TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Website bug It took me an hour longer then needed to complete my tax return because I had to find an error that was giving me a lower refund then what I should have gotten. When it asked me to review the Earned Income Credit, it told me my current wages were the best option but would always use my 2019 wages giving me a refund that was less then half what I was owed. Had to completely ignore it to get the refund I wanted and had to figure the problem out myself because of the lack of help from the website itself.
Date published: 2022-02-13
Rated 5 out of 5 by from YOU CAN'T BEAT TURBO TAX! I've been using Turbo Tax for about 20 years and it's very easy to use, thorough, and it provides detailed explanations to all of my questions as I'm preparing my returns. This year, I had an issue with the license code not working, which is a first, and Sherri W. helped me get it resolved. She was professional and kind as she helped me. Thanks again Sherri!
Date published: 2022-02-13
Rated 5 out of 5 by from very helpful i got stuck and could not figure it out and they helped
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is good Good experience with both federal and state returns
Date published: 2022-02-13
Rated 5 out of 5 by from Love this product Easy to use. Questions answered. Love this application
Date published: 2022-02-13
Rated 5 out of 5 by from Love Turbo Tax This is the easiest way to do your taxes. and it's fast
Date published: 2022-02-13
Rated 5 out of 5 by from simple, correct and fast! good service and excellent software. easy to follow!
Date published: 2022-02-13
Rated 5 out of 5 by from love TurboTax it was great. easy and they guided me thru the all process.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax Was Very Efficient It was easy to file, and I was able to find deductions I did not know I qualified for.
Date published: 2022-02-13
Rated 5 out of 5 by from Better than ever this year I feel like this product has improved since last year (and all the other years I've used it). Every step had concise, helpful explanations and I didn't doubt for one second that I was doing things correctly. Usually "free" comes at some sort of price, but this was an amazing service that cost me absolutely nothing.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13850
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Website bug It took me an hour longer then needed to complete my tax return because I had to find an error that was giving me a lower refund then what I should have gotten. When it asked me to review the Earned Income Credit, it told me my current wages were the best option but would always use my 2019 wages giving me a refund that was less then half what I was owed. Had to completely ignore it to get the refund I wanted and had to figure the problem out myself because of the lack of help from the website itself.
Date published: 2022-02-13
Rated 5 out of 5 by from YOU CAN'T BEAT TURBO TAX! I've been using Turbo Tax for about 20 years and it's very easy to use, thorough, and it provides detailed explanations to all of my questions as I'm preparing my returns. This year, I had an issue with the license code not working, which is a first, and Sherri W. helped me get it resolved. She was professional and kind as she helped me. Thanks again Sherri!
Date published: 2022-02-13
Rated 5 out of 5 by from very helpful i got stuck and could not figure it out and they helped
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is good Good experience with both federal and state returns
Date published: 2022-02-13
Rated 5 out of 5 by from Love this product Easy to use. Questions answered. Love this application
Date published: 2022-02-13
Rated 5 out of 5 by from Love Turbo Tax This is the easiest way to do your taxes. and it's fast
Date published: 2022-02-13
Rated 5 out of 5 by from simple, correct and fast! good service and excellent software. easy to follow!
Date published: 2022-02-13
Rated 5 out of 5 by from love TurboTax it was great. easy and they guided me thru the all process.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax Was Very Efficient It was easy to file, and I was able to find deductions I did not know I qualified for.
Date published: 2022-02-13
Rated 5 out of 5 by from Better than ever this year I feel like this product has improved since last year (and all the other years I've used it). Every step had concise, helpful explanations and I didn't doubt for one second that I was doing things correctly. Usually "free" comes at some sort of price, but this was an amazing service that cost me absolutely nothing.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13850