TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
CoachLewis1 from
Easy to navigate
When I had a question, there were several options available. Very helpful.
Date published: 2022-02-19
Rated 5 out of 5 by
DreB3 from
TurboTax
TurboTax kept me updated on technical difficulties through email.
Date published: 2022-02-19
Rated 5 out of 5 by
groov from
Great
It was great and teams are great people . I got help faster than I thought .
Date published: 2022-02-19
Rated 5 out of 5 by
Harris6941 from
Greatly enjoy turbotax
My wife and my self have used turbotax sometime now. It has all ways helped us with step by step on how to fill out our taxes and to help us understand.
Date published: 2022-02-19
Rated 5 out of 5 by
Irvin16 from
Turbo tax is the best
Easy to navigate through the step by step process of filing taxes
Date published: 2022-02-19
Rated 5 out of 5 by
Kiley1978 from
Easy and Understandable
I have used for years love how it saves my info from one year to another...it makes filing taxes a quick task and not an long-drawn out project
Date published: 2022-02-19
Rated 4 out of 5 by
The Amity Affliction from
2021 Tax return
Takes too long and the state income tax info makes 0 sense. I did not add anything only federal info... I guess it just takes it from your total gross. No idea? Time and state confusion is why I am giving this a 4 out of 5 stars.
Date published: 2022-02-19
Rated 5 out of 5 by
613Khas from
They helped me fix errors I couldnt.
I have been using turbo tax since I started working and it has never gave me any issues.
Date published: 2022-02-19
Rated 5 out of 5 by
Judi B from
Excellent product
Product is easy to use and provides easy to understand explanation of deductions.
Date published: 2022-02-19
Rated 5 out of 5 by
rafimf from
A Few Issues re Standard or Itemized Deductions
Terrific product ... used for years ...but two significant issues encountered this year. 1. When considering the State requirement (Maryland) to itemize Federal if you itemize State, TurboTax should evaluate whether or not the Standard deduction offers the minimum tax (maximum refund) accounting for both together -- not just the Federal. 2. When choosing itemized deductions, TurboTax should automatically make line 12b of 1040-SR blank. It is most confusing to require you to do this in the final review stage of the return. Worse, TurboTax resets your action to make it blank if you save the return and then reload it.
All TurboTax® Offerings Reviews - Page 13862
Date published: 2022-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CoachLewis1 from
Easy to navigate
When I had a question, there were several options available. Very helpful.
Date published: 2022-02-19
Rated 5 out of 5 by
DreB3 from
TurboTax
TurboTax kept me updated on technical difficulties through email.
Date published: 2022-02-19
Rated 5 out of 5 by
groov from
Great
It was great and teams are great people . I got help faster than I thought .
Date published: 2022-02-19
Rated 5 out of 5 by
Harris6941 from
Greatly enjoy turbotax
My wife and my self have used turbotax sometime now. It has all ways helped us with step by step on how to fill out our taxes and to help us understand.
Date published: 2022-02-19
Rated 5 out of 5 by
Irvin16 from
Turbo tax is the best
Easy to navigate through the step by step process of filing taxes
Date published: 2022-02-19
Rated 5 out of 5 by
Kiley1978 from
Easy and Understandable
I have used for years love how it saves my info from one year to another...it makes filing taxes a quick task and not an long-drawn out project
Date published: 2022-02-19
Rated 4 out of 5 by
The Amity Affliction from
2021 Tax return
Takes too long and the state income tax info makes 0 sense. I did not add anything only federal info... I guess it just takes it from your total gross. No idea? Time and state confusion is why I am giving this a 4 out of 5 stars.
Date published: 2022-02-19
Rated 5 out of 5 by
613Khas from
They helped me fix errors I couldnt.
I have been using turbo tax since I started working and it has never gave me any issues.
Date published: 2022-02-19
Rated 5 out of 5 by
Judi B from
Excellent product
Product is easy to use and provides easy to understand explanation of deductions.
Date published: 2022-02-19
Rated 5 out of 5 by
rafimf from
A Few Issues re Standard or Itemized Deductions
Terrific product ... used for years ...but two significant issues encountered this year. 1. When considering the State requirement (Maryland) to itemize Federal if you itemize State, TurboTax should evaluate whether or not the Standard deduction offers the minimum tax (maximum refund) accounting for both together -- not just the Federal. 2. When choosing itemized deductions, TurboTax should automatically make line 12b of 1040-SR blank. It is most confusing to require you to do this in the final review stage of the return. Worse, TurboTax resets your action to make it blank if you save the return and then reload it.
All TurboTax® Offerings Reviews - Page 13862
Date published: 2022-02-19