TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I trust Turbo Tax I was finding some of the questions confusing. I would leave it alone until the next day and was able to continue
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is great It's so simple and easy to file with turbo tax. It's hassle-free.
Date published: 2022-02-19
Rated 5 out of 5 by from VERY HELPFUL She was very patient with me and very helpful even when things seem fustrating
Date published: 2022-02-19
Rated 5 out of 5 by from Love it!!! Very easy and very helpful.i use TurboTax every year....very good service
Date published: 2022-02-19
Rated 5 out of 5 by from Helen was an excellent tax expert Helen was an amazing person to work with and helped make sure I was aware of everything going on during my tax return. She even called me when I hadn't responded to any of her messages (I hadn't been receiving them correctly).
Date published: 2022-02-19
Rated 5 out of 5 by from great response Was waiting for NJ docs to be updated...the day they were downloaded with program updates, my return failed with a strange error for NJ. called support and walked a tech thru the steps, went live with her, and proved it was with the last update. having worked in IT, I know this was not going to be easy to respond quickly yet respond the team did! within 36 hrs, a fix was made and downloaded...my return (unchanged), went thru edit checks and I just filed both returns electronically without issue.
Date published: 2022-02-19
Rated 5 out of 5 by from awesome great as usual. I find it very easy to use and process.
Date published: 2022-02-19
Rated 5 out of 5 by from I use this every year I find this process very easy. All questions I have had are answered in detail and clear
Date published: 2022-02-19
Rated 5 out of 5 by from Love Turbotax I enjoyed that turbotax is so thorough and checks and rechecks my items and also gives me advice as to what is normal and unusual. It doesnt take that long either. The stress level is way low when I do my income taxes with Turbotax.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax was great It was easy , they were there to help and answer any questions I had
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 13854
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I trust Turbo Tax I was finding some of the questions confusing. I would leave it alone until the next day and was able to continue
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is great It's so simple and easy to file with turbo tax. It's hassle-free.
Date published: 2022-02-19
Rated 5 out of 5 by from VERY HELPFUL She was very patient with me and very helpful even when things seem fustrating
Date published: 2022-02-19
Rated 5 out of 5 by from Love it!!! Very easy and very helpful.i use TurboTax every year....very good service
Date published: 2022-02-19
Rated 5 out of 5 by from Helen was an excellent tax expert Helen was an amazing person to work with and helped make sure I was aware of everything going on during my tax return. She even called me when I hadn't responded to any of her messages (I hadn't been receiving them correctly).
Date published: 2022-02-19
Rated 5 out of 5 by from great response Was waiting for NJ docs to be updated...the day they were downloaded with program updates, my return failed with a strange error for NJ. called support and walked a tech thru the steps, went live with her, and proved it was with the last update. having worked in IT, I know this was not going to be easy to respond quickly yet respond the team did! within 36 hrs, a fix was made and downloaded...my return (unchanged), went thru edit checks and I just filed both returns electronically without issue.
Date published: 2022-02-19
Rated 5 out of 5 by from awesome great as usual. I find it very easy to use and process.
Date published: 2022-02-19
Rated 5 out of 5 by from I use this every year I find this process very easy. All questions I have had are answered in detail and clear
Date published: 2022-02-19
Rated 5 out of 5 by from Love Turbotax I enjoyed that turbotax is so thorough and checks and rechecks my items and also gives me advice as to what is normal and unusual. It doesnt take that long either. The stress level is way low when I do my income taxes with Turbotax.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax was great It was easy , they were there to help and answer any questions I had
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 13854