TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Way too expense for people right now! Shameful! While the filing instructions were adequate, chatting required a wait, and I personally don't want to talk to anyone over the phone about my taxes. It was very expensive. I feel lucky I actually got a refund to use to pay the fee. Otherwise, I'd have to go another route. TurboTax might consider how much the economy sucks right now when setting fees!
Date published: 2022-02-12
Rated 4 out of 5 by from Turbo tax Every live expert was nice! Thank you and was easy to file.
Date published: 2022-02-12
Rated 5 out of 5 by from Awesome I have been filing for 8 years and this was the first time I had to get live help and the ladies were very helpful.
Date published: 2022-02-12
Rated 5 out of 5 by from GREAT! tax prep always easy and any questions professionally answered
Date published: 2022-02-12
Rated 5 out of 5 by from Whew. Done Turbo Tax kept me on track and guided me forward until all of the information was entered correctly. It is a fairly complex process, but Turbo Tax guided me through.
Date published: 2022-02-12
Rated 5 out of 5 by from Easy to use Simple to use. Can start and stop anytime. Could NOT use on my new laptop, had to use an old desktop.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is great! Easy! Best part was the automatic download of our W-2s.
Date published: 2022-02-12
Rated 5 out of 5 by from Easy Peezy Filed my taxes in an hour flat. Easy as pie, no issues.
Date published: 2022-02-12
Rated 4 out of 5 by from It worked, sort of. 1st the CD I bought from Costco didn't auto-start. It took 45 minutes to figure out how to get the program to run. Once I completed the return, I e-filed it, but it was rejected by the IRS because the AGI didn't match the 2020 return, even thought it did. So I snail mailed it. The program itself worked OK.
Date published: 2022-02-12
Rated 5 out of 5 by from Easy and quick! Turbo tax is a breeze! Makes doing taxes super simple!
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13825
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Way too expense for people right now! Shameful! While the filing instructions were adequate, chatting required a wait, and I personally don't want to talk to anyone over the phone about my taxes. It was very expensive. I feel lucky I actually got a refund to use to pay the fee. Otherwise, I'd have to go another route. TurboTax might consider how much the economy sucks right now when setting fees!
Date published: 2022-02-12
Rated 4 out of 5 by from Turbo tax Every live expert was nice! Thank you and was easy to file.
Date published: 2022-02-12
Rated 5 out of 5 by from Awesome I have been filing for 8 years and this was the first time I had to get live help and the ladies were very helpful.
Date published: 2022-02-12
Rated 5 out of 5 by from GREAT! tax prep always easy and any questions professionally answered
Date published: 2022-02-12
Rated 5 out of 5 by from Whew. Done Turbo Tax kept me on track and guided me forward until all of the information was entered correctly. It is a fairly complex process, but Turbo Tax guided me through.
Date published: 2022-02-12
Rated 5 out of 5 by from Easy to use Simple to use. Can start and stop anytime. Could NOT use on my new laptop, had to use an old desktop.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is great! Easy! Best part was the automatic download of our W-2s.
Date published: 2022-02-12
Rated 5 out of 5 by from Easy Peezy Filed my taxes in an hour flat. Easy as pie, no issues.
Date published: 2022-02-12
Rated 4 out of 5 by from It worked, sort of. 1st the CD I bought from Costco didn't auto-start. It took 45 minutes to figure out how to get the program to run. Once I completed the return, I e-filed it, but it was rejected by the IRS because the AGI didn't match the 2020 return, even thought it did. So I snail mailed it. The program itself worked OK.
Date published: 2022-02-12
Rated 5 out of 5 by from Easy and quick! Turbo tax is a breeze! Makes doing taxes super simple!
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13825