TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Oh Wow, that was Easy! This is my second year doing TurboTax Live Full Service and it keeps on getting easier! Everything from setting up the appointment and David working with me throughout the whole process was seamless!
Date published: 2023-02-14
Rated 5 out of 5 by from Can't Say 'Thank You' Enough Turbo Tax is like my best friend come this time of year. Not only is it so easy for me, especially as a single young adult, but I never stress because I know my experience with Turbo Tax and its employees will be a breeze. Thank you!
Date published: 2023-02-14
Rated 5 out of 5 by from Tutbotax is the best! Turbo Tax makes filing of taxes a pleasant experience! I love the way they explain each detail as one moves through the filing process.
Date published: 2023-02-14
Rated 5 out of 5 by from awesome very very helpful. very patient will me understood the help i needed
Date published: 2023-02-14
Rated 5 out of 5 by from Taxes Done by Turbo Tax is a Wonderful Experience My experience with Turbo Tax was far greater than I expected. Though I was pretty nervous at first, I became more relaxed as the process went on due to ease with putting in the information and the teamwork with double checking that it was correct. I am very grateful that Turbo Tax is there for me as 2022 was the first year I had been required to file taxes in a long time Thank you so much Turbo Tax and God bless you.
Date published: 2023-02-14
Rated 5 out of 5 by from Easy to use It was the easiest website to use, very user friendly
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax makes is easy Afraid of doing your own taxes... No need to be.. turbo taxales it easy! I have used them for the past 5 years to do my taxes and help others get set up.
Date published: 2023-02-14
Rated 4 out of 5 by from Turbo Tax is easy Talking with the Live agent helped me out alot with a problem i had
Date published: 2023-02-14
Rated 4 out of 5 by from All good except the payment portion We have used Turbo Tax for years. It continues to be easy to use. We don't qualify for most of the "uncommon" situations so again, our filing is pretty easy. What I don't like is the payment portion. It asks for your payment but doesn't confirm before paying the amount you pay. I went into "file" thinking I was done. I start the payment process and I only wanted to pay the $49. well it had clicked the $89 and I didn't know until the payment had already gone through. Then I realized I needed to do something with the state portion. I go back and finish that and go back to "file" and it is saying I need to pay again. I start a live chat with someone and am told you have to pay separate for state and it didn't charge me the first time. okay - I pay for state. $49. Well then the live chat person told me the e file fee for state is $20. But I paid $49, was never given a $20 option. I am filed and done but they loose a star for this.
Date published: 2023-02-14
Rated 4 out of 5 by from Nice Very fast and simple to use. Alerts are very helpful.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13858
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Oh Wow, that was Easy! This is my second year doing TurboTax Live Full Service and it keeps on getting easier! Everything from setting up the appointment and David working with me throughout the whole process was seamless!
Date published: 2023-02-14
Rated 5 out of 5 by from Can't Say 'Thank You' Enough Turbo Tax is like my best friend come this time of year. Not only is it so easy for me, especially as a single young adult, but I never stress because I know my experience with Turbo Tax and its employees will be a breeze. Thank you!
Date published: 2023-02-14
Rated 5 out of 5 by from Tutbotax is the best! Turbo Tax makes filing of taxes a pleasant experience! I love the way they explain each detail as one moves through the filing process.
Date published: 2023-02-14
Rated 5 out of 5 by from awesome very very helpful. very patient will me understood the help i needed
Date published: 2023-02-14
Rated 5 out of 5 by from Taxes Done by Turbo Tax is a Wonderful Experience My experience with Turbo Tax was far greater than I expected. Though I was pretty nervous at first, I became more relaxed as the process went on due to ease with putting in the information and the teamwork with double checking that it was correct. I am very grateful that Turbo Tax is there for me as 2022 was the first year I had been required to file taxes in a long time Thank you so much Turbo Tax and God bless you.
Date published: 2023-02-14
Rated 5 out of 5 by from Easy to use It was the easiest website to use, very user friendly
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax makes is easy Afraid of doing your own taxes... No need to be.. turbo taxales it easy! I have used them for the past 5 years to do my taxes and help others get set up.
Date published: 2023-02-14
Rated 4 out of 5 by from Turbo Tax is easy Talking with the Live agent helped me out alot with a problem i had
Date published: 2023-02-14
Rated 4 out of 5 by from All good except the payment portion We have used Turbo Tax for years. It continues to be easy to use. We don't qualify for most of the "uncommon" situations so again, our filing is pretty easy. What I don't like is the payment portion. It asks for your payment but doesn't confirm before paying the amount you pay. I went into "file" thinking I was done. I start the payment process and I only wanted to pay the $49. well it had clicked the $89 and I didn't know until the payment had already gone through. Then I realized I needed to do something with the state portion. I go back and finish that and go back to "file" and it is saying I need to pay again. I start a live chat with someone and am told you have to pay separate for state and it didn't charge me the first time. okay - I pay for state. $49. Well then the live chat person told me the e file fee for state is $20. But I paid $49, was never given a $20 option. I am filed and done but they loose a star for this.
Date published: 2023-02-14
Rated 4 out of 5 by from Nice Very fast and simple to use. Alerts are very helpful.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13858