple Pay or taking it out of the refund which they charge you more for. I’m not hooking my stuff up to Apple Pay, what if I didn’t even have an iPhone?? Absolutely ridiculous. Luckily could pay with a credit card using a browser. If I wasn’t able to I would definitely not being using TurboTax for a 7th year.
Date published: 2023-02-14
Rated 4 out of 5 by from Best UX of any online tool I'm amazed by how easy my taxes were this year. Somehow the little race car made me excited to do my taxes! The file upload feature was a godsend and every single step was explained well and as granularly as I needed. I felt supported along the way just by the flow. Every year it gets better and better, thank you! Knocked off a star because turbotax is actively lobbying to keep taxes confusing and cost money to file.
Date published: 2023-02-14
Rated 4 out of 5 by from Very Helpful, easy to use The process for filling in information was logical and smoth. Answers to questions, other than those posted to a live person, were inaccurate and never answerd the concern. That part is a waste of time. Recommend going to a live representative.
Date published: 2023-02-14
Rated 5 out of 5 by from Excellent Services Easy instructions. Turbo Tax is music to my ears! $$
Date published: 2023-02-14
Rated 3 out of 5 by from Turbo Tax makes me MAD Every year I get an error for my state taxes and end up having to mail it in. This is nonsense and should not happen as there is NO way to fix the error message!
Date published: 2023-02-14
Rated 3 out of 5 by from I like Turbo tax It was my first time doing my own it had a little misunderstood but thanks to you guys we figure out thank you
Date published: 2023-02-14
Rated 5 out of 5 by from CPA service I received the help I needed and more, the CPA's who have helped me file my taxes were very helpful and professional.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13864