TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Thank you Turbo TAX Super fast and efficient this was so much eaiser than going into an office
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Awesome! Very easy to use. I highly recommend it. Will definitely use it again in 2021.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is so quick and easy I love the explanations and ease filling out my tax forms. I chatted with an expert and it was quick and very helpful. Great experience
Date published: 2021-02-20
Rated 1 out of 5 by from Not very user friendly Did not have a good experience using TT. I continually clicked the boxes indicating that I wanted to choose what to work on, but within each topic I still had to go through all the walkthrough questions. Then, if I ever revisited the topic, I had to start over with all the walkthrough questions even though I already answered them all. Very time consuming. Then could not easily find the input sections for the particular forms/worksheets that I wanted to go to. Later, it indicated that I needed to file a nonresident TN return, but TN doesn't have personal income tax for residents or nonresidents so that was strange. Finally, could not login to my online TT account when paying the e-file fees. Ended up checking out as a guest after 2 password changes.
Date published: 2021-02-20
Rated 5 out of 5 by from Great FAST N EASY. DIDNT HAVE TO TRAVEL DURING THIS PANDEMIC.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo Tax is Great! Using TurboTax is great. However some of the questions and help prompts are kinda vague on what they ask and inform you.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy friendly to file online Turbo Tax online is so much easier than trying to do it yourself using the booklets. I trust Turbo Tax to always ask the right questions to get my best returns. I would not know what deductions to include if it was not for Turbo Tax asking me the questions.
Date published: 2021-02-20
Rated 1 out of 5 by from Horrible I have had nothing but issues will be the last time
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is easy to use Simple to understand while filling in forms. Great product, have used many years with no problems.
Date published: 2021-02-20
Rated 5 out of 5 by from Awsome Service! Very user friendly.. walks you through the process with helpful additional information if needed.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13852
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you Turbo TAX Super fast and efficient this was so much eaiser than going into an office
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Awesome! Very easy to use. I highly recommend it. Will definitely use it again in 2021.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is so quick and easy I love the explanations and ease filling out my tax forms. I chatted with an expert and it was quick and very helpful. Great experience
Date published: 2021-02-20
Rated 1 out of 5 by from Not very user friendly Did not have a good experience using TT. I continually clicked the boxes indicating that I wanted to choose what to work on, but within each topic I still had to go through all the walkthrough questions. Then, if I ever revisited the topic, I had to start over with all the walkthrough questions even though I already answered them all. Very time consuming. Then could not easily find the input sections for the particular forms/worksheets that I wanted to go to. Later, it indicated that I needed to file a nonresident TN return, but TN doesn't have personal income tax for residents or nonresidents so that was strange. Finally, could not login to my online TT account when paying the e-file fees. Ended up checking out as a guest after 2 password changes.
Date published: 2021-02-20
Rated 5 out of 5 by from Great FAST N EASY. DIDNT HAVE TO TRAVEL DURING THIS PANDEMIC.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo Tax is Great! Using TurboTax is great. However some of the questions and help prompts are kinda vague on what they ask and inform you.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy friendly to file online Turbo Tax online is so much easier than trying to do it yourself using the booklets. I trust Turbo Tax to always ask the right questions to get my best returns. I would not know what deductions to include if it was not for Turbo Tax asking me the questions.
Date published: 2021-02-20
Rated 1 out of 5 by from Horrible I have had nothing but issues will be the last time
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is easy to use Simple to understand while filling in forms. Great product, have used many years with no problems.
Date published: 2021-02-20
Rated 5 out of 5 by from Awsome Service! Very user friendly.. walks you through the process with helpful additional information if needed.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13852