TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax very easy Turbo tax is very easy to use. All you do is answer questions and it does all the figuring for you
Date published: 2021-05-15
Rated 5 out of 5 by from Great online chat help and access to experts Great to have experts available by chat to answer all my questions
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax has a problem when printing Turbo Tax has a problem when printing. When trying to print the 1040 form, if printing double sided you put the filling instruction first, on side one of the paper, and the first page of the 1040 on the back side of the paper. The second page of the 1040 is on the front page of the second sheet of paper. THIS HAS PRINTED THIS WAY FOR YEARS. I want to print the 1040 with out the instructions. Thank You
Date published: 2021-05-15
Rated 3 out of 5 by from unable to communicate Once saved as PDF. no phone number nor chat was available even though corrections were required
Date published: 2021-05-15
Rated 5 out of 5 by from Review of Turbo taz Turbo tax is excellent. Easy to follow. It does take a long time to answer all the questions for electronic filling
Date published: 2021-05-15
Rated 4 out of 5 by from very helpful They were helpful. They answered my questions in a timely manner. I did not like where they would only answer one question at a time and you had to request another call back
Date published: 2021-05-15
Rated 5 out of 5 by from Turbotax is great! Turbotax makes it super easy for me to do my taxes on my own!
Date published: 2021-05-15
Rated 4 out of 5 by from Great if ONLY... When you close TT for the day and come back later, it says "Click here to pick up where you left off". But instead it took me back to some page causing me to review and click through more than 15 times to get back to the page I wanted to be at. This happened 3 different times. NOW, we did do a CHAT w/Debbie to get help and that I was super pleased about. It saved me aggravation and time!
Date published: 2021-05-15
Rated 4 out of 5 by from Very Easy Did the job. Easy user friendly interface. Good job.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Filing and working using Turbo Tax has been great experience
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1383
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax very easy Turbo tax is very easy to use. All you do is answer questions and it does all the figuring for you
Date published: 2021-05-15
Rated 5 out of 5 by from Great online chat help and access to experts Great to have experts available by chat to answer all my questions
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax has a problem when printing Turbo Tax has a problem when printing. When trying to print the 1040 form, if printing double sided you put the filling instruction first, on side one of the paper, and the first page of the 1040 on the back side of the paper. The second page of the 1040 is on the front page of the second sheet of paper. THIS HAS PRINTED THIS WAY FOR YEARS. I want to print the 1040 with out the instructions. Thank You
Date published: 2021-05-15
Rated 3 out of 5 by from unable to communicate Once saved as PDF. no phone number nor chat was available even though corrections were required
Date published: 2021-05-15
Rated 5 out of 5 by from Review of Turbo taz Turbo tax is excellent. Easy to follow. It does take a long time to answer all the questions for electronic filling
Date published: 2021-05-15
Rated 4 out of 5 by from very helpful They were helpful. They answered my questions in a timely manner. I did not like where they would only answer one question at a time and you had to request another call back
Date published: 2021-05-15
Rated 5 out of 5 by from Turbotax is great! Turbotax makes it super easy for me to do my taxes on my own!
Date published: 2021-05-15
Rated 4 out of 5 by from Great if ONLY... When you close TT for the day and come back later, it says "Click here to pick up where you left off". But instead it took me back to some page causing me to review and click through more than 15 times to get back to the page I wanted to be at. This happened 3 different times. NOW, we did do a CHAT w/Debbie to get help and that I was super pleased about. It saved me aggravation and time!
Date published: 2021-05-15
Rated 4 out of 5 by from Very Easy Did the job. Easy user friendly interface. Good job.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax Filing and working using Turbo Tax has been great experience
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1383