TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Customer Service I kept Homa on the phone way too long!!! I cried to her. I told her about my life and how I thought I had a terminal illness and she told me to think of a happy place. I have never dealt with anyone so calm, sweet, patient and kind.
Date published: 2022-02-13
Rated 1 out of 5 by from Needs fixing Took a week for a CPA to even look at my return. When I asked to be taken off full service I completed my return and it has taken over a week for it to process and when I called TurboTax they said it was because they were having trouble on their end. Still haven't gotten my returns processed.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is Great! We have used Turbo Tax for many years! Makes doing taxes so easy!
Date published: 2022-02-13
Rated 2 out of 5 by from turbo tax has a long way to go with crypto. i entered in over 70 transactions myself. disappointed
Date published: 2022-02-13
Rated 5 out of 5 by from Fast, easy, and user friendly! 9.5/10 It's only missing the 0.5 because of the CreditKarma Money Card ad...ya'll almost got me to sign up and send my refund over to a CreditKarma Money Card! Anyway, other than that, TurboTax is awesome sauce.
Date published: 2022-02-13
Rated 5 out of 5 by from First TurboTax 2021 This was relatively easy and loved ability to efile from my own home
Date published: 2022-02-13
Rated 5 out of 5 by from Awesome Great, always keeping me confident in knowing that my taxes have been filled properly
Date published: 2022-02-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME I REALLY APPRECIATE HOW USER FRIENDLY THIS PROGRAM IS AND THE WAY IT GUIDES YOU THROUGH EVERYTHING TO MAKE SURE YOU RECEIVE EVERY POSSIBLE DOLLAR COMING TO YOU.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax Expert was just that. The live help with Marcus was great ,he helped with everything till the end and my taxes were filed . Marcus Thank you.
Date published: 2022-02-13
Rated 5 out of 5 by from Comfortable & Easy I started using TurboTax because I wanted to do my taxes in the comfort of my home and not have to make an appt and wait for someone else to be available. I find TurboTax to be so easy to use. The opportunity to ask questions thru automated help & REAL people also throughout my paperwork is a very big plus. The website / program addresses EVERY situation & issue you could imagine. I recommend TurboTax to everyone !!
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13844
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Customer Service I kept Homa on the phone way too long!!! I cried to her. I told her about my life and how I thought I had a terminal illness and she told me to think of a happy place. I have never dealt with anyone so calm, sweet, patient and kind.
Date published: 2022-02-13
Rated 1 out of 5 by from Needs fixing Took a week for a CPA to even look at my return. When I asked to be taken off full service I completed my return and it has taken over a week for it to process and when I called TurboTax they said it was because they were having trouble on their end. Still haven't gotten my returns processed.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is Great! We have used Turbo Tax for many years! Makes doing taxes so easy!
Date published: 2022-02-13
Rated 2 out of 5 by from turbo tax has a long way to go with crypto. i entered in over 70 transactions myself. disappointed
Date published: 2022-02-13
Rated 5 out of 5 by from Fast, easy, and user friendly! 9.5/10 It's only missing the 0.5 because of the CreditKarma Money Card ad...ya'll almost got me to sign up and send my refund over to a CreditKarma Money Card! Anyway, other than that, TurboTax is awesome sauce.
Date published: 2022-02-13
Rated 5 out of 5 by from First TurboTax 2021 This was relatively easy and loved ability to efile from my own home
Date published: 2022-02-13
Rated 5 out of 5 by from Awesome Great, always keeping me confident in knowing that my taxes have been filled properly
Date published: 2022-02-13
Rated 5 out of 5 by from TURBO TAX IS AWESOME I REALLY APPRECIATE HOW USER FRIENDLY THIS PROGRAM IS AND THE WAY IT GUIDES YOU THROUGH EVERYTHING TO MAKE SURE YOU RECEIVE EVERY POSSIBLE DOLLAR COMING TO YOU.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax Expert was just that. The live help with Marcus was great ,he helped with everything till the end and my taxes were filed . Marcus Thank you.
Date published: 2022-02-13
Rated 5 out of 5 by from Comfortable & Easy I started using TurboTax because I wanted to do my taxes in the comfort of my home and not have to make an appt and wait for someone else to be available. I find TurboTax to be so easy to use. The opportunity to ask questions thru automated help & REAL people also throughout my paperwork is a very big plus. The website / program addresses EVERY situation & issue you could imagine. I recommend TurboTax to everyone !!
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13844