TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from GLITCHES THIS YEAR No need to file Florida taxes but I was forced to pay an additional $49. to get pass the screens. Then it tells me to print out the form and mail but there are no forms other than the beginning sheet. I have used Turbo Tax for years and I am disappointed in the two extra fees of $49. for the state and $49 for max benefits. Max benefits were needed because of incorrect forms with the base package was corrected for the additional $49.
Date published: 2023-02-01
Rated 5 out of 5 by from Loved my service. Everyone was great and professional. I felt confident about my taxes.
Date published: 2023-02-01
Rated 2 out of 5 by from Thanks for tacking on fees I have been using turbo tax for 8 years, and it is a great resource. However, every year I start thinking I am getting a great deal using turbo tax, but then all of a sudden it tells me 'hey you need to pay an extra $29 in order to use this tax deduction.' The greatest was at the end when it said '$39 to use federal tax refund to pay for turbo tax.'
Date published: 2023-02-01
Rated 5 out of 5 by from I just give my basic taxes to these guys My economics class failed me bc i still have no gd clue why i do this, what it means... Turbotax can do it and has been helping me since 2017/2018, after my very first job.
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome Turbotax is very helpful and easy to use! Will use again.
Date published: 2023-02-01
Rated 5 out of 5 by from Very Easy to Use! The step by step process was easy to use. Made filing a breeze!
Date published: 2023-02-01
Rated 2 out of 5 by from audit fee of $45 Was not happy with audit protection fee of $45 that was tacked on when I E-filed as I had declined it on previous screens. must have missed a decline somewhere in the final filing screens. I would think one or two declines would be enough. I have been a customer for 20+ years.
Date published: 2023-02-01
Rated 4 out of 5 by from Made it easy I like the user friendly prompting except for the constant suggesting the user upgrade. It gets a little tricky at the end so beware the $44 upgrade that’s slipped in. Check your pay statement before finalizing.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is easier than ever to use. I have used Turbo Tax for 8 years now and it gets easier every year. I needed help and got assistance right away. If it weren't for problems with the state of IL, I would have gotten done in less than 30 minutes.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome 👌 Easy to navigate and very useful and informative. Will definitely use again
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 13835
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from GLITCHES THIS YEAR No need to file Florida taxes but I was forced to pay an additional $49. to get pass the screens. Then it tells me to print out the form and mail but there are no forms other than the beginning sheet. I have used Turbo Tax for years and I am disappointed in the two extra fees of $49. for the state and $49 for max benefits. Max benefits were needed because of incorrect forms with the base package was corrected for the additional $49.
Date published: 2023-02-01
Rated 5 out of 5 by from Loved my service. Everyone was great and professional. I felt confident about my taxes.
Date published: 2023-02-01
Rated 2 out of 5 by from Thanks for tacking on fees I have been using turbo tax for 8 years, and it is a great resource. However, every year I start thinking I am getting a great deal using turbo tax, but then all of a sudden it tells me 'hey you need to pay an extra $29 in order to use this tax deduction.' The greatest was at the end when it said '$39 to use federal tax refund to pay for turbo tax.'
Date published: 2023-02-01
Rated 5 out of 5 by from I just give my basic taxes to these guys My economics class failed me bc i still have no gd clue why i do this, what it means... Turbotax can do it and has been helping me since 2017/2018, after my very first job.
Date published: 2023-02-01
Rated 5 out of 5 by from Awesome Turbotax is very helpful and easy to use! Will use again.
Date published: 2023-02-01
Rated 5 out of 5 by from Very Easy to Use! The step by step process was easy to use. Made filing a breeze!
Date published: 2023-02-01
Rated 2 out of 5 by from audit fee of $45 Was not happy with audit protection fee of $45 that was tacked on when I E-filed as I had declined it on previous screens. must have missed a decline somewhere in the final filing screens. I would think one or two declines would be enough. I have been a customer for 20+ years.
Date published: 2023-02-01
Rated 4 out of 5 by from Made it easy I like the user friendly prompting except for the constant suggesting the user upgrade. It gets a little tricky at the end so beware the $44 upgrade that’s slipped in. Check your pay statement before finalizing.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is easier than ever to use. I have used Turbo Tax for 8 years now and it gets easier every year. I needed help and got assistance right away. If it weren't for problems with the state of IL, I would have gotten done in less than 30 minutes.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome 👌 Easy to navigate and very useful and informative. Will definitely use again
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 13835