TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Turbo tax is Good Great service but turbo tax but Turbo tax fees are really going up for the standard
Date published: 2023-02-13
Rated 5 out of 5 by from Creditable service Turbo tax makes it simple and easy for me to use. Makes filing my taxes easy for me to understand without getting frustrated
Date published: 2023-02-13
Rated 5 out of 5 by from I appreciate your hard work! I had a wonderful time with Mandy for helping me! I felt like I did not know what to do, but I felt more at ease now!
Date published: 2023-02-13
Rated 5 out of 5 by from Have used Turbo Tax for about 10 or 15 years now. Have had no problems with Turbo Tax in the 10 to 15 years I have used it.
Date published: 2023-02-13
Rated 5 out of 5 by from Helpful for travel nurses I am a new travel nurse and was worried about filing my taxes jointly with my husband by myself however after many quotes from other places I decided to take a leap of faith. The online assistant Ani was so helpful and turbotax was really easy to fill out by myself.
Date published: 2023-02-13
Rated 5 out of 5 by from taxes 2022 Great. Fast and easy. With everything I had going on last year it only took an hour.
Date published: 2023-02-13
Rated 4 out of 5 by from Turbo Tax Works - but a wart or two I am a repeat customer and generally satisfied. Two issues. First one is extreme difficulty with entry of foreign tax paid on Mutual Funds and Brokerage accounts. This has been a problem for multiple years. After 45 fruitless minutes with the TurboTax recommended worksheet and online help I just gave up and took the small hit. The user forum was not helpful either. Second is also a recurring problem with trying to e-file my state return. For 3 years now, no matter what I do Intuit does not recognize my account from previous years and requests that I recover my account. This process starts an endless cycle of entering my username and password, being informed my password is incorrect, requesting account recovery, getting and entering a 6 digit code, then being informed I must contact customer support. I can create a new account which allows me to pay to e-file. Calling customer support for help is completely unsatisfying as the automated system does not let me find the appropriate help and finding the phrase or menu item to connect to a live person is a cruel process.
Date published: 2023-02-13
Rated 5 out of 5 by from PERFECT !!!!! I have never had a better experience filing my taxes. (I'd like to see someone from those "other" places say this.) I've never had an issue until this year (mine). However, when I called I didn't have to wait for hours to speak with someone. Manuel returned my call within 2 minutes (Not Kidding). He was so polite and patient with me while we corrected MY mistake. God Bless that man! My advice to anyone looking for someone to do their taxes and make it easy is to use TurboTax. See y'all next year.
Date published: 2023-02-13
Rated 5 out of 5 by from Great Service with the Tax Live Assisted Premier Great tax service. They were able to assist and answer my questions
Date published: 2023-02-13
Rated 5 out of 5 by from Excellent and Easy We have filed with Turbotax for 7 years and we would never leave. It is easy and fast
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13820
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax is Good Great service but turbo tax but Turbo tax fees are really going up for the standard
Date published: 2023-02-13
Rated 5 out of 5 by from Creditable service Turbo tax makes it simple and easy for me to use. Makes filing my taxes easy for me to understand without getting frustrated
Date published: 2023-02-13
Rated 5 out of 5 by from I appreciate your hard work! I had a wonderful time with Mandy for helping me! I felt like I did not know what to do, but I felt more at ease now!
Date published: 2023-02-13
Rated 5 out of 5 by from Have used Turbo Tax for about 10 or 15 years now. Have had no problems with Turbo Tax in the 10 to 15 years I have used it.
Date published: 2023-02-13
Rated 5 out of 5 by from Helpful for travel nurses I am a new travel nurse and was worried about filing my taxes jointly with my husband by myself however after many quotes from other places I decided to take a leap of faith. The online assistant Ani was so helpful and turbotax was really easy to fill out by myself.
Date published: 2023-02-13
Rated 5 out of 5 by from taxes 2022 Great. Fast and easy. With everything I had going on last year it only took an hour.
Date published: 2023-02-13
Rated 4 out of 5 by from Turbo Tax Works - but a wart or two I am a repeat customer and generally satisfied. Two issues. First one is extreme difficulty with entry of foreign tax paid on Mutual Funds and Brokerage accounts. This has been a problem for multiple years. After 45 fruitless minutes with the TurboTax recommended worksheet and online help I just gave up and took the small hit. The user forum was not helpful either. Second is also a recurring problem with trying to e-file my state return. For 3 years now, no matter what I do Intuit does not recognize my account from previous years and requests that I recover my account. This process starts an endless cycle of entering my username and password, being informed my password is incorrect, requesting account recovery, getting and entering a 6 digit code, then being informed I must contact customer support. I can create a new account which allows me to pay to e-file. Calling customer support for help is completely unsatisfying as the automated system does not let me find the appropriate help and finding the phrase or menu item to connect to a live person is a cruel process.
Date published: 2023-02-13
Rated 5 out of 5 by from PERFECT !!!!! I have never had a better experience filing my taxes. (I'd like to see someone from those "other" places say this.) I've never had an issue until this year (mine). However, when I called I didn't have to wait for hours to speak with someone. Manuel returned my call within 2 minutes (Not Kidding). He was so polite and patient with me while we corrected MY mistake. God Bless that man! My advice to anyone looking for someone to do their taxes and make it easy is to use TurboTax. See y'all next year.
Date published: 2023-02-13
Rated 5 out of 5 by from Great Service with the Tax Live Assisted Premier Great tax service. They were able to assist and answer my questions
Date published: 2023-02-13
Rated 5 out of 5 by from Excellent and Easy We have filed with Turbotax for 7 years and we would never leave. It is easy and fast
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13820