TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from The best !!! Turbo Tax !!! I was having issues with fixing my tax return. I scheduled a call for help and they returned my call and we were able to work out the problem. It was easy peasy.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax was simple and easy to use! My wife and I had minimal issues completing our taxes on TurboTax. If we had questions we used the FAQ and they helped tremendously! Have all your paperwork together and it'll be a breeze.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is good For the most part I like the product but did not like that the fee I paid was not clear until I finished.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBOTAX IS QUICK EASY AND PROFESSIONAL I have used TurboTax for several years now and it just keeps getting better. My work is checked and the process has been streamlined.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Awesome very easy to use excellent connectivity with all top financial institutions
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax rocks! It is a user friendly an easy process. The tips and guides really help!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is great, support is awesome great experience. customer service very helpful. Was relatively quick as well
Date published: 2023-04-18
Rated 5 out of 5 by from Easy, fast, and quick process! Easy, fast, and quick! I love Turbotax!! Keep up the good work!
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome and simple Very easy step by step guidance would recommend for everyone.
Date published: 2023-04-18
Rated 3 out of 5 by from Good until it came to payment time. We put in credit card information for federal payment, but Turbo Tax DID NOT GIVE ME AN OPTION TO PAY MY Minnesota TAX by credit card. It gave me a link to MN Revenue to pay by credit card, but that link did not take me to the right place to pay by credit card. BY the time I figured it out and paid my state tax by credit card and went back to continue at Turbo TAX, it had timed me out. It kept taking me back to the same payment place, but I couldn't get past the state payment page, and I KEPT HAVING TO PUT MY CREDIT CARD INFORMATION IN, NOPT KNOWING IF MY CARD HAD ALREADY BEEN CHARGED!! And I couldn't move forward to file. With the help of a very nice lady named Carla, who called me back after a 90 minute wait, we figured out I could click on "Pay by Check" to continue and FINALLY i was able to submit my taxes. Now I have to make sure I do not get charged more than once for my Federal taxes. Incredibly frustrating!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1385
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The best !!! Turbo Tax !!! I was having issues with fixing my tax return. I scheduled a call for help and they returned my call and we were able to work out the problem. It was easy peasy.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax was simple and easy to use! My wife and I had minimal issues completing our taxes on TurboTax. If we had questions we used the FAQ and they helped tremendously! Have all your paperwork together and it'll be a breeze.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is good For the most part I like the product but did not like that the fee I paid was not clear until I finished.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBOTAX IS QUICK EASY AND PROFESSIONAL I have used TurboTax for several years now and it just keeps getting better. My work is checked and the process has been streamlined.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Awesome very easy to use excellent connectivity with all top financial institutions
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax rocks! It is a user friendly an easy process. The tips and guides really help!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is great, support is awesome great experience. customer service very helpful. Was relatively quick as well
Date published: 2023-04-18
Rated 5 out of 5 by from Easy, fast, and quick process! Easy, fast, and quick! I love Turbotax!! Keep up the good work!
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome and simple Very easy step by step guidance would recommend for everyone.
Date published: 2023-04-18
Rated 3 out of 5 by from Good until it came to payment time. We put in credit card information for federal payment, but Turbo Tax DID NOT GIVE ME AN OPTION TO PAY MY Minnesota TAX by credit card. It gave me a link to MN Revenue to pay by credit card, but that link did not take me to the right place to pay by credit card. BY the time I figured it out and paid my state tax by credit card and went back to continue at Turbo TAX, it had timed me out. It kept taking me back to the same payment place, but I couldn't get past the state payment page, and I KEPT HAVING TO PUT MY CREDIT CARD INFORMATION IN, NOPT KNOWING IF MY CARD HAD ALREADY BEEN CHARGED!! And I couldn't move forward to file. With the help of a very nice lady named Carla, who called me back after a 90 minute wait, we figured out I could click on "Pay by Check" to continue and FINALLY i was able to submit my taxes. Now I have to make sure I do not get charged more than once for my Federal taxes. Incredibly frustrating!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1385