TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Pamela is awesome Pamela was a really super great help, With helping me file my taxes, I would have been lost without her, She really knows her business
Date published: 2022-02-12
Rated 3 out of 5 by from Good Enough, Hidden Upcharges and Bugs Software works well for the most part, but there are a few bugs. Also, there are many hidden uncharges that are disguised as free, such as paying $43 for the ability to pay out of your return for free. I had issues with a 1099-INT that had blank boxes for state, and the software would not accept it even though the form was entered correct. Customer service was friendly but unable to resolve the issue. Their solution was I needed to print and mail in my forms to both federal and state returns which is a big hassle.
Date published: 2022-02-12
Rated 5 out of 5 by from Super Helpful the turbo tax live premier was great. I had a minor snag and i had to contact an expert. She was prompt in response and spot on with overcoming the needs review item that I encountered. She had an attentive ear and is Appreciated.
Date published: 2022-02-12
Rated 4 out of 5 by from Federal Quarterly Tax Payments are Mislabeled Please note that the quarterly IRS tax payment coupons that printed out show 2021 payment due dates.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax makes life easier during tax season! Always an amazing experience using this website and app. So simple, and is much better than filing with an actual person.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is awesome Really easy to use platform. Made it easy to work with. Would use again next year
Date published: 2022-02-12
Rated 4 out of 5 by from I wish there was an option akin to 1040 EZ Turbo Tax is very thorough and helpful explaining each item along the way. I would like options to skip the credits and deductions.
Date published: 2022-02-12
Rated 5 out of 5 by from always my go to been doing this with turbo tax for 7 years, and will keep it up, qucik easy and informative if its something you dont know
Date published: 2022-02-12
Rated 5 out of 5 by from Easy peasy! It was easy. The only thing that took time was me gathering documents.
Date published: 2022-02-12
Rated 4 out of 5 by from ADVISOR HELPFUL GOOD ADVISOR THATS GOOD ADVISOR THATS ALL 123456789
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13821
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Pamela is awesome Pamela was a really super great help, With helping me file my taxes, I would have been lost without her, She really knows her business
Date published: 2022-02-12
Rated 3 out of 5 by from Good Enough, Hidden Upcharges and Bugs Software works well for the most part, but there are a few bugs. Also, there are many hidden uncharges that are disguised as free, such as paying $43 for the ability to pay out of your return for free. I had issues with a 1099-INT that had blank boxes for state, and the software would not accept it even though the form was entered correct. Customer service was friendly but unable to resolve the issue. Their solution was I needed to print and mail in my forms to both federal and state returns which is a big hassle.
Date published: 2022-02-12
Rated 5 out of 5 by from Super Helpful the turbo tax live premier was great. I had a minor snag and i had to contact an expert. She was prompt in response and spot on with overcoming the needs review item that I encountered. She had an attentive ear and is Appreciated.
Date published: 2022-02-12
Rated 4 out of 5 by from Federal Quarterly Tax Payments are Mislabeled Please note that the quarterly IRS tax payment coupons that printed out show 2021 payment due dates.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax makes life easier during tax season! Always an amazing experience using this website and app. So simple, and is much better than filing with an actual person.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is awesome Really easy to use platform. Made it easy to work with. Would use again next year
Date published: 2022-02-12
Rated 4 out of 5 by from I wish there was an option akin to 1040 EZ Turbo Tax is very thorough and helpful explaining each item along the way. I would like options to skip the credits and deductions.
Date published: 2022-02-12
Rated 5 out of 5 by from always my go to been doing this with turbo tax for 7 years, and will keep it up, qucik easy and informative if its something you dont know
Date published: 2022-02-12
Rated 5 out of 5 by from Easy peasy! It was easy. The only thing that took time was me gathering documents.
Date published: 2022-02-12
Rated 4 out of 5 by from ADVISOR HELPFUL GOOD ADVISOR THATS GOOD ADVISOR THATS ALL 123456789
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13821