TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Not user friendly Been using TT Business for 7 years and as my business has grown in revenue, the software has required me to have more financial and tax experience. More and more I find myself presented with screens and forms to fill out with little to no explanations. Worse yet, some forms have entries missing that frankly should have be auto populated by my previous entries. And this year, the state process became stuck on a form that is not required in my situation. Maybe a software bug? I won't be using this software again and remain concerned about errors in my return due to the manual override required to finalize and file.
Date published: 2021-02-20
Rated 5 out of 5 by from Treasurer Turbo Tax is awesome and I appreciate all the review and info provided for each section of returns.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is easy Simple, effective, safe, painless, accurate, completed at home!
Date published: 2021-02-20
Rated 5 out of 5 by from Easy and trustworth Turbotax takes the dread out of tax prep. Best part is I trust it not to miss anything that I should be reporting!
Date published: 2021-02-20
Rated 1 out of 5 by from CRAPTASTIC IT WAS BULL THAT I HAD TO PAY $70 FOR MY 1099-B FOR BOTH STATE AND FEDERAL. THEN THE BS $40 FEE FOR USING MY REFUND.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is fast and easy! It was quick and easy to use, all the information was made very clear and the questions were very simple to interpret. I will definitely use it next year too!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is awesome!! I am totally impressed with this program! I feel confident in the entire process now:)
Date published: 2021-02-20
Rated 1 out of 5 by from What Happened? (Duplicated all income) Horrible experience, which is unusual considering our experience was ok the last several years. For some reason, your system duplicated all incomes 3 times and assigned it to the wrong person. Originally, we thought we typed incorrectly, but when it happened several times we knew it was a system error. It even assigned my six month old son my job and said he made my salary so it applied the total income three times (myself, wife, and son). What happened? We will consider using another service next year.
Date published: 2021-02-20
Rated 4 out of 5 by from Very satisfied I was able to file once again without any help. Thanks
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use I like that it leads you through each step and verifies information entered at the end. I also like that it uploads last year's info.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13825
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not user friendly Been using TT Business for 7 years and as my business has grown in revenue, the software has required me to have more financial and tax experience. More and more I find myself presented with screens and forms to fill out with little to no explanations. Worse yet, some forms have entries missing that frankly should have be auto populated by my previous entries. And this year, the state process became stuck on a form that is not required in my situation. Maybe a software bug? I won't be using this software again and remain concerned about errors in my return due to the manual override required to finalize and file.
Date published: 2021-02-20
Rated 5 out of 5 by from Treasurer Turbo Tax is awesome and I appreciate all the review and info provided for each section of returns.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is easy Simple, effective, safe, painless, accurate, completed at home!
Date published: 2021-02-20
Rated 5 out of 5 by from Easy and trustworth Turbotax takes the dread out of tax prep. Best part is I trust it not to miss anything that I should be reporting!
Date published: 2021-02-20
Rated 1 out of 5 by from CRAPTASTIC IT WAS BULL THAT I HAD TO PAY $70 FOR MY 1099-B FOR BOTH STATE AND FEDERAL. THEN THE BS $40 FEE FOR USING MY REFUND.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is fast and easy! It was quick and easy to use, all the information was made very clear and the questions were very simple to interpret. I will definitely use it next year too!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is awesome!! I am totally impressed with this program! I feel confident in the entire process now:)
Date published: 2021-02-20
Rated 1 out of 5 by from What Happened? (Duplicated all income) Horrible experience, which is unusual considering our experience was ok the last several years. For some reason, your system duplicated all incomes 3 times and assigned it to the wrong person. Originally, we thought we typed incorrectly, but when it happened several times we knew it was a system error. It even assigned my six month old son my job and said he made my salary so it applied the total income three times (myself, wife, and son). What happened? We will consider using another service next year.
Date published: 2021-02-20
Rated 4 out of 5 by from Very satisfied I was able to file once again without any help. Thanks
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use I like that it leads you through each step and verifies information entered at the end. I also like that it uploads last year's info.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13825