TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
ffg731 from
Thank you Liz!!!!
Very easy, just one hang up but Liz was able to help me correct it instantly.
Date published: 2023-02-13
Rated 5 out of 5 by
Nana Thomas from
Turbot Tax is great
Great. Very easy to use and always accurate year after year.
Date published: 2023-02-13
Rated 5 out of 5 by
Senthy from
Support Team
They ( She) Sophia returned my call within the 5 minutes as stated during the chat.
Date published: 2023-02-13
Rated 4 out of 5 by
Newt Isaac from
Great way to do tax returns
Works well, accurate and easy to use. Would give it a 5 if the state returns were not such a black hole. There is some improvement in the state return this year, but you still need to know much more about your state process to make sure you get it right.
Date published: 2023-02-13
Rated 3 out of 5 by
Confused how is this righ from
Fee questions
I tried to cancel one of the fees beings I was going to max, but ended up charging $126.00
Date published: 2023-02-13
Rated 5 out of 5 by
Capt Mac B777 from
Great
Great agents. I am going to try and fill this in. Wait time was negligent.
Date published: 2023-02-13
Rated 4 out of 5 by
AOlivo from
TurboTax = Stress free tax season
I love using turbotox every year, it's super easy and fast to file taxes. The system is easy to use. My only negative comment is they charge $39 for basic use of turbotax and $39 to pay using your tax return; there's not an option to pay with credit card, so $78 total from my refund.
Date published: 2023-02-13
Rated 5 out of 5 by
IDAHOMONOR from
TURBO TEAM HELPFUL
THE REPRESENTATIVE TRIED TO DO EVERYTHING POSSIBLE AND I FINALLY ENDED UP TALKING TO ANOTHER PERSON WHO WAS ABLE TO HELP ME RE-ENTER AND FIX MY RETURNS. SHE WAS AMAZING AS WELL. FIXED IN 3 MINUTES. OTHERWISE ON THE PHONE FOR 2 1/2 HOURS
Date published: 2023-02-13
Rated 5 out of 5 by
Pooh Bear 341 from
Review
Always have a great experience, and when I have questions they help a lot.
Date published: 2023-02-13
Rated 5 out of 5 by
K8 B from
Turbo Tax - Easy to use
I've been using Turbo Tax for years. I highly recommend. It is affordable and easy to use. It gets more user friendly every year.
All TurboTax® Offerings Reviews - Page 13862
Date published: 2023-02-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ffg731 from
Thank you Liz!!!!
Very easy, just one hang up but Liz was able to help me correct it instantly.
Date published: 2023-02-13
Rated 5 out of 5 by
Nana Thomas from
Turbot Tax is great
Great. Very easy to use and always accurate year after year.
Date published: 2023-02-13
Rated 5 out of 5 by
Senthy from
Support Team
They ( She) Sophia returned my call within the 5 minutes as stated during the chat.
Date published: 2023-02-13
Rated 4 out of 5 by
Newt Isaac from
Great way to do tax returns
Works well, accurate and easy to use. Would give it a 5 if the state returns were not such a black hole. There is some improvement in the state return this year, but you still need to know much more about your state process to make sure you get it right.
Date published: 2023-02-13
Rated 3 out of 5 by
Confused how is this righ from
Fee questions
I tried to cancel one of the fees beings I was going to max, but ended up charging $126.00
Date published: 2023-02-13
Rated 5 out of 5 by
Capt Mac B777 from
Great
Great agents. I am going to try and fill this in. Wait time was negligent.
Date published: 2023-02-13
Rated 4 out of 5 by
AOlivo from
TurboTax = Stress free tax season
I love using turbotox every year, it's super easy and fast to file taxes. The system is easy to use. My only negative comment is they charge $39 for basic use of turbotax and $39 to pay using your tax return; there's not an option to pay with credit card, so $78 total from my refund.
Date published: 2023-02-13
Rated 5 out of 5 by
IDAHOMONOR from
TURBO TEAM HELPFUL
THE REPRESENTATIVE TRIED TO DO EVERYTHING POSSIBLE AND I FINALLY ENDED UP TALKING TO ANOTHER PERSON WHO WAS ABLE TO HELP ME RE-ENTER AND FIX MY RETURNS. SHE WAS AMAZING AS WELL. FIXED IN 3 MINUTES. OTHERWISE ON THE PHONE FOR 2 1/2 HOURS
Date published: 2023-02-13
Rated 5 out of 5 by
Pooh Bear 341 from
Review
Always have a great experience, and when I have questions they help a lot.
Date published: 2023-02-13
Rated 5 out of 5 by
K8 B from
Turbo Tax - Easy to use
I've been using Turbo Tax for years. I highly recommend. It is affordable and easy to use. It gets more user friendly every year.
All TurboTax® Offerings Reviews - Page 13862
Date published: 2023-02-13