TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to navigate When I had a question, there were several options available. Very helpful.
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax TurboTax kept me updated on technical difficulties through email.
Date published: 2022-02-19
Rated 5 out of 5 by from Great It was great and teams are great people . I got help faster than I thought .
Date published: 2022-02-19
Rated 5 out of 5 by from Greatly enjoy turbotax My wife and my self have used turbotax sometime now. It has all ways helped us with step by step on how to fill out our taxes and to help us understand.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax is the best Easy to navigate through the step by step process of filing taxes
Date published: 2022-02-19
Rated 5 out of 5 by from Easy and Understandable I have used for years love how it saves my info from one year to another...it makes filing taxes a quick task and not an long-drawn out project
Date published: 2022-02-19
Rated 4 out of 5 by from 2021 Tax return Takes too long and the state income tax info makes 0 sense. I did not add anything only federal info... I guess it just takes it from your total gross. No idea? Time and state confusion is why I am giving this a 4 out of 5 stars.
Date published: 2022-02-19
Rated 5 out of 5 by from They helped me fix errors I couldnt. I have been using turbo tax since I started working and it has never gave me any issues.
Date published: 2022-02-19
Rated 5 out of 5 by from Excellent product Product is easy to use and provides easy to understand explanation of deductions.
Date published: 2022-02-19
Rated 5 out of 5 by from A Few Issues re Standard or Itemized Deductions Terrific product ... used for years ...but two significant issues encountered this year. 1. When considering the State requirement (Maryland) to itemize Federal if you itemize State, TurboTax should evaluate whether or not the Standard deduction offers the minimum tax (maximum refund) accounting for both together -- not just the Federal. 2. When choosing itemized deductions, TurboTax should automatically make line 12b of 1040-SR blank. It is most confusing to require you to do this in the final review stage of the return. Worse, TurboTax resets your action to make it blank if you save the return and then reload it.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 13862
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to navigate When I had a question, there were several options available. Very helpful.
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax TurboTax kept me updated on technical difficulties through email.
Date published: 2022-02-19
Rated 5 out of 5 by from Great It was great and teams are great people . I got help faster than I thought .
Date published: 2022-02-19
Rated 5 out of 5 by from Greatly enjoy turbotax My wife and my self have used turbotax sometime now. It has all ways helped us with step by step on how to fill out our taxes and to help us understand.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax is the best Easy to navigate through the step by step process of filing taxes
Date published: 2022-02-19
Rated 5 out of 5 by from Easy and Understandable I have used for years love how it saves my info from one year to another...it makes filing taxes a quick task and not an long-drawn out project
Date published: 2022-02-19
Rated 4 out of 5 by from 2021 Tax return Takes too long and the state income tax info makes 0 sense. I did not add anything only federal info... I guess it just takes it from your total gross. No idea? Time and state confusion is why I am giving this a 4 out of 5 stars.
Date published: 2022-02-19
Rated 5 out of 5 by from They helped me fix errors I couldnt. I have been using turbo tax since I started working and it has never gave me any issues.
Date published: 2022-02-19
Rated 5 out of 5 by from Excellent product Product is easy to use and provides easy to understand explanation of deductions.
Date published: 2022-02-19
Rated 5 out of 5 by from A Few Issues re Standard or Itemized Deductions Terrific product ... used for years ...but two significant issues encountered this year. 1. When considering the State requirement (Maryland) to itemize Federal if you itemize State, TurboTax should evaluate whether or not the Standard deduction offers the minimum tax (maximum refund) accounting for both together -- not just the Federal. 2. When choosing itemized deductions, TurboTax should automatically make line 12b of 1040-SR blank. It is most confusing to require you to do this in the final review stage of the return. Worse, TurboTax resets your action to make it blank if you save the return and then reload it.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 13862