TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Jack Pot 777 from
TT is fantastic and Marty was the Best of the Best
We went with TT Full Service and was assigned Marty as our Live Tax Expert, She was fantastic. We sold a rental property and wanted a specialist. The vetting process was perfect and Marty was perfect. She was God sent to us. Turbo Tax is very dedicated to excellent Customer Service. Marty exceeded our expectations. She was very responsive, extremely pleasant, patient , understanding, caring and very knowledgeable. She gave us total peace of mind and trust, which is rare during Tax Time. We recommend Turbo Tax Full Service to everyone.
Date published: 2022-02-25
Rated 5 out of 5 by
Murdock66 from
First time using Turbo Tax
Was able to navigate fairly well but had to contact experts for editing. They called within two minutes and immediately solved issues.
Date published: 2022-02-25
Rated 1 out of 5 by
nickotax from
Did not allow maximum deduction
Turbotax steered me towards including my prior year state income tax refund as income, even though I did not itemize deductions in the previous year and it was not required. It also did not allow me to deduct union dues paid from my state return, which is allowed in my state.
Date published: 2022-02-25
Rated 5 out of 5 by
Jayshel4 from
Easy
Easy to use with user instructions easy to follow.
Date published: 2022-02-25
Rated 4 out of 5 by
null from
Cheaper buying the software
I was a little disappointed in the pricing. It seems that I paid less to buy the software a Sam's club and efile that way. That is about $80.00 and I could be the software for 39.99 at Sam's and pay less for efiling
Date published: 2022-02-25
Rated 3 out of 5 by
Mike8690 from
Not good value and errors for Trust and Estate
Had to wait on software to be updated for Illinois state Business software to complete taxes. Like last year some pages do not save in correct size and must be shrunk to print correctly, IL Schedule D pages 4 and 5 of IL-1041
Date published: 2022-02-25
Rated 5 out of 5 by
TurboLiz1520 from
So easy to use!
I've filed using TurboTax the last 2 years! It's super easy to use and makes me feel confident that I've covered anything. Totally recommend to newer tax payers like myself!
Date published: 2022-02-25
Rated 5 out of 5 by
krehberg13 from
Marjory was great!
Easy to use. Great customer service, extremely friendly and knowledgeable.
Date published: 2022-02-25
Rated 5 out of 5 by
Tonyz29 from
Satisfying
Input my own information the app is very easy to use and very helpful.
Date published: 2022-02-25
Rated 5 out of 5 by
Scotty Boi from
Easy and Fast
Turbo tax is super easy to use and user friendly. I love using it every year without any stress.
All TurboTax® Offerings Reviews - Page 13824
Date published: 2022-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jack Pot 777 from
TT is fantastic and Marty was the Best of the Best
We went with TT Full Service and was assigned Marty as our Live Tax Expert, She was fantastic. We sold a rental property and wanted a specialist. The vetting process was perfect and Marty was perfect. She was God sent to us. Turbo Tax is very dedicated to excellent Customer Service. Marty exceeded our expectations. She was very responsive, extremely pleasant, patient , understanding, caring and very knowledgeable. She gave us total peace of mind and trust, which is rare during Tax Time. We recommend Turbo Tax Full Service to everyone.
Date published: 2022-02-25
Rated 5 out of 5 by
Murdock66 from
First time using Turbo Tax
Was able to navigate fairly well but had to contact experts for editing. They called within two minutes and immediately solved issues.
Date published: 2022-02-25
Rated 1 out of 5 by
nickotax from
Did not allow maximum deduction
Turbotax steered me towards including my prior year state income tax refund as income, even though I did not itemize deductions in the previous year and it was not required. It also did not allow me to deduct union dues paid from my state return, which is allowed in my state.
Date published: 2022-02-25
Rated 5 out of 5 by
Jayshel4 from
Easy
Easy to use with user instructions easy to follow.
Date published: 2022-02-25
Rated 4 out of 5 by
null from
Cheaper buying the software
I was a little disappointed in the pricing. It seems that I paid less to buy the software a Sam's club and efile that way. That is about $80.00 and I could be the software for 39.99 at Sam's and pay less for efiling
Date published: 2022-02-25
Rated 3 out of 5 by
Mike8690 from
Not good value and errors for Trust and Estate
Had to wait on software to be updated for Illinois state Business software to complete taxes. Like last year some pages do not save in correct size and must be shrunk to print correctly, IL Schedule D pages 4 and 5 of IL-1041
Date published: 2022-02-25
Rated 5 out of 5 by
TurboLiz1520 from
So easy to use!
I've filed using TurboTax the last 2 years! It's super easy to use and makes me feel confident that I've covered anything. Totally recommend to newer tax payers like myself!
Date published: 2022-02-25
Rated 5 out of 5 by
krehberg13 from
Marjory was great!
Easy to use. Great customer service, extremely friendly and knowledgeable.
Date published: 2022-02-25
Rated 5 out of 5 by
Tonyz29 from
Satisfying
Input my own information the app is very easy to use and very helpful.
Date published: 2022-02-25
Rated 5 out of 5 by
Scotty Boi from
Easy and Fast
Turbo tax is super easy to use and user friendly. I love using it every year without any stress.
All TurboTax® Offerings Reviews - Page 13824
Date published: 2022-02-25