TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from What Happened? (Duplicated all income) Horrible experience, which is unusual considering our experience was ok the last several years. For some reason, your system duplicated all incomes 3 times and assigned it to the wrong person. Originally, we thought we typed incorrectly, but when it happened several times we knew it was a system error. It even assigned my six month old son my job and said he made my salary so it applied the total income three times (myself, wife, and son). What happened? We will consider using another service next year.
Date published: 2021-02-20
Rated 4 out of 5 by from Very satisfied I was able to file once again without any help. Thanks
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use I like that it leads you through each step and verifies information entered at the end. I also like that it uploads last year's info.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is IT I have used Turbo Tax for 7 years now and every year that I use them, it's a breeze. I can always get the help that I need when trying to figure out how to file. Thank you, Turbo Tax!
Date published: 2021-02-20
Rated 4 out of 5 by from I have to pay, to file taxes I have to pay ? It works, hate paying for it, should be free if you pay taxes.
Date published: 2021-02-20
Rated 4 out of 5 by from taxs Very convenient to use, a little pricey. But overall great
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Jan did a great job helping me finalize my taxes. Thank you!
Date published: 2021-02-20
Rated 5 out of 5 by from I actually like doing my taxes! Super easy and fun (especially when you get money back every year) My adult child and I raced side-by-side to file our taxes through this program!
Date published: 2021-02-20
Rated 5 out of 5 by from Easiest way to do taxes Turbo Tax makes doing taxes incredibly smooth & painless. If you've got the right forms from your employers, they can walk you through step-by-step how to file them. This is my 2nd year using their services and I don't see myself ever going elsewhere.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Excellent Product is comprehensive and easy to use and understand
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13821
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from What Happened? (Duplicated all income) Horrible experience, which is unusual considering our experience was ok the last several years. For some reason, your system duplicated all incomes 3 times and assigned it to the wrong person. Originally, we thought we typed incorrectly, but when it happened several times we knew it was a system error. It even assigned my six month old son my job and said he made my salary so it applied the total income three times (myself, wife, and son). What happened? We will consider using another service next year.
Date published: 2021-02-20
Rated 4 out of 5 by from Very satisfied I was able to file once again without any help. Thanks
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use I like that it leads you through each step and verifies information entered at the end. I also like that it uploads last year's info.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is IT I have used Turbo Tax for 7 years now and every year that I use them, it's a breeze. I can always get the help that I need when trying to figure out how to file. Thank you, Turbo Tax!
Date published: 2021-02-20
Rated 4 out of 5 by from I have to pay, to file taxes I have to pay ? It works, hate paying for it, should be free if you pay taxes.
Date published: 2021-02-20
Rated 4 out of 5 by from taxs Very convenient to use, a little pricey. But overall great
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Jan did a great job helping me finalize my taxes. Thank you!
Date published: 2021-02-20
Rated 5 out of 5 by from I actually like doing my taxes! Super easy and fun (especially when you get money back every year) My adult child and I raced side-by-side to file our taxes through this program!
Date published: 2021-02-20
Rated 5 out of 5 by from Easiest way to do taxes Turbo Tax makes doing taxes incredibly smooth & painless. If you've got the right forms from your employers, they can walk you through step-by-step how to file them. This is my 2nd year using their services and I don't see myself ever going elsewhere.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Excellent Product is comprehensive and easy to use and understand
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13821